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“The best hotel in Aqaba”

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Grand Swiss-Belresort Tala Bay, Aqaba
Ranked #10 of 41 Hotels in Aqaba
Reviewed October 21, 2012

I've tried several hotels in Aqaba and for sure Radisson is one of the best service, staff, food and everything is great this is the second time for me to spend my summer vacation in this hotel and they showed a great value. And I would like to special thank the girl at the reception bayan for her wonderful service and kindness.
Definitely I will head to this hotel next year and I recommend everyone to visit it

  • Stayed: October 2012
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2  Thank fadi2v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded October 23, 2012

Dear Valued Guest,

First I would like to thank you very much for staying with us and for sharing the feedback about your previous.
We are glad to hear that you enjoyed your stay at our Resort and you were satisfied with our products and services.
We hope to host you once more at the Radisson Blu Tala Bay Resort Aqaba in the near future.

Best Regards,

Alaa Awad
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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736 - 742 of 1,798 reviews

Reviewed October 19, 2012

Food and drink way over priced, local beer 6 jod, evening meal 19 jod for buffet plus drinks on top so average evening meal was costing 60 jod per night, because you are not told you have to pay a service charge plus tax on top of this and that all adds up, buffet of very poor quality unless you like salads, no drinks or food to be taken into the hotel from outside as you are searched when going in. Cleanliness of room not that good, the shower had not been cleaned properly for ages, black mildew and orange staining on lower half of shower tiles and glass, furniture in room very poor, balcony not cleaned in ten days, but round the hotel that was kept spotless.

  • Stayed: October 2012, traveled as a couple
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Thank timetraveller9357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded October 20, 2012

Dear Valued Guest;

We appreciate you taking the time to complete a survey regarding your recent stay with us.
On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at our Resort.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Sincerely,

Alaa Awad
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012

We went to Jordan for a week, a organised trip. The last 2 days we were staying in the radisson. If we compare the radisson with the other 4 hotels that we stayed in that week, radisson is surely the best one of all! The staff is very friendly, the rooms are really 5* and the food is super! The pools are fantastic, with the view. Even on our last day we could stay 5 hours longer in our room before we had to catch our flight home. Normally check out is at noon, we could stay without any problem untill 5. Thank you radisson for the perfect ending of our holiday!!

  • Stayed: October 2012, traveled as a couple
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1  Thank Eveline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded October 20, 2012

Dear Valued Guest,

First I would like to thank you very much for staying with us and for sharing the feedback about your previous.
We are glad to hear that you enjoyed your stay at our Resort and you were satisfied with our products and services.
We hope to host you once more at the Radisson Blu Tala Bay Resort Aqaba in the near future.

Best Regards,

Alaa Awad
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012 via mobile

One of the best hotels to relax and to Swim, location is around 15 minutes by car from Aqaba city center, room is clean and big with perfect sea view, breakfast is amazing and have a lot of items, and last, staff are polite and so collobrative.

The only issue that i noticed with this hotel that the check in process is very slow because only one staff at reception in the Shift.

  • Stayed: September 2012
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Thank Ahmed J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded October 13, 2012

Dear Valued Guest;

We appreciate you taking the time to complete a survey regarding your recent stay with us.
On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at our Resort.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Sincerely,

Alaa Awad
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

I honestly do not understand what people complain about. The hotel is in an excellent location and it is really spotless. I was looking for some dust, dirt, something but found nothing.

We arrived at 2.30pm and our room was almost ready. They brought in fresh bathrobes and refreshed the mini bar as soon as we took possession of the room. A/C is very silent and works perfectly well.

The staff is very friendly and they do their best to make you happy and make you feel at home. Food is very good, buffet breakfast is massive, you could spend the entire morning just eating there and then roll to the beach on a full stomach.

We made a phone call from the hotel and we weren't charged. You can use PCs and do print outs at the business center for free. You can ask for a late checkout (2pm) and it is for free. There is a free wi-fi in the room that you can use for as many days as you want.

The infinite pool is right on the beach. A lot of Clorox in the water but at least it was clean. 1 of the swimming pools was closed but that did not bother us, plenty of other places where to swim.

