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“Business stay”

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Residence Inn Buffalo Amherst
Ranked #10 of 17 Hotels in Amherst
Reviewed October 22, 2013

I was in this hotel for two weeks, opening a big box store in the area, right down the street! It was the bests stay I ever had while traveling on the road!! Professional, clean, quiet, clean, just like home feel! Beautiful area, close to shopping, restAurants, and above all quiet!!!
The room was always clean, comfy bed, the units are like town homes, separate from the main lobby, upstairs unit I had, stairs to get your luggage up the stairs was tricky, but was offered help by one of the workers, I managed pretty well:) full fridge, stove, living area space, nice tv, and shower and bath where clean and pretty well equipped, hair dryer, plenty of towels, and soaps! The hotel staff very professional, and left notes in my room with a lovely gift sack for being a gold member:) would so stay here again!!!

Room Tip: If you cAnt handle stairs, get a ground level unit.
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  • Stayed: September 2013, traveled on business
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Thank Soapster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 - 158 of 272 reviews

Reviewed October 13, 2013

We stayed here for a Bills game and it was awesome. The room was clean, breakfast was great, and the staff was extremely nice. The housekeeping was great. We will totally stay here again. We recommend this hotel for anyone who stays in Buffalo!

Room Tip: Get A Penthouse, they're big and really nice
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  • Stayed: October 2013, traveled with friends
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Thank BrandonM4601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

This is the older style RI with the lofts and townhouse feel. Some may not like the outdoor entrances, especially ground floor units with windows next to bedding. But in defense of this Residence Inn, we never felt any safety issues. Located in a nice suburban neighborhood. Units are updated and large. Stainless steel appliances, great new LG TVs. Great shower head. Evening reception excellent considering the price--FREE. Taco night can't go wrong. Breakfast also excellent with several hot food items. Check in a breeze with very pleasant staff. Will return.

  • Stayed: September 2013, traveled with family
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1  Thank salo41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

My wife and I stayed in a queen suite with our 3 small dogs. The room was smelly and, to my dismay, the bedsheets looked dirty. We stayed at this hotel a few times in the past and did not encounter any major problems (except for the rooms being noisy - we could hear people above us). The grounds were not well maintained - there were cigarette butts all over the grass. The pet fee was expensive ($75). The bed was too soft. Since we paid $275 for a one night stay, we do not think it is acceptable to have a dirty room and poorly maintained grounds.

On a more positive note, the suite was spacious and the kitchenette was very clean. The front desk personnel were polite and helpful. The breakfast was also very good with a wide variety of cold and hot items.

  • Stayed: September 2013, traveled with family
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Thank Harvey79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

We just returned from a two night stay. We had a second floor suite which slept a family of 5 (including 3 teens) comfortably. Pros: nice location very close to University of Buffalo, shopping, restaurants. Very spacious, loved having 2 bathrooms and 2 televisions. As with the other reviewers, it was quiet and reasonably clean. The lobby has been updated since we last visited and the dining area expanded. Breakfast was included and acceptable. Cons: the room seemed a bit tired, bathroom door did not close properly, the tub drain was slow, and the linens were very worn. I also did not like having to walk outside to access the lobby and the dining area - especially since it was pouring. Some may also have trouble accessing the second floor especially with heavy luggage as there as no elevators.

  • Stayed: September 2013, traveled with family
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Thank lmphilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

Stayed here for a month as was dispatched to Buffalo for work. This is a great property with a very helpful staff.

Pros:
1. Very clean hotel. Both the rooms and the reception area are well maintained.
2. Both breakfast and a light dinner are served (dinner is weeknights only). The dinner was definitely a nice touch and it even included free wine and beer.
3. The staff was very helpful in every matter and they even have a shuttle to drive you around the Buffalo area in case you don't have a car (though I would recommend a car).

Cons:
1. The wi-fi signal was regularly weak in my room. Not sure if this was because my room was farthest from the reception, but there's some scope for improvement in this respect.
2. Not a big deal but housekeeping messed up by providing me with 2 conditioners instead of a shampoo and a conditioner. Again, not the biggest issue but something that can be looked into.

Otherwise, this is a great choice for anyone in Buffalo for either work or vacation.

  • Stayed: August 2013, traveled on business
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Thank tktp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

This hotel has penthouse suites/2 bedroom suites with a loft. Convenient when you travel with kids. The staff (we checked in with James) was super nice, we got an upgrade because of our Marriot Reward Membership. The property was quiet and clean, breakfast was good. Great family hotel for trip to Niagara Falls.

  • Stayed: September 2013, traveled with family
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Thank IHMOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Buffalo Amherst

Address: 100 Maple Rd, Amherst, NY 14221-2922
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Amherst
Price Range: $129 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Buffalo Amherst 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Residence Inn Buffalo Amherst Hotel Amherst
Residence Inn Amherst
Buffalo Residence Inn
Amherst Residence Inn

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