The staff was very friendly and helpful , we arrived earlier than the normal check in time due to rain and staff came out, greeted us and helped us with the luggages. Even before we arrived, the hotel sent us an email to confirm if there were any special requirements for our meals or allergies to any food.
Mocha and Japanese sweets were served while we waited for our room key. The hotel is a traditional ryokan with lovely lobby area. The room itself was Japanese style and was huge, it is basically a suite with separate sitting area and bedroom. The bathroom is equally impressive, with 8 different kinds of beauty products, that’s more than most 5 star hotels would have.
We went 1/2 board so dinner and breakfast were included in our booking. We got a private room in the restaurant , the meal was kaiseki style with many courses, and it was superb. I am glad we picked this hotel, it has made our trip a memorable one.
- Free Wifi