If you had to invent a stereotypical provincial business hotel, this would be it. It's reasonable to the point of cheap, comfortable, bland, clean, and pleasant.
It's quite big and hence easy to find, and within walking distance of the main train station. There's limited car parking for a small fee, in the lot opposite the hotel. Check-in is on the first floor, and was very polite and efficient (tho' in Japanese). You pre-pay with your credit card in a machine, but the clerk will walk you through the process. The rooms are generous by the standards of business hotels (i.e. small by global standards but you can get through the door!), simply appointed, and perfectly comfortable. There was a good work desk, LAN internet (free), kettle, and humidifier, and a good quality unit bath - all as expected in a business hotel. The bed was comfortable.
There's a diner on the ground floor affiliated to the hotel, open 24 hours, and the food is good and inexpensive, tho' the Japanese rendition of an American family restaurant would baffle most mid-Westerners. However between the hotel and Matsumoto station there's an entertainment area so in the evening you're much better off exploring more interesting restaurants and bars.
There's no real need for service - this is a place to sleep'n'go - but one incident was rather nice. We'd asked for directions to the car rental agency, and the reception clerk gave us slightly incorrect directions (we still found it easily). When we returned, the same girl came to find me to apologise profusely for her mistake!
Check-out was very easy as everything was prepaid, and took about 15 seconds.
This is a good use of your money if you need to overnight in Matsumoto - great value, and I recommend it.
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