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Reviewed October 12, 2016

Spent one night at the Hotel New Akao which is built on the sea! Stayed in a japanese style room (tatami and futon style) overlooking the sea. You can actually hear the sea waves from your room which was surreal. They welcome you with shrimp senbei (complimentary) in your room. It was so good I bought some in their souvenir shop. Had the japanese style dinner which was delicious.

They have an indoor and outdoor onsen and horse oil based shampoo and body wash which was nice to use. Breakfast buffet was held in what seems like a opera hall. Lots of western and japanese dishes to choose from. The only con is that free wifi is only available on certain floors of the hotel/lobby. Although the hotel is a bit old, it is a good hotel to experience the japanese culture!

Room tip: left side to see the ocean view
Date of stay: September 2016
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Tinichan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2016

We stayed for one night at New Akao, from Friday to Saturday (09/30 - 10/01/2016).
We had mixing feelings during our stay since:

- the personal is extremely friendly
- the food was good. (dinner and breakfast which we enjoyed, specially because of its authenticity)
- The hotel location is also outstanding;

on the other hand:

- New Akao is in need of a (soon to be) major remodeling!

That means, that with a major remodeling, it's possible to give New Akao a new life!
Thanks,
C Borges-Lutz

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank christinapaulista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2016 via mobile

The hotel, as other reviewers have mentioned, is dated.

The views from our room were fantastic; we had a perfect view out into the ocean. The futon mat was a little hard for us, so we ended up doubling them up to make a thicker bed. Sleeping on the tatami mats was definitely an experience, although not one I'd be inclined to do again. If you have a plush pillow top mattress at home, it will be difficult to get comfortable (but that's the problem with any mattress other than your own!)

The onsen was neat (I'd never seen one before so I have no frame of reference). There wasn't anyone there when I arrived, which made the experience less daunting. Unbeknownst to me at the time, there is a bag in your room that has a wash cloth for the onsen (FYI).

The indoor pool was nice and had gorgeous views of the ocean. However, there was rust everywhere. The patio furniture looked like it was purchased 10 years ago as it was falling apart and there were cobwebs all over the tables. The palm trees were a nice touch, but they looked like they were about dead.

The dinner was decent. There was a certain order to the food that we didn't understand and almost ate raw food. The staff will light a candle in the serving tray that cooks/boils the raw food (we didn't notice that). The breakfast had a Japanese and western section, but we found ourselves mostly eating toast and croissants.

During dinner a mariachi band came out and performed a few songs. They were good, but it just reinforced the "dated" feeling we already had. The Japanese guests, however, really seemed to enjoy the show...

On that note, we seemed to be the only westerners at the hotel (at least from would we could tell from the dinner/breakfast crowd). This hotel seems to be popular with, and cater more towards, Japanese guests.

We booked this hotel for the tatami mat and onsen experience. The hotel was packaged with a two day Mt. Fugi and Hakone tour. Had I booked this hotel separately, and for more than one day, I'd be reducing my rating, and looking for another hotel.

Date of stay: July 2016
Trip type: Traveled as a couple
1  Thank TheRealTaelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2016

Hopefully it hasn't changed much. We stayed in a Japanese styled room with an old fashioned key. Futon and all that. They have the typical Onsen recreation rooms with ping pong, handful or arcades and vending machines.

The thing that stood out most? If you're staying in a room on the left side of the hotel (from the ocean), and you look out the window, you can see and hear waves crashing onto the rocks across from the hotel and into the foundation of the hotel. Amazing feeling.

Also an open air bath built into the side of the hotel that faces this side. Bathing to the sound of sea foam and waves is something quite unique. When I went, there were three tubs of different herb pouch and then a larger pool with rose petals/pouches. There's also a large indoor onsen.

Multi-course dinner was very pleasant, though I went as a tour group with a pre-ordered menu. Can't speak for individual selection or pricing.

Room tip: Pick a room on the rock formation side of the hotel (see Google views of the hotel)
Date of stay: August 2015
  • Trip type: Traveled with family
    • Service
Thank Sophie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2016

Japanese bubble hotel - leaning out over the sea. The views are amazing, the decor faded and in need of repair, but for those who can look beyond it this place is fantastic for a weekend break. We had dinner in the hotel each night, not bad and they hid us gaijin in a special room. Outside onsen very cool, looking out over the sea. Kids room and pool both good to keep the little runs entertained. Loved the dressy-up for old ladies *ballgowns and photos downstairs. Good walks around the coast. The fun fir has closed down. Classic decaying Japanese holiday spot. Would go back but there are so many other places to go.

Date of stay: October 2015
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank tokyojoe22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルニューアカオ, 広報担当マネージャー at Hotel New Akao, responded to this reviewResponded May 1, 2016

Thank you for staying with us and we truly appreciate your warm comments about your experience at Newakao.
Your comment was very rewarding, I will make sure to share your feedback with all the members of my team.

Let us recommend you the beautiful fireworks from end of July as the Summer feature of Atami for your next stay.

We look forward to welcoming you again.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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