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DoubleTree by Hilton Hotel Buffalo - Amherst
Ranked #3 of 16 Hotels in Amherst
Certificate of Excellence
Toronto, Canada
1 review
“Great Hotel!”
Reviewed October 22, 2013

I really enjoyed this hotel! The rooms are decorated very nicely. Beds are comfortable with high quality bedding & pillows. Hotel is quiet. The rooms & hallways are clean. Staff is very friendly, including all the housekeepers. Location is good too for shopping and restaurants. This hotel has a very neat overall feel with many ammenities. I would definitely recommend it.

Stayed October 2013, traveled as a couple
Helpful?
Thank Maria I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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895 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Las Vegas, United States
Level Contributor
3 reviews
Reviewed October 18, 2013

Great staff. Good location to all Buffalo locations and Niagara Falls. Nice rooms with small walking spaces. Great, comfortable beds. ROOM DID NOT HAVE SAFE OR REFRIGERATOR. VERY INCONVENIENT TO THE SAVVY TRAVELER. Changed our opinions or hospitality and service.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Level Contributor
201 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed October 16, 2013

I can't thank the wonderful desk staff on Saturday 3-11pm as they check us in and were over the top offering cider &donuts and also booked our van transport yo dinner At blank & blue crab. The van driver was go fantastic and right on time. Our second stay here for the Bills and we will be back again! Clean comfortable be sure to be a Hilton honors member to be on the HH ,floor. Lobby bar great Martinis before dinner Saturday night although the bartender was a little disinterested and could have gotten more from our party or 6 if she paid a little more attention to service.

Stayed October 2013, traveled with friends
Helpful?
Thank Zito55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karns City, United States
1 review
Reviewed October 16, 2013

Hotel was very clean, staff friendly and provided for all our requests. would definently stay there again. Fitness room smelled clean and had lots of equipment. Staff recommended places to visit and eat, which were all very good. Loved the driver and ease of calling him to pick us up whenever we needed. Was nice to be from out of town and have someone that knows area drive you around.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeanne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio, United States
1 review
Reviewed October 16, 2013

Beds were nice and soft. Rooms were okay. We're used to the Hampton Inn experience, and this wasn't there. Bathroom area was small. Really, I'm being picky, but Hampton Inns are better. However, the staff was great and helpful with directions and suggestions on how to get into downtown Buffalo. Good clean location as well. I recommend.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amherst, United States
2 reviews
Reviewed October 14, 2013

we stay here often / most times room is fine / this time the sheet on the bed was put on incorrectly so it didnt fit bed...we had to re-do and the toilet was not working and flushing right..husband had to keep fixing......we did tell girl at front desk when checking out.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Theresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
1 review
Reviewed October 14, 2013

priceline bidded a room 84$/night under 3.5*, What I feel is it's can only be 1* based on hardware and software, actually it was renamed after a different hotel, room size, decoration, equipment etc limit it as lower level, not to mention it's wall,window and door are all not built to be good isolated from outside, to me like live in a paper room. Not much good thing to mention, why is it named 3.5*???

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trend2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Property: DoubleTree by Hilton Hotel Buffalo - Amherst
Address: 10 Flint Rd, Amherst, NY 14226-1047 (Formerly Hotel Indigo Buffalo Amherst)
Phone Number:
Location: United States > New York > Amherst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Amherst
#5 Family Hotel in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 
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Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo

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