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“Pleasant stay if not of Golden Week”
Review of Ace Inn Matsumoto

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Ace Inn Matsumoto
Ranked #11 of 184 Hotels / Ryokan in Matsumoto
Certificate of Excellence
Singapore, Singapore
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Pleasant stay if not of Golden Week”
Reviewed May 13, 2014

Breakfast was over crowded. Have to wait for seat and just grab what ever seat available. Food varieties is sufficient but as it was GW in Japan, there is no room for everyone. Room is clean but counter staff (one young man) was certainly showing his nasty mood as I checked with him regarding luggage storage after check-out. Other staff are efficient and good.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
    30
    78
    14
    2
    1
See reviews for
14
26
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25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
Houston, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 5, 2013

I enjoyed my stay here. The staff were very friendly and helpful. Most of them spoke a little English and with the Google translate app on my iPhone, we were able to communicate effectively. The single rooms are very tiny - Japanese business hotel style, but very clean and with all the amenities. The mattress is much harder than you would expect in an American hotel, but typical for a Japanese hotel. Breakfast was Japanese-style (miso soup, fish, rice and pickle, also breads and pastries, fruit and yogurt) but plentiful and delicious. Coin operated washer and dryer on the 8th floor - inexpensive and easy to use, so you can pack light and wash while you are there. Extremely convenient - next door to train station and across the street from the bus station. In the same building as the bus station, there is a multi-floor department store/shopping mall, with a drug store, an arcade, restaurants, a "100-yen" store on the top floor, and a huge grocery store in the basement. I would stay here again.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Allegro615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ace Inn Matsumoto

Property: Ace Inn Matsumoto
Address: 1-1-3 Fukashi, Matsumoto 390-0815, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Matsumoto
Amenities:
Spa
Hotel Style:
Ranked #11 of 184 Hotels / Ryokan in Matsumoto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ace Inn Matsumoto 3*
Number of rooms: 158
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