We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,876)
Filter reviews
1,876 results
Traveler rating
909
692
192
59
24
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
909
692
192
59
24
Show reviews that mention
All reviews top floor seafood rooftop onsen coffee beans breakfast buffet small suitcase busy hotel shower area japanese western style shrimp hokkaido milk shopping area walking distance sized bed morning market western room roe
Selected filters
Filter
Updating list...
156 - 161 of 1,876 reviews
Reviewed October 23, 2012

The family stayed for 3 nights recently.

1. Interiors and room

- The hotel entrance and lobby were modern and sophisticated looking
- Room was a bit tight for the twin that we were at, but was nicely placed with the required amenities such as LAN cable, tv, working desk, coffee making facilities etc(the coffee cookies were a hit!)
- Requested for non-smoking room but understood schedules were packed and they had no choice but to put us on a smoking floor. This is not so good since we had to call the front desk to request for change,and the best they can make do was to come up with a room deodorizer and helped to open the windows. Given the fact that we were staying for 3 nights, I would have expected at least some effort to offer a transfer on the 2nd/3rd night where available. This option was never tabled by the hotel despite me bringing it up to the hostess

2. Location
- Huge plus. Located right next within walking distance to the red brick warehouse
- Well-reviewed restaurants were just opposite the hotel
- 5 mins drive to JR station
- 5 mins drive to morning market

3. Onsen
- Major plus. Hakodate was the last leg after we swept through major onsen towns (we stayed in onsen hotels mostly, other than Sapporo) and the onsen, though very crowded during peak hours (say 9+/10 - you can literally see naked women queuing up for their turn at the bath stalls), was well designed.
- Good variety of hot baths, including the outdoor hot bath with a nice view and the panaroma sauna which was way cool
- And please, try the complimentary lolipop ice creams at the rest area near the onsen : )

4. Breakfast
- Major plus. We purchased the breakfast package. The buffet was delightful, with a good spread of seafood (both quality and quantity).
- Fish roe and raw sashimi were in abundance, and the other cooked items/baked items were deightful too

Date of stay: October 2012
Trip type: Traveled with family
Thank octjapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lahako, 予約 at La Vista Hakodate Bay, responded to this reviewResponded January 25, 2013

Dear Octjapan

Thank you for your staying at La Vista Hakodate Bay during your stay in Hakodate.
We are glad you enjoyed the room, the location, the onsen and the breakfast.
We want to apologize for the room.
We are sorry we couldn't provide you with a non-smoking room and no additional help was provided any help you.
We are happy you enjoyed your stay La Vista Hakodate Bay, and we look forward to serving you again.

(Reservation desk Junko Mizutani)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

Arrived on the 7th Oct and checked out on the 9th Oct 2012. Location as reviewed by others is central and easy access to many places of interest. Room with a view of Mt Hakodate was simply magnificent. Staff is generally pleasant but too business like. You ask, they answer.
My stay was otherwise great until we were hit by a bill for using the onsen which we did not. Of course I refused to pay as we did not visit the onsen. Initially, the front staff was quite adamant until another staff intervened. She went into the office and came waving to her colleague to withdraw the bill. There was no apology for either and that really left a bitter taste with us.

Date of stay: October 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sharkspin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lahako, 予約 at La Vista Hakodate Bay, responded to this reviewResponded December 25, 2012

Dear Sharkspin

Thank you for staying at La Vista Hakodate Bay Hotel during your stay in Hakodate.
We are glad you enjoyed the location and view.
We want to aplogize for the problem you had at check out.
Hakodate goverment charges an onsen tax of 150JPY per person per night.
We are sorry for this inconvinience.

