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“First-Rate”

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Residence Inn Buffalo Amherst
Ranked #10 of 16 Hotels in Amherst
Certificate of Excellence
ny
Level Contributor
109 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
“First-Rate”
Reviewed January 26, 2013

The place looks more like an apartment complex than a hotel; entrances to the rooms is from the outside. The front-desk staff members were uniformly friendly and professional, the room was updated and clean, and the breakfast was above average -- what's not to like?

  • Stayed December 2012, traveled solo
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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246 reviews from our community

Traveler rating
    76
    102
    44
    13
    11
See reviews for
113
48
9
41
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
New Jersey
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 22, 2013

We were very impressed with our stay at the Residence Inn! We stayed here on a last minute trip up to Niagara Falls, and the price and quality were both great. Our one room suite was great - the full kitchen would have been great for an extended stay, and the bed was comfortable. The room was clean, as were all the dishes in the fully stocked kitchen. We were pleasantly surprised by the fireplace in the room!

The front desk clerk was extremely friendly and very helpful. He gave us a full rundown of all the services and amenities at the hotel, and gave us a map to help us find our room. I highly recommend this Residence Inn property!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 29, 2012

We returned to stay here for Christmas from 12/22/12 to 12/27/12. We had previously stayed here for Christamas in 2009. The rooms have been updated and are very nice and clean. We had the 2 bedroom loft which worked out great for four people. They allowed us to bring our small dog for 75.00 which we thought was fair. It's a great choice because of the kitchen, fireplace and two bathrooms. The employees are professional and friendly and anytime we needed anything they responded quickly. We would definetly stay here again.

Room Tip: Ask for upper level and off of Maple Road.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donna44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atl
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 20, 2012

Had to book at this location in late November 2012. We were very surprised and happy to see that this Residence Inn had upgraded the rooms, including new furniture, new curtains, new kitchens. Overall, this is a better location for us to visit family and we glad they did this work.
We will be returning to this location in the future.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rubydew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 11, 2012

I booked this room for a stay for a week for work. I was traveling with a colleague, and in an effort to save some money, the 2 bedroom penthouse suite seemed like it was a good option. I found out that it was actually a 0 bedroom suite. 1 "bedroom" was a loft that sat above the living room, with a bathroom up there. The second "bedroom" was actually the dining area that had a bed that came out of the wall. with a bedroom to the side of that.

The appliances were nice, but there were no pots, pans, or baking sheets to use the stove with. Also the staff did not replenish the coffee or other supplies until I had to ask one night. I also found someone elses sock hanging from the shower bar when I arrived. Also as some other reviewers have mentioned, the second floor entrance was not convenient with all the papers and other work items I need to review throughout the week.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bmckim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 11, 2012

Great hotel, centrally located. The rooms were clean and the service was outstanding, we stayed in the loft and enjoyed a nice fire while the kids were upstairs watching a movie. James at the front desk couldn't have been more helpful! Our requests were met promptly and with a smile.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackieWaterloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
115 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 2, 2012

Came for a family celebration this weekend and as all family stayed here, it was great fun to have all around. The breakfast buffet had something for everybody, but because the hotel was full it was a madhouse, but fun none the less. If I came to this area again, I would stay here for sure, with lovely suites and friendly staff What could be better!!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cbc1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Buffalo Amherst

Property: Residence Inn Buffalo Amherst
Address: 100 Maple Rd, Amherst, NY 14221-2922
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Buffalo Amherst 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Residence Inn Buffalo Amherst Hotel Amherst
Residence Inn Amherst
Buffalo Residence Inn
Amherst Residence Inn

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