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Extended Stay America - Buffalo - Amherst
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Reviews (102)
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98 - 102 of 102 reviews
Reviewed November 19, 2012

We stayed two nights on a recent shopping trip. We found our room to be very clean and spacious and liked the fact that there was a full size fridge. There was also a cook top and micro wave that we did not use. Flat Screen TV with a good assortment of chanels. Front desk people were very nice but no housekeeping when you are only staying a couple days. Only other thing that was puzzleing is the queen size bed...a king would have been much better...Overall good value for a two star and great location just off Niagara Falls Blvd at the 290...

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Joedad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Buffalo - Amherst, responded to this reviewResponded November 26, 2012

Thank you for taking the time to post your feedback. Our entire staff is glad to hear that you enjoyed your stay. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2012

My wife and I called the reception about three or four times but there was no answer.
If there was real emergency, then good luck to you.
If it is one person multitasking by doing other jobs; then management could do with a headset or hands-free phones for the duty staff.
Wide corridors on our floor which is nice but some areas were smelling of cigarette smoke.
Not a bad place to stay but will not be heading back in a hurry especially for room rate on Saturday.
Also it is one access card per room.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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1  Thank lightzoom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Buffalo - Amherst, responded to this reviewResponded November 19, 2012

Thank you for taking the time to submit your comment. We appreciate the feedback and will look for ways to improve our service to better satisfy your needs. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2015
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  • Stayed: August 2015, traveled with family
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013
Google Translation

  • Stayed: August 2013, traveled with friends
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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