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“it's the number one in aqaba...”

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Grand Swiss-Belresort Tala Bay, Aqaba
Ranked #8 of 40 Hotels in Aqaba
Reviewed August 22, 2013

i was very amazed by everything i'v seen their start from the service to the room and the amazing swimming pools, from the start i had my room in short time even that i arrive early receptionist were helpful and nice and the room they give had a very nice view to the garden, pools and sea it was in the third floor and you know what about the internet....it was free and it was really fast ,when i went to the pool all the staff their were really smiley and so friendly and they will give a realy nice options for drinks and food and will come to ask me how's everything from time to time even that it was busy, next day in the breakfast i didn't wanna go out from their i realy enjoyed it it was realy like the reception told me a super breakfast, shortly it was a realy amazing stay i love it in all the meanings of enjoying time, maybe the best vacation i ever had....too bad i dont remember all the names but thanks to everyone from the lovely nice staff

Room Tip: if you are a view type person, then request the third floor room it's a bit far but got the best...
  • Stayed: July 2013, traveled as a couple
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1  Thank Hassan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded September 1, 2013

Dear Valued Guest,

First I would like to thank you very much for staying with us and for sharing the feedback about your previous stay.

We are glad to hear that you enjoyed your stay at our Resort and you were satisfied with our products and services.

We hope to host you once more at the Radisson Blu Tala Bay Resort Aqaba in the near future.

Best Regards,

Alaa Awad
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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567 - 573 of 1,726 reviews

Reviewed August 21, 2013

I stayed for 3 nights at this Hotel during Aug 2013, and was average. I was expecting high standard.
In general staff are friendly and helpful.
WiFi was weak so kept using my 3G service, rooms were average. Had to ask for cleaning the room and still things were not as expected so had to look for the housekeeping to change the towels as well as the bed sheets....
The check-in area is poor and not organized.
Food was average.
The hotel might have given special rates for some group of people that are below middle class, so it was nightmare going to breakfast was too crowed and once you enter you lose appetite, also you expect women going into the pool with their clothes, even guys with their t-shirts on. Even witnessed mom changing the pampers for her son on side of the pool and when complained nothing happened!!!
Definitely, not staying there again...

  • Stayed: August 2013, traveled with family
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Thank Kamel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded September 1, 2013

Dear Valued Guest,

On behalf of the entire team at the Radisson Blu Tala Bay Resort Aqaba, we would like to extend our sincerest apology for any inconvenience,

Our entire team will be working on your comments and we look forward for your next visit.

Kind Regards,


Alaa Awad
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

As we arrived in Aqaba for a quick scuba diving trip, we were surprised to find all hotels fully occupied. So we called the Radisson Tala Bay and asked them to help us. The reservation staff managed to reserve two suites for us. As we walked in teh lobby, we also found long lines at the check-in and thought it will take forever. However, Bayan, he lovely young lady behind the corner counter, came to us and asked us to have a seat and asked the waiter to bring us a welcome drink. She then took our info and ID then came back to us within a few minutes with the room access cards along with the consiege who escorted us to the rooms and gave us a brief about the activities on the way. The suites were great, spacy, clean and had a seaview. During the stay, we went to the lobby on different occasions to request restuarant reservation, late check-out. etc. and everytime we just walked to Bayan who we felt as if she was our designated Radisson person just there to help us with whatever we need, and everytime she assisted us with a great smile and attitude. We writting this review to record a great experience and as an appreciation to a staff person who really does whatever it takes to ensure that the customers are happy. Thank you Bayan.

S. Tuffaha

  • Stayed: August 2013, traveled with friends
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1  Thank Sam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded August 20, 2013

Dear Valued Guest,

Thank you for sharing your experience. We are delighted to hear that you have enjoyed your time and that your stay was pleasant. Your kind words are much appreciated, in particular the ones about our employees and our service; we will make sure to pass on your praise and comments to the related teams.

Thank you again, and we look forward to welcoming you back in the near future.

Yours sincerely,

Alaa Awad
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

We had a lovely stay. All the staff were very friendly and helpful. We were travelling with four children who loved the hotel. There is a good choice of places to eat. The buffet breakfast was delicious with a large range of food. We extended our stay to 8 days because we were so comfortable here. The beach was clean. We tried out all the different swimming pools and all were good. The bedrooms we had were clean and spacious. The children were very sad to leave. We stayed in 5 other hotels in jordan on this trip and this was the children's favourite.

