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All reviews west exit jr kanazawa station great location within mins located mins tight squeeze large tv convenience store comfortable room the bus hot bath main station spa onsen baths wifi lawson
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Reviewed February 4, 2019

This hotel is on a few steps from JR station, which is a very good location. The rooms are very small even for Japanese. No control about the AC in the room, it was to hot and when we opened the window there was so many noise from the trains . Even with closed windows there was all night trains runnings just next to you. But the rooms are clean and everything was there. The staff was very nice.

Date of stay: January 2019
Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connector803400, フロント at APA Hotel Kanazawa Ekimae, responded to this reviewResponded 4 weeks ago

Thank you for staying with us here at APA HOTEL〈kanazawaeki-mae〉.

We certainly hope to see you again.

Suzuki/Receptionist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2018

The location right next to Kanazawa Station which is great, easy access just go to west exit and turn left and you will find the hotel location easily.
However, the room was small as other mention and we feel like stay in a sauna instead a room. During our stay the room was pretty hot and when we try to turn on the aircon, it make it even worse as we get more hot air instead of a cool breeze air. We also cannot open the window as it was permanently locked. We spend 2 uncomfortable nite during our stays and unfortunately I don't think would stay at this hotel again in the future.

Room tip: For non smoker don't forget to choose a non-smoking room when you do a booking.
Date of stay: November 2018
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Snupiluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connector803400, マネージャー at APA Hotel Kanazawa Ekimae, responded to this reviewResponded December 22, 2018

Thank you for staying at our hotel
We apologize for any inconvenience.
We will endeavor to prevent recurrence
Thank you for your contribution

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2018 via mobile

I would like to like this place for the wonderful location, but everything else sucks. Maybe if a nighttime bath in the open air is your thing, you’ll overlook the dreadful WiFi, tiny rooms (no actual storage) and general air of just managing to service a glut of visitors. It’s popular, the staff do their best within limits but it’s not what it could be.

Date of stay: November 2018
Trip type: Traveled on business
Thank kp0d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connector803400, 支配人 at APA Hotel Kanazawa Ekimae, responded to this reviewResponded January 16, 2019

Thank you very much for using APA Hotel Kanazawa Ekimae this time.
We apologize for any inconvenience.
We will make efforts to improve.
Thank you for your contribution.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2018

The good news - it is right next to the station and restaurants. BUT- I expected better from this APA. I have stayed at others but this was not a good experience. As soon as we walked into the lobby was the overpowering stench of smoke coming from the hotel cafe. Reception process was quick and efficient. Went to our room and could not believe how small it was (let me say I have stayed at numerous hotels in Japan including what I would consider small, but this was another level). Once pass the small bathroom was the remainder of our room with a double bed and bugger all else. My wife continually tripped over each other and our cases. The bed was uncomfortable - too firm. The air conditioning system is a nightmare. You can have it low medium of high but you cannot control the actual temperature. So what ever button we set it seemed to be the same temperature. I would not go back to this hotel. I did try to book a what I believe to be larger rooms prior to our travel but none were available. I will assume there other bigger rooms?

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Gerard_Karlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connector803400, マネージャー at APA Hotel Kanazawa Ekimae, responded to this reviewResponded January 18, 2019

Thank you for staying at APA Hotel Kanazawa Ekimae this time.
However, it is not a result that meets your expectations, and I feel very heartbreaking.
We will take the opinion received seriously and make an effort to improve it.
Thank you for your post.

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Reviewed August 28, 2018

As many have said, this hotel is very close to the JR station but that was the best thing about it. As we walked in the smell of cigarette smoke was very strong and off putting. We had 2 rooms booked, one triple and one double. The double was a small double, do not book this unless you are travelling alone, have no luggage and are extremely small. We had to put 2 of our children in this room and share the triple with our other child. The triple room was better but the bath/shower leaked really badly. Also when trying to plug anything in, the sockets were loose and hanging off. This is a very tired place in desperate need of bringing up to date. I would definitely stay further away from the station, closer to the sights next time.

Date of stay: August 2018
Trip type: Traveled with family
Thank babiesonboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connector803400, 支配人 at APA Hotel Kanazawa Ekimae, responded to this reviewResponded January 16, 2019

Thank you for staying at APA Hotel Kanazawa Ekimae this time.
Sorry for any inconvenience.
We will make efforts to improve.
Thank you for your contribution.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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