We decided to go here because its in the Hilton Family. but the beds were not typical hilton and a lot of things including the toilet was out of order and they did not repair it till we were leaving andd had to use the lobby washroom.
We contacted the manager about this during and after we left, but they did not return our email or phone call.... we had the feeling that they did not care, just give us the money and leave...
NO we will not return there. .
This place was recommended when it was the indigo. very dissappointed with this hilton venue
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more less
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- Also Known As:
- Hotel Indigo Amherst
- Amherst Hotel Indigo