The location of this hotel is actually super awesome...right next to Hakodate Morning Market and Donburi Yokocho and a short 5-10 minute walk to JR Hakodate Station. However, the check-in and check-out times seem unreasonable for a business hotel.
We stayed at two traditional ryokans on this trip and understand their late check-in and early check-out policy is to ensure that the cleaning staff has plenty of time to tidy up the large tatami rooms and perfect every detail of the stay. But, the Toyoko hotel rooms are super tiny...and did not come with many amenities...so why the 4PM check-in policy?! The hotel staff insisted that only guests with Toyoko club card can check in at 3PM and all other guests have to wait until 4PM.
So, if you have rooms already cleaned and ready (which they did because we saw a bunch of keys available behind the front desk area), why make your guests wait just so you can enforce a "policy"? It was snowing and freezing outside...but we still got kicked out to find stuff to do until check-in time. Oh, the heater did not work so we were freezing in our room. I guess we got what we paid for...a cheap hotel.More
- Free Wifi
- Free parking