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“Mixed - average resort, very good hotel and staff”

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Movenpick Resort & Spa Tala Bay Aqaba
Ranked #3 of 40 Hotels in Aqaba
Belgrade, Serbia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Mixed - average resort, very good hotel and staff”
Reviewed August 16, 2013

We stayed there for two nights and I was very pleased when on my request to have connected rooms we got upgrade on deluxe suit. Very nice from management. Our rooms were very nice and pleasant although A/C sometimes was annoyingly loud. Quality of breakfast and service were very good,
However, hotel was crowded with families and we could find little bit of piece and relaxation just in corners of the beach. Even there, local families used to gather around one sunshade for having lunch!
Swimming pools were crammed with kids screaming and running around. Same with restaurant – first day I came later and couldn't stand the noise. Second day I got there at 6:30 and it was almost perfect.
Out of all amenities, the gym is actually surprisingly poor. Stuffy room were not more than 3 persons can exercise at once. They should improve it asap.
Definitely we will go there again, but not at time when families with kids swarm around.

  • Stayed August 2013, traveled with family
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Helpful?
Thank sasarbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Djaradat, Public Relations Manager at Movenpick Resort & Spa Tala Bay Aqaba, responded to this review, August 18, 2013
It was a pleasure reading your review . It is always rewarding to see that out attention to details is recognized and it gives us the confirmation that this is appreciated by our customers. We hope you will have an opportunity to stay with us again in the near future.
Management response from
Dima Jaradat, PR & Communications Manager
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Stockholm, Sweden
Level Contributor
100 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed August 11, 2013 via mobile

The service during our stay was always very professional, warm and friendly. Still, the hotel in my opinion doesn't live up to a five star standard for many reasons:

It is a huge family resort with an impersonal feeling to it. Yes we visited during peak season. You should any way in an exclusive hotel be able to find a quiet corner. The very large pool area was crammed. One smaller pool is for adults only, but the pool guard had trouble keeping loud families away, who ignored the sign.

The worst experience was breakfast. Imagine the combination of hungry swarming grasshoppers and screaming babies in a bright lit bare hall and you get the picture. Eating outside made the meal endurable. The buffet is extensive, including pancakes, waffles and an omelet station.

We were on half board but the evening buffet was a similar experience so we paid extra to eat in the Italian restaurant. Great food but very expensive.

The hotel is otherwise already quite worn down. The furniture and sun beds have seen their best days and tiles are missing in the pool etc.

0ur room was in a better shape (we stayed in a superior) and the amenities in the bathroom very nice.

Another example why I consider this as only a charter resort is the invitation we got one evening: "come to a party at our hotel's night club, the entrance is free but you must buy drinks for 20 JD/€". Wow, how generous of you.

The gym is small, in quite a shabby space, and poorly equipped. Two treadmills, one was broken.
But - the hotel has a gorgeous spa.

The top top manager happened to come by when we checked out so I grabbed the moment. I praised the service but told him my thoughts about the standard, why I as a guest believe it is below a five star level (that you pay a lot for). Instead of being interested of my feed back he told me I was wrong. I expected at least an interest in my concerns... The excuse that it is high season, that you cannot expect more, is of course irrelevant since you pay the highest rates then, not the other way around.

Anyway, if you are a family that don't mind roaming children everywhere I guess this hotel is ok. I truly admire the staff that I saw put up with sometimes horribly rude behavior from the guests. A bit sad actually.

  • Stayed July 2013
    • Value
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Helpful?
1 Thank ETWTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Djaradat, Public Relations Manager at Movenpick Resort & Spa Tala Bay Aqaba, responded to this review, August 14, 2013
We do appreciate that you have taken the time to write a review about your recent experience at our resort. We have taken note of your constructive comments and we will address it with great care. We hope we will have an opportunity to welcome you back again soon.
Management response from
Dima Jaradat, PR & Communications Manager
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Amman, Jordan
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 4, 2013

I Spent 3 days at this resort, rooms are nice and calming, the outside area of the hotel from pools to gardens to the beach are great with so many areas that you can choose from and enjoy your stay. Food quality is average specially for the breakfast. Service in general at the hotel could be better. The interesting thing is that you can access the beach of tala bay from the hotel beach and they have a couple of restaurant there and a walking area where one can enjoy. overall stay was good and for sure would go there again.

