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“Superb hotel”

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Movenpick Resort & Residences Aqaba
Ranked #4 of 40 Hotels in Aqaba
Certificate of Excellence
Nuneaton
Level 2 Contributor
1 review
“Superb hotel”
Reviewed January 17, 2013

My hubby and I recently stayed at the Movenpick for a few days before embarking on a tour of Jordan with On the Go and while no one can dispute that it is an expensive place to stay you also cannot dispute the quality of the place.
We were upgraded to a suite on arrival giving us a large bedroom with four poster style bed (one of the most comfortable beds I've ever slept on) plus a huge bathroom with fab walk-in shower and a lounge area with a second huge TV. The suite was fantastic and thanks to the hotel for the upgrade.
Facilities as you might expect are first class. The main part of the hotel is separated from the pool area and beach and, I assume apartments, by a main road but guests access this via a bridge link which spectacularly has a swimming pool on it giving great views of the surrounding mountains.
All pool areas are delgihtful and the landcaped grounds are lovely. The beach area is clean, sloping down to the sea, with I'm guessing imported sand as the local stuff isn't as powdery.
Staff are pleasant and smiley and very accommodating. We didn't dine in the restaurants but the included breakfast was wide ranging with something to suit all tastes, although it did seem like a bit of a free-for-all with so many guests at busy times.
The Movenpick is just out of downtown Aqaba, in what you might call the hotel zone but it is only a few minutes walk to shops and restaurants. There is an English bar, the Rovers Return, just down the road which has a great atmosphere and an international clientele.
Highly recommended if you have the cash.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Kazzamundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this review, June 12, 2013
Dear Ms. Kazzamundo,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for completing our hotel’s online guest survey.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

Dear MS. Kazzamundo, we would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences in a not too distant future and assure you our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,805 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Oslo, Norway
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 13, 2013

Travelling a lot during the years, numbers of hotels, also 5 star. My first stay in Moevenpick in
Aqaba some years ago was pleasant surprise. That is why I am still coming back to this nice
place again and again. My last stay, Christmas and New Year was my 12th stay in the hotel.
And I am still proud to say that this is my special hotel, always a warm welcom on arrival and
"see you soon" when leaving. Superb service, a very good and kind staff. Very nice rooms, a
good breakfast in nice surroundings, either outside or inside in Palm Court. Pleasant pool area and a nice private beach with beds, towels and here as well a service minded staff. Yes, I will
soon be back in my special hotel.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oddvar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this review, June 12, 2013
Dear Mr Oddvar,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for completing our hotel’s online guest survey.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

Dear Mr Oddvar, we would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences in a not too distant future and assure you our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 7, 2013 via mobile

we stayed 3 nights. just after the Christmas vacation guest left and before it goes in low season. the hotel is amazing. staff so caring and helpful. city absolutely clean, safe and all people friendly and helpful. we can recommend this hotel only 110% to everybody and for sure to families. well done to all te staff and management for an unforgettable experience we will eb back a soon we have some time again.

Stayed January 2013, traveled as a couple
Helpful?
Thank german73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this review, June 12, 2013
Dear Sir,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for completing our hotel’s online guest survey.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences in a not too distant future and assure you our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 28, 2012

I m a woman and I was travelling alone. I have done that before in China, Vietnam and Dominican Republic, but this was my best and by fare the easiest place to travel alone and this resort had a lot to do with that!
I have never stayed in a hotel with a staff like this! (And I have always stayed in 5 stars hotels when I have been travelling alone!) I felt like a queen!
It was easy to walk alone in Aqaba as a woman, I had no problems the jordean people are so friendly.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sissino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this review, June 16, 2013
Dear Ms.Sissino ,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for completing our hotel’s online guest survey.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

Dear Ms. Sissino, we would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences in a not too distant future and assure you our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 16, 2012

The hotel with its staff was superb.The room was quiet and comfortable and the way down to the private beach was beautiful with the poolarea and the many trees and plants.The central location of the hotel makes it easy to explore the city centre.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this review, June 16, 2013
Dear Mr Douglas,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for completing our hotel’s online guest survey.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

Dear Mr Douglas, we would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences in a not too distant future and assure you our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 15, 2012

The check in was quick and reception staff are excellent. The room; superior twin; was on the second floor with shared large balcony. The room is quite clean but the bathroom is not, maintenance seems poor. The room problem was with air conditioning; no air conditioning; calling the room service and maintenance and reception for two hours resulted in diverse answers, no one knows what is wrong or hiding the it. eventually went to reception and asked for either check out or room change; they did the later. The new room is worse than the first room clean wise but it was in the 6th floor with fresh outside cool air flow which compensated for air condition being centrally off on the entire hotel to save expenses as the maintenance staff informed me later.
Hotel location is excellent with excellent facilities. many pools and activities.

Room Tip: Only check before you book that the hotel do "not try to save expenses on heating or air condit...
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SuleimanNakai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this review, June 16, 2013
Dear Mr Suleiman,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for having completed our hotel's online guest satisfaction survey.

Careful note has been taken of your comments, which you have encountered during your stay at our resort. It goes without saying that we have discussed this matter with the concerned Executives, who will look into this matter and take immediate actions.

Dear Mr Suleiman, we will be delighted to be your host again during your next visit to Aqaba and assure you in advances our best care and attention to your comfort at all times.

Thanking you for your continued loyalty, we remain,

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipalsaari, Southern Finland, Finland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 13, 2012

Our family visited Aqaba and Moevenpick Resort & Residence in october. The place is very fine but above all was the personnel. They were very helpful and joyful and made our holiday as a top visit. Of course Wadi Rum and Petra were the highlights and we decided to come back some day...hope as very soon.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pekka N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeelStefan, General Manager at Movenpick Resort & Residences Aqaba, responded to this review, June 16, 2013
Dear Ms. Pekka,

We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for completing our hotel’s online guest survey.

We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.

Dear Ms. Pekka, we would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences in a not too distant future and assure you our best care and attention at all times.

Thanking you for your continued loyalty, we remain,

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Resort & Residences Aqaba

Property: Movenpick Resort & Residences Aqaba
Address: King Hussein Street, Aqaba 77110, Jordan
Phone Number:
Location: Jordan > Al Aqabah Governorate > Aqaba
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Aqaba
#4 Spa Hotel in Aqaba
#4 Family Hotel in Aqaba
#4 Luxury Hotel in Aqaba
#6 Romantic Hotel in Aqaba
#7 Business Hotel in Aqaba
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Movenpick Resort & Residences Aqaba 5*
Number of rooms: 247
Official Description (provided by the hotel):
Welcome to the ancient trading centre of Aqaba. At the Mövenpick Resort Aqaba, on the shores of the Red Sea, business travellers can attend to business and also relax in a perfect cultural and culinary environment. With our Swiss hospitality we will fulfill all your wishes. ... more   less 
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Also Known As:
Moevenpick Resort And Residence Aqaba
Moevenpick Resort & Residence Aqaba Hotel Aqaba
Moevenpick Hotel Residence Aqaba
Movenpick Aqaba

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