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Homewood Suites by Hilton Buffalo-Amherst
Ranked #2 of 17 Hotels in Amherst
Certificate of Excellence
A TripAdvisor Member
1
Reviewed February 11, 2014

I enjoyed the few days at this hotel. Kitchen was well stocked with everything to prepare a homemade meal. I did not enjoy the complimentary breakfast or dinner, however was pleased with the fresh coffee served all day and wine before dinner.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded February 13, 2014

Thank You for taking the time to share your experience. I am disappointed to hear that you did not enjoy the dinner or the breakfast. Please reach out to me if you would like to share any suggestions on how we could improve. We hope you will try us again on your next trp to the area.

Melisa Syro
Genral Manager

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412 - 418 of 618 reviews

Reviewed February 6, 2014

Just had my 28th annual cross border shopping trip with my sisters and by a fluke ended up staying the Homewood Suites - it worked beautifully for our needs. There was so much room to spread out and organize our shopping finds. The pool was lovely as was the hot tub after a day of mega-shopping. Although there was no bacon on the breakfast buffet (much to the chagrin of my sisters), it was so easy to have breakfast provided. It was also a pleasure to have a such a quiet stay - no hockey teams, no swim teams - so peaceful. Will certainly look into this again next year.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Mary-Beth Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded February 12, 2014

Dear Mary Beth Q,

Thank You for the nice review! We are thrilled to hear you enjoyed your stay and was able to relax in our pool and hot tub. I am sorry to hear we did not have bacon for your sister. Our menu does change daily so there may be a chance we have bacon on your next stay. Thanks again for the comments and we look forward to seeing you next time.

Melisa Syro
General Manager

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A TripAdvisor Member
1
Reviewed February 1, 2014

I would recommend the Hollywood Suites for both Business and Family stays. Their suites, lobby and all facilities are immaculate. Their service is outstanding and they treat you like you are royalty. Their food is also extremely good. The waitress service is extremely helpful and friendly. Their Housekeeping Manager goes out of her way to check and see if you need anything every day.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded February 5, 2014

Thank You for the title "Excellent Service!" Lynn and Kathy in the kitchen are excellent in what they do so I am glad you had the chance to meet them. Karen & her housekeeping team appreciate being mentioned in the review. They work very hard to keep the hotel in great condition. Thanks again fo the great review and we look forward to seeing you the next time you are in Buffalo!

Melisa Syro
General Manager

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Reviewed January 9, 2014

Homewood Suites in Amherst, NY is a very unique experience. The staff is very efficient, friendly, and will go out of their way to make you feel at home. The breakfast is excellent; as well as the chef, who shares her courtesy and politeness. We were here in very bad weather, and they all went out of their way to be helpful.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Roger K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded January 13, 2014

Dear Roger K,

Thank you for the Great review! The staff loves being recognized so this reviewmeans a lot to them. I will be sure to share your kind words with Chef Kathy! Thanks again and we look forward to seeing you again in the future. Visit us during the summer when the weather will be much nicer!

Melisa Syro
General Manager

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Reviewed January 8, 2014

Staff go the extra mile to ensure accommodations meet our needs. Right down to remembering special needs mentioned at the last visit. Excellent location to both the airport and shopping. Always prefer a suite to a basic hotel room with family!

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank vacagirl2729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded January 9, 2014

Dear Vacagirl2729,

Thank You for the great review! I am glad to hear the staff remembered your requests from your last visit. They pride themselves on taking guest needs/requests very serious. Thanks again for the great review!

Melisa Syro
General Manager

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Reviewed January 8, 2014

Title says it all. Very accommodating and very friendly staff. Hotel was clean, room was perfect and complimentary food was good - dinner and breakfast. Saves time and money when traveling with family. Would definitely stay here again.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Samuel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded January 9, 2014

Dear Samual M,

Thank You for the great comments! I am thrilled to see the review titled "Wonderful Service-friendly staff." I will be sure to share your review with the entire team. Thanks again for the 5 star review and we look forward to seeing you again in the future!

Melisa Syro
General Manager

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Reviewed January 8, 2014

We had a wonderful stay at Homewood Suites for 5 days while celebrating our son's wedding. The staff was helpful and cheerful. The amenities were great, especially the excellent breakfasts. Thanks so much!

  • Stayed: December 2013, traveled with family
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank Dikay58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded January 9, 2014

Dear Dikay58,

Thank You for the great review. I am glad to hear you enjoyed your extended time with us. Please come back and see us the next time you visit the Buffalo area!

Melisa Syro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Buffalo-Amherst

Address: 1138 Millersport Hwy, Amherst, NY 14226-1721
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Amherst
#1 Family Hotel in Amherst
Price Range: $132 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Buffalo-Amherst 3*
Number of rooms: 93
Official Description (provided by the hotel):
Our hotel is perfectly situated in the quiet Buffalo suburb of Amherst, NY. The Homewood Suites by Hilton Buffalo/Amherst is located just one mile from the University of Buffalo and a quick 15 minutes drive from downtown Buffalo. Our all-suites hotel is perfect for families, business travelers, and extended stay guests. For your comfort and convenience we provide each guest with a complimentary breakfast every morning, complimentary dinner Monday through Thursday evenings as well. If you are in town for business take advantage of the business center and complimentary internet access. Each suite has a fully equipped kitchen with two-burner stove, microwave, and refrigerator. On your next visit to the Buffalo area be sure to consider the Homewood Suites Buffalo/Amherst. ... more   less 
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Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Hilton
Amherst Homewood Suites

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