  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
1 Thank Ghaith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Djaradat, Public Relations Manager at Movenpick Resort & Spa Tala Bay Aqaba, responded to this review, August 5, 2013
It was a pleasure reading your review . It is always rewarding to see that out attention to details is recognized and it gives us the confirmation that this is appreciated by our customers. We hope you will have an opportunity to stay with us again in the near future.
Management response from
Dima Jaradat, PR & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 2, 2013 via mobile

Stayed with my family over an extended weekend. Rooms were specious and very well kept. Loved the many swimming pools, specially the adult only pool. Tala Bay area is very beautiful with many options to walk on the beach at night.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mkhaiy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Djaradat, Public Relations Manager at Movenpick Resort & Spa Tala Bay Aqaba, responded to this review, August 5, 2013
Thank you very much for your kind review of our resort. It is a pleasure reading your positive feedback and we are happy that you have enjoyed your stay. We are looking forward welcoming you back in the near future.
Management response from
Dima Jaradat, PR & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 31, 2013

Stayed for 2 nights with family and we thoroughly enjoyed everything about this hotel.
Comfortable, clean, spacious, fabulous pools and so close to the beach they merged!

We were particularly impressed with the pools and their layout providing something for everyone with lots of quiet, secluded areas with privacy.
A plethora of activities were available if you didn't want to soak up the sun on a lounger...scuba diving, jet skiing, desert quad bike safari, volley ball, badminton etc the list is long...and Alex as previously mentioned is invaluable in getting a game or two going.

Food and drinks were good, particularly the complimentary melon cocktail sent to me, poolside by the food/entertainment manager...Thank you!
However, if I were to make one criticism it would be that the main hotel dining area is a little like a 'canteen' which detracts from the wonderful ambience elsewhere and this coupled with the limited choices of restaurants within the hotel could be improved/enhanced.

We ate in the Italian restaurant which was excellent if a little over priced (e.g. £6 for a bottle of Pellegrino sparkling water)

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TripperEmma67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Djaradat, Public Relations Manager at Movenpick Resort & Spa Tala Bay Aqaba, responded to this review, August 3, 2013
It was a pleasure reading your positive review and we are pleased that you enjoyed your stay with us. It is always rewarding to see that out attention to details is recognized and it gives us the confirmation that this is appreciated by our customers. We hope you will have an opportunity to stay with us again in the near future.
Management response from
Dima Jaradat, PR & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 31, 2013

I stayed 1 night at the Moevenpick in June 2013. My stay was my final night of 5 in Jordan and followed 24 hours in the desert.

I arrived early and was delighted to be given a room and also upgraded to a junior suite. The hotel is great quality and well organised. The room very comfortable.

An area for improvement would be to show the menus available in the beach restaurant and from the beach attended service. I felt an opportunity was being missed.

Breakfast was fab but service a little lacking for this quality of hotel.

Aqaba itself was ruined by the number of container vessels in the bay. It simply detracted from the feeling of being somewhere special.

  • Stayed May 2013, traveled solo
    • Value
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Helpful?
Thank berkeley1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Djaradat, Public Relations Manager at Movenpick Resort & Spa Tala Bay Aqaba, responded to this review, August 3, 2013
It is a pleasure reading such a positive review of our resort and thank you very much for your compliments. We have taken note of your constructive comment and we will address it with great care. We hope we will have an opportunity to welcome you back again soon.
Management response from
Dima Jaradat, PR& Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2013 via mobile

They spend every dollar we paid to our lactury ... The pool is amazingly clear!! It's location is very close to the sea...
And what makes the stay perfect is the entertainment guy Alex who has always something to give. .

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeryes J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Djaradat, Public Relations Manager at Movenpick Resort & Spa Tala Bay Aqaba, responded to this review, July 24, 2013
Thank you very much for your kind review of our resort. It is a pleasure reading positive feedback like this and it gives us the confirmation that our efforts are bearing fruits. We hope you will have an opportunity to stay with us again in the near future.
Management response from
Dima Jaradat, PR &Communications’ Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Resort & Spa Tala Bay Aqaba

Property: Movenpick Resort & Spa Tala Bay Aqaba
Address: South Beach Road | Tala Bay Area - Aqaba, Aqaba 77110, Jordan
Phone Number:
Location: Jordan > Al Aqabah Governorate > Aqaba
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Aqaba
#2 Romantic Hotel in Aqaba
#3 Family Hotel in Aqaba
#3 Business Hotel in Aqaba
#3 Spa Hotel in Aqaba
#3 On the Beach Hotel in Aqaba
#3 Luxury Hotel in Aqaba
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Movenpick Resort & Spa Tala Bay Aqaba 5*
Number of rooms: 306
Official Description (provided by the hotel):
The southern shores of the Red Sea are an idyllic destination blessed with year round sunshine. The Mövenpick Resort & Spa Tala Bay Aqaba is a striking property nestled on the bay’s warm, palm-fringed shores and yet just 15 minutes from the city centre of Aqaba and only 25 minutes from King Hussein International Airport. ... more   less 
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Also Known As:
Moevenpick Resort & Spa Tala Bay Aqaba Hotel Aqaba
Moevenpick Resort And Spa Tala Bay Aqaba

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