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“Very Nice”

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ANA Crowne Plaza Hotel Kushiro
Ranked #3 of 47 Hotels / Ryokan in Kushiro
Certificate of Excellence
Long Island
Level 6 Contributor
211 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Very Nice”
Reviewed January 31, 2014

Stayedd here for one night as an overnight on our way to the Red Capped Cranes and Whooper Swans.
Hotel room was fairly large for Japanese standards with nice amenities. However, there was very little room for luggage.(Room 1205). I had one 30 inch piece that sat in the hallway between the bathroom and hall clothes closet leaving very little room to walk out the front door. The bed was very comfortable. No real view of anything from this room, but since I wasn't in the room long it was no problem.
Had several meals there--food was consistently good. Staff was friendly with little English spoken. One woman at the front desk was very fluent and did her best to try and assist.
Would stay again should the need arise.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank earladybon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Hong Kong
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 20, 2013

I joined a package in which it included a two nights stay at ANA Hotel Kushiro. It is s nice business hotel and the check in was efficienct with greetings by the staff. I was put with a nice harbour view room which was great. The room was nice and clean with all the standard facilities as well as in-room wifi. The hotel alos come with parking which was convenience. As it is located next to harbour front, it is nice to take a good walk to enjoy the quiteness at kushiro. it is also within good walking distance to resturant and shopping. There is a AEON mall about 10 min drive. Overall. good hotel and I would recommend for short stay.

Room Tip: ask for harbour view
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank islander313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sapporo
Level 5 Contributor
79 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 30, 2013 via mobile

I'm just finishing up a three night stay at the ANA Kushiro (room 1003). The hotel is nice on the inside. The rooms are comfortable and I got a great night's sleep (though an extra pillow or two would have made it better). The only real problem I have with this hotel is that the wifi is painfully slow. Perhaps it's because my room is on the 10th floor or something, but when you're trying to work and everything is loading in minutes, or not at all, it gets a bit frustrating. The ANA is a dependable hotel and I'd probably stay here again. The location is right downtown, along the water, and Tulley's is a block away, but the wifi needs some work.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xClark-Griswoldx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Kushiro, responded to this review, July 20, 2013
Dear xClark-Griswoldx,

Thank you for taking the time to write us a review regarding your recent stay. I am pleased that you found the rooms comfortable. My apologies for the inconvenience you experienced over the unsatisfactory WiFi connection. Rest assured that your comments will be reviewed by our team and take actions accordingly. We hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawaii
Level 5 Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 21, 2013

Very comfortable hotel. Bathrooms were clean and didn't have the smell common in some hotels in Japan. the rooms were of average size (we were on a tour and did not pick any particular room) with comfortable beds. As would be expected in Japan and in an ANA hotel, everything was clean. The highlight was our dinner in the Teppanyaki restaurant. The meal was excellent! We got the complete meal with appetizer, entree and desert. Breakfast included reasonable choices of western and Japanese food. Previous reviews have provided much more detail so I won't be repetitive. Being on a tour, we had little interaction with the front desk staff but I was treated with great courtesy when I turned in my room key and was able to speak in English to the front desk person.

Room Tip: non-smoking
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  • Stayed February 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tsukikenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level 5 Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 2, 2010

I have chosen this hotel for my Kushiro trip. Though this hotel is a bit far away from JR station (around 8-10 mins walk), it locates nearby MOO & the famous bridge. From Krshiro airport, there is a bus go through MOO and we can get off there. The hotel is yellow color & it is easier for us to find.

We chose a triple room and the room is big enough even we have opened all our luggages. The room view is excellent coz the sea is in front of the hotel. We found an amazing sunset view here.

For hotel breakfast, it is great especially for noodle.

I enjoyed our 2 days stay in there.

  • Stayed December 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank idasweetdream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ottawa
Level 5 Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 17, 2009

This hotel is located beside the harbour, about a dozen blocks from the train station, but close to a busy restaurant area. It is a large, modern city hotel tower, with a yellow colour which makes it look unfinished. The lobby is smallish, and was one of the few on our trip which did not have a store within it. Check-in was efficient.

