There are a number of hotels in this (rather sad) neighborhood, some obviously in better condition than others. I feel lucky I grabbed this one. The rooms are sufficiently upgraded that I felt comfortable, for example. And I'm not someone who usually gives a priority to such things, but at least for me, I felt that the (check-in and bar) staff genuinely cared about ensuring I have a pleasant stay--and that's a welcome change from the usual anonymous feeling I get when I travel. Example: I arrived, they casually asked about my flight, and I told them about a delay caused by missing paperwork. They gave me a card for a free drink at the bar! Exhausted, when I got up to my room, the toilet was bubbling and running noisily--when I return back to the front desk, they were incredibly apologetic and immediately put me in a nice(r) room. They also then offered me another cookie, something I declined for the sake of my figure.
In short: small touches make a difference, and on this Friday night I felt very lucky that they have good people working here.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more less
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- Also Known As:
- Hotel Indigo Amherst
- Amherst Hotel Indigo