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“Good hotel choice!”

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Richmond Hotel Matsumoto
Ranked #2 of 185 Hotels / Ryokan in Matsumoto
Certificate of Excellence
Reviewed April 29, 2013 via mobile


Our 2 nights stay from 9-11 Apr was to see the cherry blossoms and we saw the blossoms at its full glory at Matsumoto Castle Park, about 20 mins walk from the hotel.

We chose to stay at Hotel Richmond on account of previous reviews of its spacious guestrooms and its proximity to the JR Matsumoto Station and bus station. We paid JPY12700 per night excluding breakfast for a twin room.

We took a Keio Highway Bus from Shinjuku and journey took 3 hrs  @ JPY 2975 pp. It is a 10 mins walk from the Matsumoto bus station to the hotel. Check in on the 2/F was speedy and guestroom charges were settled at an automated credit card machine near the Front Desk. I was surprised and pleased to be offered a lady's welcome gift from a selection of bath salt & face masks. Nice thoughtful gesture!

The Ohashi 24 hr cafe just below the hotel serves a good selection of western and Japanese meals. Dinner for 2 costs JPY2468 and for breakfast JPY1380. There are many restaurants within a 5 mins walk from the hotel. Drinks vending machines can be found on almost every floor and a washer and dryer is on the 3/F.

We also made a 1/2 day trip to Narai, a postal town in the Kiso Valley. Many of the houses have been preserved like they were in the Edo period. It was very quiet & charming but not very interesting, and we did have difficulty finding places to eat there. Journey by train is about 40 mins (some trains took much longer) from Matsumoto to Narai.

Matsumoto is a very charming castle town and if we have another opportunity, we will also visit Kamikochi (90 mins by train and bus) and the Tateyama Kurobe Alpine Route from Matsumoto. We enjoyed our stay!


  • Stayed: April 2013
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1  Thank Rainbowlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 - 138 of 572 reviews

Reviewed April 16, 2013

We booked a twin room which was very comfortable, clean and quite spacious. The location was good being very close to the station and an easy walk to the castle. This hotel was good value with breakfast included. There are plenty of restaurants close by. The only reason for giving 4 stars instead of 5 is that you can hear people moving around from the floor above which is a bit disturbing if you are a light sleeper. We were lucky to time out visit for the week during the peak of the cherry blossoms when the castle is lit up at night and musicians playing. We also enjoyed an excursion by train to see the wasabi farm. From the station it was easy to hire bikes and ride 15 minutes or so to the farm. The farm is free to enter and we enjoyed walking through the well laid out paths and tasting a variety of products which were for sale. The wasabi ice cream was surprisingly delicious.

  • Stayed: April 2013, traveled as a couple
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Thank Terry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

The hotel is conveniently located just 450 metres from the JR station, and about 1km from the main attration, the Castle. We visited during the cherry blossum time and the castle grounds were open at night, with the trees lit up. Very busy with a lot of phographers (including me), trying to capture the atmosphere.

  • Stayed: April 2013, traveled with family
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Thank Aussie_Traveller1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013 via mobile

This is called as an excellent stay experience which i personnaly experienced during my stay at hotel Richmond at Matsumoto Japan. Firstly i enjoyed the kind of service they offer and the stay experience which is unimaginable. Only i cancall it as sooper experience which i wolud like to relish thru my life.

  • Stayed: February 2013
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Thank boojnu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

The best thing is the location close to the train station. Although on the small side, it worked, and was comfortable and clean. This is a business hotel with not too many tourists. Close to restaurants - we liked the town of Matsumoto. This place is our recommendation.

  • Stayed: August 2012, traveled as a couple
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Thank pfefmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

We stayed in the hotel for 4 nights during our business trip. I had a single room. The room was clean, pleasant and a little bit on a small side but I didn't need to dance there:) Big, comfy bed as for a single room, Very well located, close to the station, bars and restaurants. Some of our party stayed in other hotels and complained. The staff in Richmond was extremely helpful and nothing was too much of a hassle. Breakfast OK, no fireworks, functional but again can't complain. Overall great stay and if I come to Matsumoto again I will choose Richmond again.

  • Stayed: April 2013, traveled on business
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Thank zablinska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

The room is wider than the normal business hotel room in Japan. Service is also very, very good and they try to accommodate guests as much as possible (had to ask for some cold tablets from the front desk and they gave me some). Over-all a very two weeks for me in Richmond. Thank you very much.

  • Stayed: March 2013, traveled on business
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Thank テイナ デ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Richmond Hotel Matsumoto

Address: 1-10-7 Chuo, 390-0811, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Matsumoto
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 185 Hotels / Ryokan in Matsumoto
Price Range: $75 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Hotel Matsumoto 3*
Number of rooms: 204
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