We arrived by rental car and there were already two people at the main entrance to welcome us. They helped with our luggage, check-in and parked our car. When I got the car keys back, there was a nice souvenir attached to it, very nice touch.
A tip, if you are driving from Shirakawa-go, do take the tolled highway, as it costs only 800 yen and it saves you two hours driving time.
The hotel is slightly out of town and sits on a mountain overlooking Takayama. Most of the rooms have great views of the city. We were shown around the hotel by a man who spoke very good English. He told us everything we needed to know.
Our room was big and could easily accommodate all four of us. My father had trouble with their Japanses heeled flip-flops, so I asked at the front desk and got a pair of slippers for him.
They have two onsens, one at the 4th floor which was female only in the evenings, but for men to use in the mornings. There are two free massage chairs outside the onsen, too. The other onsen is in a separate building which required us to brave the cold to visit. That wasn't such a good idea in this very cold weather. This was I think the main reason why my sisters enjoyed the hotel more than I did.
Dinner was served in the restaurant but while the food was good, we had Hida beef shabu shabu, and the lady serving us was very nice, this was not as personal as the experience we had two days ago at Grandia Housen. But then again that's not to say this arrangement was poor. Breakfast next day was served in the other public dining room. It was good and tasty.
They have an interesting entertainment room where there are free massage chairs, mangas and novels for the users. That's nice to have.
Overall the experience is very good, but not great. It is not quite personal enough and the onsens in the separate building is not a good idea.
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