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All reviews deluxe twin room onsen hotel private onsen huge glass lake view public bath shuttle bus first floor high end two nights open the window chitose airport non smoking room nice hotel snow sapporo otaru
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2 - 7 of 181 reviews
Reviewed August 12, 2018 via mobile

We stay in the room 110 that is non smoking room. This room has partial view of mountain and lake. The room is nice and compact. The food is good and also with the onsen. This hotel is 30 minutes away from the new Chitose airport that convenient to stay before leaving Hokkaido.

Date of stay: August 2018
Thank ChaicharnD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2018 via mobile

Group of 4 spent one night here before our flight back as it is close to Chitose Airport.

We booked room with private onsen and view. Food, service, room, view exceed my expectation.

Room charge is expensive but it worth the money considering its food, service, view and room size as compare with other high end onsen hotel in Otaru.

The lake view is so great that attract us to go for a short walk around the lake in next day morning. I will definitely visit here again.

We drove here but hotel has shuttle bus to JR station.

Date of stay: December 2017
Trip type: Traveled with family
Thank LuLu_HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2018

We stayed here 2-3March in the Deluxe Twin Room.
Breakfast was prepared for individual tables with a semi buffet for sides and drinks. Ambience of the restaurant is enjoyable with its serene, zen setting. Rooms are very clean and new. Bathroom and bedroom is partitioned with a huge glass window that can be blocked with a roller blind. Clean modern Japanese setting. Onsen is very clean and outdoor Onsen (a snowing winter whilst we were there) was overlooked by snowy surroundings. Truly an experience out in the snow. There should be free ample parking here.

Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jun-W0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2018 via mobile

A 5-star charge onsen hotel with 3-star services, food and facilities. Maybe great for Japanese onsen hotel first timer without budget constraint, but would recommend those who are looking for something top notch elsewhere.

Date of stay: February 2018
Trip type: Traveled as a couple
Thank Jason L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2017

We stayed for one night in mid April in a twin room with a private outdoor onsen. We experienced excellent service from our arrival to departure.
The Hotel shuttle picked us up at the JR Chitose train station. They pick you up at right below the train station at the first floor exit by the taxi pickup. There are no signs in english that designate the hotel shuttle pickup area. It's about a 30 minute ride to the hotel.
The hotel is a little "dated" with metal room keys and no wifi but it's very serene and relaxing, Checkin was wonderful with an english speaking kimono clad receptionist who explained everything to us as we sipped tea and sat on the comfortable couches facing the wonderful view of Lake Shikotsu.
The room was very clean and functional. Our private outdoor onsen was outstanding. We enjoyed it before and after dinner and breakfast. We were very lucky that it snowed the morning of our stay. Lounging in the warm spring water and sipping a beer while it is snowing is an experience not to be missed.
Our kaiseki dinner and breakfast were outstanding. The food and service are among the best we've ever had. Our server (I think her name was Ms. Motoko Sakai) was sweet and accommodating.
The hotel shuttle returned us to the Chitose train station the next morning after our all too short stay.

Date of stay: April 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
2  Thank lavapig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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