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“DoubleTree stay”

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DoubleTree by Hilton Hotel Buffalo - Amherst
Ranked #3 of 17 Hotels in Amherst
Certificate of Excellence
Reviewed April 14, 2014

I stayed at the DoubleTree up in Amherst, Buffalo, NY, and enjoyed the room amenities they had to offer. It's location is close to a wealth of food chain restaurants, retail stores and entertainment shows; and what's best about these nearby locations, is that they are within a 5 mile radius, where the Hotel will offer shuttle services around the clock (and even to and from Buffalo Niagara International airport). I highly recommend this Hotel to anyone staying up in the Amherst area.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMolendaInnKeeper, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this reviewResponded April 23, 2014

Hi William B,

Thank you for taking the time to submit your review. I was pleased to read you enjoyed your stay with us and appreciated you mentioning our central location and all of the amenities we have to offer. Your recommendation means a lot and I am glad you chose to share it with the millions of people who read our reviews.

Thanks again,

Tom Molenda
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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685 - 691 of 995 reviews

Reviewed April 14, 2014

We were in a crisis situation, and everyone from the shuttle bus driver, front desk and restaurant staff were totally amazing. The nicest group of people you would ever want to deal with. This hotel is truly a wonderful stay!!

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Erin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMolendaInnKeeper, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this reviewResponded April 23, 2014

Hi Erin M,

How could a Hotel General Manager not like the title of this review. I sincerely hope what ever crisis you were in has been resolved and I am glad we were here to help. Thank you for sharing, we appreciate your kind words.

Sincerely,

Tom Molenda
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

Best hotel we have stayed at over the border, clean, staff was amazing checking in. We were looking for a place to have dinner but didn't want to drive. Alas we were told we could have a shuttle driver to a long list of restaurants. Falafel bar rocked. Got up in the morning and scooted downstairs to get coffee and staff provided a large cup for complimentary Starbucks coffee and tea to take back to the room. We have been on many shopping trips to buffalo, but this hotel will now be our first choice. Thanks for the great staff Krystal, Sam and Mallory. We will be back

Stayed: April 2014, traveled with friends
Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014

Colleen and Krystal were very nice and courteous at the breakfast bar. We were in a hurry and they were very fast and did everything with a big smile. Room was big and had a fridge and microwave. Usually stay at marriott nearby.

Stayed: April 2014, traveled on business
Thank Greg T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014 via mobile

Great location for our event at UB with great service and nice pool/whirlpool area. However bathrooms are small and the beds are quite worn. Had a very hard time sleeping because I felt as though I was sleeping on hills. I question how old the mattresses are and the last time they were flipped. A tad disappointed breakfast isn't included but it's a Hilton/Doubletree so I don't expect it would be.

I wouldn't NOT recommend this hotel to others but I think I'll try elsewhere next time.

Stayed: April 2014
Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

Two adults and one student were placed in a room next door to the registration desk and bar. A ladies' hockey team was staying overnight, and we were awakened at 5 AM as they were getting up for the day, and this was after being kept awake until 12:30AM due to the bar being outside the room. The room was small, and there was one towel and 2 washcloths that we discovered when we began to shower the following morning.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Cheryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2014

After researching hotels in the Buffalo Airport area, we booked into the DoubleTree Amherst this past March as the Hilton name, to us, is synonymous with quality. We were not disappointed. The hotel is clean and bright and the beds fresh and inviting. We appreciated the non-carpetted floors of our lovely room. We were greeted by friendly, efficient and courteous staff and Joe, Samantha and Eddie were invaluable in helping us with everything from directing us to the nearest shopping mall, printing our boarding passes and in answering our many queries and more. We won't hesitate in staying here in the future.

  • Stayed: March 2014, traveled with friends
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1  Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Address: 10 Flint Rd, Amherst, NY 14226-1047 (Formerly Hotel Indigo Buffalo Amherst)
Phone Number:
Location: United States > New York > Amherst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Amherst
#4 Family Hotel in Amherst
Price Range: $113 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 
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Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo

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