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Traveler rating
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All reviews hotel is located early flight free entry triple room restaurants and shops no worries ramen free breakfast your luggage hotel guests shopping area departure level free onsen convenient location late night arrival chocolate world connecting flight
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5 - 10 of 635 reviews
Reviewed April 23, 2019 via mobile

The hotel is located inside the terminal, just minutes’ walk from the Gate. No shuttle required. Very convenient for travellers. The hotel is a standard 3-star hotel. Nothing luxurious, but nothing ugly. Just plain and simple. The double bed room is about 20 sq meters in size, not bad according to Japanese standard. It contains all the necessary facilities. The bed is a bit too soft for me. The breakfast is not super, but adequate in terms of choice. The hotel has a restaurant for dinner. If you want to try the restaurants in the terminal, beware that they close quite early - at about 8 pm. As a hotel guest, you are allowed free admission to the Shin-chitose kuko onsen, which would be quite a pleasant experience. Do not miss it if you have the time.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank 51gregoryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2019

we had to stay in Chitose Airport as our international flight arrived late and connecting flight leave in the morning. this hotel is right in the Airport and very convenient. the Onsen is a major draw & you have to visit it although its about a 3 minute walk through the domestic departure terminal so dress appropriately.

Date of stay: March 2019
Thank keithhN8977XW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2019

Located in the domestic wing of the New Chitose Airport, this hotel is very convenient and accommodating. It is on the third floor with access via 1st or 2nd floor (adjacent to gate E) by elevator; rooms are on the 3rd to 5th floors. As usual, the staff is helpful and mostly conversant in English. There is a simple breakfast buffet on the 3rd floor consisting of sausage & scrambled eggs, salad and Japanese vegetables; there was a promotion at 5 pm for a complimentary glass of beer/soda. Like a typical train station (there actually is one in the basement), there are 50+ restaurants offering inexpensive meals but usually close by 9 pm (airport closes after 10 pm), shops that offer fresh dairy cheese tarts, ice creams, and souvenirs including Doraemon and Hello Kitty. There is a spa onsen on the 4th floor on the opposite side of the building (1500 yen for access, no free pass for those checked in as group tours). Due to location within the airport, the hotel entry/exit is limited after hours for security.

Date of stay: March 2019
Thank Glenn808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2019 via mobile

Hotel is in the airport itself located on 3rd floor. Very convenient and advisable to stay a night before departure the following day. Don’t have to wake up early or rush out to beat jam, there are so many free duty shops for you to do some last minute shopping a day before your departure. Although room is not big but could still push your trolley into the room, pack your luggage and leave it on the trolley the night before your flight for convenient sake. There’s free shuttle to the airport from Nippon Car Rental office nearby after returning your rented vehicles. Breakfast is included when you book for their rooms.

Date of stay: February 2019
Trip type: Traveled with family
Thank anitasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2019 via mobile

The only good thing with this hotel is its location at the New Chitose domestic airport terminal. The rooms are rather old and the breakfast is a joke - all this at a horrandous price, which is way too high.

Date of stay: February 2019
Trip type: Traveled with friends
Thank dmigor54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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