The evening show (live arabic music as well as bellydancing) was very nice and entertaining.

The beach is big and clean. I would definitely go back to the Radisson if in Aqaba.

  • Stayed: October 2012, traveled as a couple
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2  Thank barby_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded October 13, 2012

Dear Valued Guest,

First I would like to thank you very much for staying with us and for sharing the feedback about your previous.
We are glad to hear that you enjoyed your stay at our Resort and you were satisfied with our products and services.
We hope to host you once more at the Radisson Blu Tala Bay Resort Aqaba in the near future.

Best Regards,

Alaa Awad
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2012

stayed here for 2 nights in October and wish i had booked a few more days.. nice staff, very clean resort, great rooms, wonderful breakfast and restaurants offer great food and reasonably priced. family pools offered for children and other pools for adults.
free shuttle offered to the town and well as to the airport.
would love to stay here again

  • Stayed: October 2012, traveled with friends
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3  Thank ghalston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded October 9, 2012

Dear Mr. Ghalston

Thank you very much for staying with us and for posting review about your previous stay, we are glad to hear that you enjoyed your time with us and we hope that will repeat your visit in the near future.

Best regards,

Alaa Awad
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2012

It was the third visit to Radisson Blu this year for my daughter and I, and as before we were warmly welcomed upon arrival, this time with the full family.

The hotel has everything you want for a family vacation, beach, pools, friendly staff and beautiful space. The breakfast is on until 1030 so just rest your morning in bed, or take a swim before breakfast. To keep us interrested, there is a need to improve some issues that seem to be more of a management issue than to be blamed on staff. The smell in the bathrooms experienced on the last visit was also the case in two of three rooms we had. One bathroom didnot always have water. And the keys for the rooms repeatedly did not work. Finally we found out that the batteries in the lock on the door needed to be changes. We were also not pleased to learn that the main pool was closed, due to maintenance, the second was only for adults, and we were told to use only the last small pools for us and the kids. With so few guests we do not see that it needed to be so important to have the second largest pool closed for kids, when the large pool was closed for the three days we were there.

It is a great place, but management beed to kee up the maintenance of the hotel. We can warmely recommend Heatvawe, the restaurant bye the sea as a change to the main restaurant. Excellent Thai and Asian food and friendly staff.

Room Tip: Ann rooms seem nice, discuss your needs with the reception. they will help ypu chose a room that sui...
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  • Stayed: October 2012, traveled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gudrun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaa A, Manager at Grand Swiss-Belresort Tala Bay, Aqaba, responded to this reviewResponded October 6, 2012

Dear Mrs. Gudrun,

We highly appreciate your feedback and updating us about your experiance for the third time.

On behalf of the entire team we apologize for any inconveniance.

We appreciate your feedback and will use it to fine tune our services & operation in the hope that upon your next visit, we can exceed your expectations.

Sincerely,

Alaa Awad
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Swiss-Belresort Tala Bay, Aqaba

Address: South Beach Road, Aqaba 77110, Jordan (Formerly Radisson Blu Tala Bay Resort, Aqaba)
Phone Number:
Location: Jordan > Al Aqabah Governorate > Aqaba
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Aqaba
#5 Business Hotel in Aqaba
#6 Luxury Hotel in Aqaba
#6 Family Hotel in Aqaba
#7 Romantic Hotel in Aqaba
Price Range: $96 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Swiss-Belresort Tala Bay, Aqaba 5*
Number of rooms: 336
Official Description (provided by the hotel):
Ideally located in the new and high luxury developed resort destination of Tala Bay, only 20 kilometres south of King Hussein International Airport (Aqaba) and 15 kilometres south of the city of Aqaba, stretching along the coast of Aqaba Gulf, Grand Swiss-Belresort Tala Bay Aqaba is the cornerstone of the most famous Bay. The hotel offers breathtaking views of the warm Red Sea and the golden mountains, with an impressive collection of alluring restaurants and bars, magnificent beachfront and modern stylish rooms as well as numerous leisure facilities. ... more   less 
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Also Known As:
Radisson Blu Tala Bay Resort, Aqaba Hotel Aqaba

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