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“Warm reception”

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DoubleTree by Hilton Hotel Buffalo - Amherst
Ranked #3 of 17 Hotels in Amherst
Certificate of Excellence
Reviewed November 3, 2013

Cookies, smile and helpful staff. Room was clean and comfortable. Location is great and easy access to highway. Dog friendly although there is an additional $50 charge. Hotel has bar and limited breakfast service. Overall nice place to stay

  • Stayed: October 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Folkert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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713 - 719 of 959 reviews

Reviewed October 30, 2013

Hotel staff and housekeeping were so nice especially helping me to locate a camera that I lost in one of the rooms. We have stayed at this hotel many times and have always found it to be friendly and comfortable!

  • Stayed: October 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Carolyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

If the bartender in the Double Tree lobby is named Stephanie, do yourself a favor and immediately exit the hotel. She supplies the worst customer service you will ever get. She spends more time flirting with bar patrons that paying attention to your order. Go over to Santora's Pizza Bar & Grill for a much better food & drink experience..

  • Stayed: October 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Matthew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

I really enjoyed this hotel! The rooms are decorated very nicely. Beds are comfortable with high quality bedding & pillows. Hotel is quiet. The rooms & hallways are clean. Staff is very friendly, including all the housekeepers. Location is good too for shopping and restaurants. This hotel has a very neat overall feel with many ammenities. I would definitely recommend it.

Stayed: October 2013, traveled as a couple
Thank Maria I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

Great staff. Good location to all Buffalo locations and Niagara Falls. Nice rooms with small walking spaces. Great, comfortable beds. ROOM DID NOT HAVE SAFE OR REFRIGERATOR. VERY INCONVENIENT TO THE SAVVY TRAVELER. Changed our opinions or hospitality and service.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

I can't thank the wonderful desk staff on Saturday 3-11pm as they check us in and were over the top offering cider &donuts and also booked our van transport yo dinner At blank & blue crab. The van driver was go fantastic and right on time. Our second stay here for the Bills and we will be back again! Clean comfortable be sure to be a Hilton honors member to be on the HH ,floor. Lobby bar great Martinis before dinner Saturday night although the bartender was a little disinterested and could have gotten more from our party or 6 if she paid a little more attention to service.

Stayed: October 2013, traveled with friends
Thank Zito55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

Hotel was very clean, staff friendly and provided for all our requests. would definently stay there again. Fitness room smelled clean and had lots of equipment. Staff recommended places to visit and eat, which were all very good. Loved the driver and ease of calling him to pick us up whenever we needed. Was nice to be from out of town and have someone that knows area drive you around.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Jeanne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Address: 10 Flint Rd, Amherst, NY 14226-1047 (Formerly Hotel Indigo Buffalo Amherst)
Phone Number:
Location: United States > New York > Amherst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Amherst
#5 Family Hotel in Amherst
Price Range: $125 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 
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Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo

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