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Reviewed October 28, 2018

Well appointed large room with decent bed and pillows.

Bathroom, while old, was large and functional.

Perfect location just south of Toyama Castle on the Loop Line.

Astral Sky Bar on the 19th floor gives you some magnificent view of Toyama and surrounds.

Date of stay: October 2018
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
Thank 15gavinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherpa806707, フロント オフィス マネージャー at ANA Crowne Plaza Toyama, responded to this reviewResponded November 1, 2018

Thank you for taking the time to tell us about your experience at ANA CROWNE PLAZA TOYAMA.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2018

Enjoyed everything, from the upgrade to a nice view room (to the Castle), massage chair (this was really great), and also a nice concierge with a lady that told me how to use the free tram to the beach and also to the train station. She was just so helpful and friendly: made my day.

Room tip: The room with a view to the Castle and Garden is just wondeful.
Date of stay: October 2018
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
Thank Rubpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherpa806707, フロント オフィス マネージャー at ANA Crowne Plaza Toyama, responded to this reviewResponded October 22, 2018

Thank you for taking the time to tell us about your experience at ANA CROWNE PLAZA TOYAMA.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,

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Reviewed October 15, 2018

We loved our stay . We even had a smoking room. These are getting harder to find anywhere. The paper was on the door in the morning. The food at the 4 restaurants at the hotel were very good. Floors 2 and 6 were the most used by us common folks. The floors 29 and 30 were definitely out of our price range, but we did look and checked out the menu. They were serving lobster,steaks and many other fine dining. We enjoyed our stay all the same.

Date of stay: October 2018
Thank Majsprague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherpa806707, フロント オフィス マネージャー at ANA Crowne Plaza Toyama, responded to this reviewResponded October 18, 2018

Thank you for taking the time to tell us about your experience at ANA CROWNE PLAZA TOYAMA.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2018

I'm a regular visitor to the Toyama region and the ANA Crowne Plaza is always my "go to" hotel when I'm there. From the faultless and welcoming staff to the comfortable rooms my stays at the Crowne Plaza are always a pleasure. On this particular occasion I was there for 2 nights. The original room I was allocated was a non-smoking room (my preference) but clearly some inconsiderate guest had smoked in it. The room was changed without question. The beds are very comfortable, the showers are good and the hotel is a short walk from most of the key attractions in Toyama. I'm already planning my next stay in November!

Date of stay: August 2018
Trip type: Traveled on business
Thank TimeZoneHopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
宿泊部長, フロント オフィス マネージャー at ANA Crowne Plaza Toyama, responded to this reviewResponded September 9, 2018

Thank you for taking the time to tell us about your experience at ANA CROWNE PLAZA TOYAMA.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again.
Sincerely,

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Reviewed July 28, 2018 via mobile

Stayed there fir one night.
This is a central location even if a bit far from the railway station but next to the castle. Food is good.
Staff is ok.
Rooms are comfortable.
Food is ok.
Good value for money overall

Date of stay: June 2018
Trip type: Traveled solo
Thank Camper793153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
宿泊部長, フロント オフィス マネージャー at ANA Crowne Plaza Toyama, responded to this reviewResponded July 29, 2018

Thank you for taking the time to tell us about your experience at ANA CROWNE PLAZA TOYAMA.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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