The rooms appeared to be in various sizes. Ours was a roomy twin, with a well-equipped bathroom with lots of counter space and good lighting. There was a well-equipped desk with stationery. There was a mini-bar fridge, with some extra space where one could keep a few things cold. The beds were firm and comfortable.

The most remarkable feature of the room, however, was the outstanding view overlooking the busy fishing harbour. This is not the main harbour of the city, but a steady stream of fishing boats land their catch - primarily salmon while we were there - right under the window. Definitely ask for a room high up overlooking the water.

The hotel boasts a Japanese teppanyaki restaurant, a general Japanese restaurant and a western restaurant. We had supper in the Japanese restaurant, served by waitresses in elegant kimonos. There were several supper specials, at ¥3,000 each for hotel guests, well prepared and beautifully presented.

Breakfast was a Viking (buffet) in the western dining room and featured both western and Japanese dishes. There were some outstanding choices, particularly the broiled salmon and miso soup into which you could add a choice of ingredients. The room itself was quite crowded, somewhat difficult to reach all the dishes and hard to find a seat, but again, the view outside through the large windows was delightful.

This is a big-city hotel. Parking was tight, both inside the hotel basement and in the outside lot, and one had to pay for it. Unlike most hotels, there was no beer vending machine: one had to use the mini-bar. There were several computer terminals in the lobby which permitted coin-operated Internet access.

The hotel staff were efficient but not particularly friendly. They did not deal very well with an issue in which we lost one of the machine-readable room keys. There was no replacement key and we had to have the door opened each time by a staff member. When we checked out we were charged ¥5,000 for the key and promised a refund if we found and returned it. We found it the next day in our car and mailed it back, but did not get the promised refund until we contacted the hotel chain’s head office many months later. At that point, however, we got the refund, a present and sincere apologies.

This hotel is a good base to explore both the city and surrounding countryside. Right across the street is the Kushiro Municipal Art Gallery in a pleasant park. The local hotels cooperate to offer guided morning walks to see the fishermen bringing in their catch. The commentary is in Japanese, but there are some good photo possibilities. The Kushiro City Museum is a good introduction to the history of the port, of this part of Hokkaido, of the Ainu and even of the white Japanese cranes. From here it’s easy to tour the Kushiro Shitsugen (Wetland) National Park, either by slow train or by car.

  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rideau-Rambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ANA Crowne Plaza Hotel Kushiro

Property: ANA Crowne Plaza Hotel Kushiro
Address: 3-7 Nishiki-cho, Kushiro 085-0016, Hokkaido
Phone Number:
Location: Japan > Hokkaido > Kushiro
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#2 Family Hotel in Kushiro
#4 Romantic Hotel in Kushiro
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — ANA Crowne Plaza Hotel Kushiro 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
Lying adjacent to the Kushiro s Fisherman s Wharf, the ANA Hotel Kushiro is the largest hotel in its area and a favorite amongst many who visit the city on the east coast of Hokkaido. A stay promises a memorable experience with the high quality of service and elegance that is synonymous with the ANA chain of hotels.The classic exterior houses a spacious atrium lobby and 180 of the largest guest rooms in Kushiro specially designed for comfort, each of which boasts spectacular views of the harbor and its natural surroundings. Banquet halls of varying sizes facilitate every manner of event from simple parties to wedding receptions to seminars. The first-class teppanyaki restaurant is a must-try amongst the several restaurants that boast the freshest seasonal seafood and other fare to satisfy the palate. Complete your evening with a variety of quality spirits and cocktails and soak in the breathtaking seascape.The ANA hotel Kushiro is conveniently located just a 10 minute walk from JR Kushiro Station, with Kushiro Airport just a half hour away by car. ... more   less 
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Also Known As:
Kushiro Ana Hotel
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido

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