I decided to take my wife to Intercontinental Aqaba for Valentine's Day. Upon arrival, I had a great first impression. Someone from guest relations greeted us and offered to be of assistance at any time. Once we got to our room we were so pleased because the room had everything we asked for such as 2 beds, a crib, and few personal items. They also dropped off some complimentary sweet for the Valentine occasion. Afterward, we decided to go to the beach which was few feet from our room. It was a spectacular sight to relax on the beach and to listen to a soothing wonderful music. The music was perfect for the occasion and so it was the sound. But my overall greatest highlight was when I met the Director of rooms. He was one of the kinds. I have traveled all over the world but never met or seen someone that was willing to go above and beyond to make your stay so enjoyable that you want to come back again just for him. The director of rooms was so accommodating to me and my family. I barely mentioned something to him as a favor or extra service and immediately he was on the phone giving his orders to make it happen. His smile, professionalism, and best ever customer service were truly unmatched in my personal experience and opinion. He never delegated anything to anyone. He was present to make sure that the task was done to my perfection. I had a great time at this hotel and will definitely come back for the great food, music, and the wonderful customer service from the staff and certainly from the director of rooms. Thank you so much Intercontinental Aqaba and thank you Mr. Director of Rooms for making sure my stay was the best experience I had in Jordan.
- Official Description (provided by the hotel):
- A PRIVATE PARADISE ON JORDAN’S RED SEA. InterContinental Aqaba Resort combines relaxing atmospheres and welcoming accommodations. This Red Sea beach resort has exceptional views of the Gulf of Aqaba, which is well known for its coral reef scuba diving and water sports. The hotel is within walking distance of the city centre, where a variety of historical ruins, the aquarium and a taste of Middle Eastern culture can always be found. ... more less
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- Also Known As:
- Intercontinental Aqaba Hotel Aqaba
- Aqaba Intercontinental