(Reservation desk Junko Mizutani)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2012

Overall, we had a pleasant enough stay at the hotel given the proximity of key local attractions. However, it is not somewhere we would re-visit. The first impression upon entering the hotel was a strong whiff of cigarette smoke due to the placement of the smoking area. Same when we came down to the lobby in the morning. The room had a good view of Mt Hakodate but was very cramped and we had trouble getting in/out with the buggy. Furthermore, there was no room service (drinks machines are available, though), no in-room DVD player and the furnishings were looking a little worn. Most surprisingly of all, we had to queue just to get into the restaurant for breakfast in the morning. Make sure that you get there between 6:30 & 7:00 otherwise you could have a lengthy wait. As I said, all in all we had an enjoyable trip. But felt that overall quality was average and more so than other hotels we have stayed at La Vista Hakodate Bay is clearly geared towards turning over large volumes of customer traffic.

Date of stay: August 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JeremyO_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lahako, 予約 at La Vista Hakodate Bay, responded to this reviewResponded September 11, 2012

Dear Jeremy O

Thank you for taking the time to write a review.
We are sorry to hear that your stay at our hotel did not meet your expectations.
In your review, you state that you were not impressed with our placement of the smoking area.
I will definitely tell the hotels general manager our next meeting and hopefully we can move it to a move suitable location.
We are glad to hear that you enjoyed the view of Mt.Hakodate.
It is a special place.
We are sorry that we don't provide room service or in-room DVD players.
However it was possible to have a DVD player in your room if requested, as we keep some at reception.
We also have to apologize for making you wait at breakfast.
Our breakfast is well renowned in Japan and is one of the main reasons our guests stay with us.
As a result, when our hotel is full, the breakfast room is extremely busy.
If you choose to saty with us again I hope your stay better meets your expectations.
Thank you.

(Reservation desk Junko Mizutani)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2012

5star hotel at the best location in Hakodate. You can easily walk to the bay, redbrick warehouse, morning market. Hotel is world-class offer with great services. There are 3 onsen for women. 1 outdoor and 2 indoors for you to experience. The room is clean with modern and traditional arrangement. We really had a great time stay here. Highly recommend for everyone!!!

Date of stay: July 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Pui_Waleeporn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lahako, 予約 at La Vista Hakodate Bay, responded to this reviewResponded August 29, 2012

Dear Pui_Waleeporn

Thank you very much for staying at La Vista Hakodate Bay and thank you for your wonderful comments, which I have shared with our staff.
We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

(Reservation desk Junko Mizutani)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2012

I read the reviews and immediately decided staying inthis No1 rated hotel at Hakodate. But the price is 2.5 times that of another hotel I am staying for the first night. Actually if not fo rthe stiff price I would love to stay 2 nights. All said it was worth every cent we paid. The location is great - 5 minutes walk to the famous warehouse shopping and dining waterfront area. Great view from our room of the warehouse, waterfront and city. Onsen is fabulous - all pools be they inside or outdoor have full view of the city and ocean. Even the sauna has a panaromic view - the first I ever seen. Sitting there sweating it out with the full view of the city before me. the Onsen was so good, relaxing and calming, we went in three times to get three different views of the city - evening, night and just before breakfast. Going just before bed was especially good for sleep. Oh, I lobe spa with chilled water pool and this Onsen is complete!!! I will be back soon! During winter I hope for I have seen some great pictures of Hakodate during winter. Oh, this Onsen is the best after comparing with those I visited at Osaka, Kinosaki, Noboribetsu and Hakodate! So pay the price!

Room tip: Ask for a room close tithe ocean and on high floor! So you get a great view. Buy some wine from your trip out because that's goes damn well while you watch the sunset from our room! Otherwise just settle for the freshly grounded coffee from the room's coffee grinding machine.
Date of stay: July 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Wee Kang L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lahako, 予約 at La Vista Hakodate Bay, responded to this reviewResponded August 8, 2012

Dear MichaelLee60

Thank you very much for staying at La Vista Hakodate Bay and thank you also for your nice review.
We are glad to hear you enjoyed the area around our hotel.
It really is beautiful!
And it seems you really made good use of our roof top onsens and sauna!
Thats great! The view is spectacular isn't it.
Hopefully you can come back and stay with us during winter.
Hakodate is winter is special.

(Reservation desk Junko Mizutani)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews