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“Fabulous holiday”

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InterContinental Aqaba Resort
Ranked #1 of 40 Hotels in Aqaba
Certificate of Excellence
Ghent, Belgium
Level 3 Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Fabulous holiday”
Reviewed April 5, 2008

We stayed at this hotel last week of March as a family of 5, with 3 small kids. We booked two rooms and they gave us connecting rooms.

We really enjoyed the hotel: it is definitely up to 5 star standards in its offer: swimming pool, beach, multitude of restaurants.

We also booked some excursions through the concierge without any problem: Petra and the corals.

Staff does their utmost best to make your stay as comfortable as possible. Breakfast was the only moment we felt organization was a little too much: you had to catch the attention of the waiter to get your coffee at peak times.

For the rest: highly recoomendable !

  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank snakedriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hanoi, Vietnam
Level 6 Contributor
596 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 448 helpful votes
Reviewed April 4, 2008

We had a wonderful time and some of the best food at the Intercontinental. The location is wonderful, so are their private beach and the pools.

The room was very nice and we had sunset view (towards Israel), while the other side of the hotel gets to see the not so pretty port of Aqaba. We had arrived before check-in time but got a room after a mere 30 min wait.

Service was outstanding and the whole complex was brand new and truly felt like a five star place.

The Lebanese restaurant serves very good food, has a great outside atmosphere and is price wise the same as the lesser posh places we had eaten in in Petra.

The walk to downtown Aqaba is a bit longer than the advertized 5 minutes, but doable, even with a 3 year old. It is just not a very nice walk as there is another hotel complex being built along the way and the sidewalk is such a mess that at times you have to walk on the street. There is quite some construction going on on that end of Aqaba, but was not disturbing during our stay.

Breakfast was not included in our booking, so instead we had some pastries from the Moevenpick bakery on the balcony. The beach was mainly occupied by Russian beach beauties.

The kiddie pool was nice and warm, the jakuzzi was big, but did not allow kids in.

The internet connection is 15JD ++ for 24h and was a bit easier to set up than the Moevenpick Petra, though a sign in the lobby says something about buying a scratch card at the reception, and the reception people were clueless (turns out it is a sign up from your laptop process) ... a 5 star should by now offer internet for free.

The pool bar & restaurant served very nice grub for lunch, but the staff seemed a bit overwhelmed at times, even though the tables were empty (as I found out later, they also had to serve drinks to the whole beach)

  • Liked — The food at the Lebanese restaurant, the beach, the pool
  • Disliked — Service at pool bar & restaurant / internet signup
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank caipirina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2008

The best choice for Aqaba, nice, clean, frendly staff, reaching
the standard of a Dubai 5* hotel. The only, only... full with
noisy Russians. If it is disturbing you, can go to the moon, or
to the presetly unknown place for them. Otherwise very nice,
and a real top hotel.

  • Stayed April 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Gapka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level 4 Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 28, 2008

I stayed in this hotel for one night during my two week long trip around the Middle East with a friend of mine. I prebooked the hotel via the Intercontinental Website. Our room decription stated that our room would include:

2 SINGLE BEDS DELUXE DIRECT SEA VIEW - 2 PERSON(S) MAX PER ROOM
POOL VIEW BALCONY HIGH SPEED INTERNET CONNECTION ROLLAWAY BED POSSIBLE INTERACTIVE TELEVISION SAFE BOX IRON AND BOARD TEA AND COFFEE MAKING FACILITY HAIR DRYER

Upon checking in, we were told that as there were two beds in the room, we would need to pay an additional fee of 15 USD. When we objected by saying that our rate already included two beds, the hotel member of staff say quite adamant that we would need to pay. Eventually he backtracked saying that we was doing us a favour and gave us a "nice pool view room with balcony and direct sea view". We corrected him by saying that he was not doing us a favour, as this is what he had booked anyway. He would not offer us an apology. I was also told that he would like to see a smile on my face, which I thought was inappropriate was to difuse this less than satisfactory checking in process.

When we arrived in the room, we noticed that the safety box was not working. We promptly reported it to the reception desk, firstly by phone and then in person. We were told that it would be fixed. We chased it up three times during our short stay and upon checking out, it still wasn't fixed. This meant that we had to carry our passports and valuables at all times.

During our stay we encountered some rude guests by the pool. We were approached by a local woman, who asked us in English, whether we wanted to ask her any questions about her culture, as as she put it " we were talking quitely to each other". For some reason, she was quite paranoid thinking that we were talking about her family and her Filipino nanny.

Our next part of the trip was taking a ferry crossing to Nuweiba in Egypt. We used the hotel's concierge services, who gave us completely misleading information as to when the ferry was leaving and how long in advance we had to be at the ferry terminal. It appeared that we would have been better off without relying on the information from the hotel concierge, as as result of his lack of knowledge, we had to check out of the hotel quite early and then spent over 7 hours at a ferry terminal in Aqaba port.

  • Liked — Good views.
  • Disliked — Service.
  • Stayed March 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Brightrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 12, 2008

We stayed at the Intercontinetal in Aqaba for two nights in February 2008. I cannot speak too highly of this hotel. It was without doubt our best hotel experience in Jordan. Staff were courteous and efficient, the room was large, clean and comfortable, with very good facilities. We had breakfast and an evening meal throughout our stay. The service and quality and choice of food were excellent. I recommend this hotel without reservation.

Stayed February 2008
Helpful?
1 Thank yksi54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagle Mountain, Utah
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 10, 2008

My husband and I traveled for our anniversary to Aqaba and chose the newest hotel on the beach, the Intercon. We were, for the most part, not disappointed at our choice. The entrance is amazing and the natural stone tile will take your breath away. The ceilings are high and the large windows everywhere reveal a view of the beach, which the hotel is built on.
Our room was lovely, and included a decent-sized balcony facing the sea. The rooms were clean, except for one glaring problem... there were tiny bugs with wings similar to gnats inside our towels! We called the front desk and asked to be brought up new towels, but we were told that the new towels may also have these dead bugs in them due to the fact that the region was infested with them that season. I do not know if this is true, but still I find it somewhat disturbing that a person who spends money to stay at such a nice hotel would at least expect bug-free towels! We shook the towels out on the balcony and made do, but that is the one dark spot in our stay at this location.
The pools outside were gorgeous, and the beach was well-maintained. They scrape out the spiky poisonous creatures that crawl along the bottom every morning so the guests do not get injured swimming in the beach. The water is clear and the staff on the beach and in the hotel were friendly and helpful (except for the towel incident). The hotel partnered with a few touring companies who wandered up and down the beach asking if anyone would like to snorkel, ride a glass boat, etc. We chose to take a glass boat trip, snorkel in the Red Sea, and enjoy a lunch on the deck of the boat afterwards that was truly an amazing experience for a VERY reasonable price.
At night we traveled to an excellent sea food restaurant and enjoyed fresh sea food and a walk through the quaint town and the new mall just constructed.
The hotel food was decent, but since there are so many lovely little places to eat in the town, I would recommend trying to find some good sea food around town rather than eating at the hotel. We did eat breakfast at the hotel which was a buffet, but we found everything to be well-prepared and high quality.
Overall our experience was memorable and enjoyable and we would definitely return, hopefully when the gnats have been exterminated!

  • Liked — Location, Scenery, Pools
  • Disliked — Gnat problem at the time of our stay
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank kristalkareh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, California
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 29, 2008

I spent 2 nights in Aqaba at this excellent hotel in a room on the 3rd floor with a view of the Red Sea and Eilat beyond. The hotel is located right in the middle of the action on the beach – it’s probably the most western in location of the hotels on the beach as you look towards the Israeli border, but shopping, restaurants and the town’s waterfront promenade are all within a stroll.

One cautionary note, however: it is adjacent to the giant Saraya development, which means you’ll be aware of construction during the day. I had full view of this from my room which was on the west-facing side of the hotel. (The glittering lights of Eilat at night more than made up for the construction view during the day.)

The room was a good size, but not overly generous. It included a workdesk with wired internet (12JD per day), lounge chair with ottoman and a dresser-mounted LCD television. The bathroom was beautiful, with combination shower/tub (with curtain), toilet and bidet.

Service was excellent - with a smile and a greeting from everyone I met - and it was obvious that they are comfortable working with foreign clientele.

There are several restaurant choices at the hotel, including a coffee bar, steakhouse, Lebanese and casual pool bar, though I didn’t have a chance to try any of them. The pool area is expansive!

For scuba divers, there’s a convenient shuttle to the dive centers to the south – about 15km away. In very limited time, I was able to dive the aquarium site right off the beach with the Royal Diving Center. Visibility was excellent (~100 feet) and the fish plentiful and a wide range of corals. I’ve never seen so many lion fish in one spot in my 22 years of diving. Service at this dive shop was excellent – I would recommend them highly.

Currently, this hotel is at the top of the list in terms of accommodations in Aqaba. There is a lot of construction going on, however, with many more hotel rooms on the way - so in a few years it will be just one of many deluxe options in the area.

Stayed February 2008
Helpful?
1 Thank OCTravelAgent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Aqaba Resort

Property: InterContinental Aqaba Resort
Address: King Hussain Street | Sweimah, Aqaba 77110, Jordan
Phone Number:
Location: Jordan > Al Aqabah Governorate > Aqaba
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Aqaba
#1 Spa Hotel in Aqaba
#1 On the Beach Hotel in Aqaba
#1 Family Hotel in Aqaba
#1 Luxury Hotel in Aqaba
#5 Romantic Hotel in Aqaba
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Aqaba Resort 5*
Number of rooms: 202
Official Description (provided by the hotel):
A PRIVATE PARADISE ON JORDAN’S RED SEA. InterContinental Aqaba Resort combines relaxing atmospheres and welcoming accommodations. This Red Sea beach resort has exceptional views of the Gulf of Aqaba, which is well known for its coral reef scuba diving and water sports. The hotel is within walking distance of the city centre, where a variety of historical ruins, the aquarium and a taste of Middle Eastern culture can always be found. ... more   less 
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Also Known As:
Intercontinental Aqaba Hotel Aqaba
Aqaba Intercontinental

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