  • Stayed: August 2013
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1  Thank masc19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded August 20, 2013

Dear Valued Guest,

Thank you for sharing your experience. We are delighted to hear that you have enjoyed your time and that your stay was pleasant. Your kind words are much appreciated, in particular the ones about our employees and our service;

Thank you again, and we look forward to welcoming you back in the near future.

Yours sincerely,

Alaa Awad
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

The hotel's staff is very friendly and helpful! Special thanks to Russian-speaking girl Natalia, she is so attentive and kind, solving all our issues in a moment! Best wishes and heartfelt thanks to her and her collegues.

  • Stayed: August 2013, traveled with family
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Thank YanSax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded August 14, 2013

Dear Valued Guest,

We really appreciate you are taking the time to give us your feedback about our products & services, we are happy to receive such a positive comments and this will motivate us to continue in delivering a true Radisson Blu hospitality.

We hope to host you again in Aqaba soon and best regards from the entire team.

Alaa Awad
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013

As I live in Amman which is in the Jordan as well, I and my friends visit Radisson Blu on a regular basis, I just love this hotel, I believe its More that 10 times so far, the rooms are always clean, the beds are extremely comfortable, Drinks in the fridge are free, I mean for me even such small details counts!

The pools are really nice, I usually use the adults pool - although its clean but a bit "greener" than its blue - but I go there when I need to relax, the beach and the sand is nice as well.
Breakfast is just amazing, a big variety of food, live stations and desserts.

A very special thanks to Ms. Bayan! she is a wonderful person, and she is one of the reasons we keep coming, she is very kind and helpful, I just feel like home when I come.

But I also visited many hotels around the world, I would say treating the "repeated customers" in Europe and other countries is much better, they always have something extra for you, as you are coming again and again, a simple touch would make us feel special. or even a simple upgrade, a hotel in italy we visit in a regular basis always keep giving us upgrades without even asking for it, now I can never go to another one, Its like deceiving! lol

  • Stayed: May 2013, traveled with friends
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2  Thank Ahmad-AbuKalam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded August 20, 2013

Dear Valued Guest,

First I would like to thank you very much for staying with us and for sharing the feedback about your previous stay.

We are glad to hear that you enjoyed your stay at our Resort and you were satisfied with our products and services.

We hope to host you once more at the Radisson Blu Tala Bay Resort Aqaba in the near future.

Best Regards,

Alaa Awad
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

the best hotel in aqaba, i have been there last month everything is special about this hotel starting from the reception team to the room service , will be treated like a king , no doubts i stay there every time i visit aqaba

  • Stayed: July 2013, traveled with family
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1  Thank ayah f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded August 8, 2013

Dear Valued Guest,

We much appreciate that you have taken the time to write a review about your recent experience at our resort and we are very happy to receive such a positive feedback.

Our team and I are very pleased that you have enjoyed it. We hope we will have an opportunity to welcome you back to our Resort at any time in the future.

With kind regards,

Alaa Awad
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Swiss-Belresort Tala Bay, Aqaba

Address: South Beach Road, Aqaba 77110, Jordan (Formerly Radisson Blu Tala Bay Resort, Aqaba)
Phone Number:
Location: Jordan > Al Aqabah Governorate > Aqaba
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Aqaba
#5 Business Hotel in Aqaba
#6 Luxury Hotel in Aqaba
#7 Family Hotel in Aqaba
#7 Romantic Hotel in Aqaba
Price Range: $102 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Swiss-Belresort Tala Bay, Aqaba 5*
Number of rooms: 336
Official Description (provided by the hotel):
Ideally located in the new and high luxury developed resort destination of Tala Bay, only 20 kilometres south of King Hussein International Airport (Aqaba) and 15 kilometres south of the city of Aqaba, stretching along the coast of Aqaba Gulf, Grand Swiss-Belresort Tala Bay Aqaba is the cornerstone of the most famous Bay. The hotel offers breathtaking views of the warm Red Sea and the golden mountains, with an impressive collection of alluring restaurants and bars, magnificent beachfront and modern stylish rooms as well as numerous leisure facilities. ... more   less 
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Also Known As:
Radisson Blu Tala Bay Resort, Aqaba Hotel Aqaba

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