We want to let everyone know that this company's customer service is wonderful. We had booked a Tour to "Petra" during a cruise. Unfortunately due to Corona Virus closures our trip was cancelled at the last minute. We contacted JHT to let tell them of the cancellation and requested a refund. Working with Andrea and Mohamed made things move smoothly. Even though the company was overwhelmed with other cancellations we received a full refund in a timely manner. We will certainly use this company when we get our cruise rescheduled.