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“Nice Place and Awesome Staff”

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Homewood Suites by Hilton Buffalo-Amherst
Ranked #2 of 17 Hotels in Amherst
Certificate of Excellence
Reviewed June 9, 2013

Stayed there with family and Jowell helped us for the last minute reservation. Room was nice and clean, Breakfast was awesome and breakfast servers were very nice. Employee Jowell is an outstanding employee!

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Syed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded June 11, 2013

Dear Syed G,

Thank You for the great review! I agree-Joelle is an awesome employee! I am glad she took great care of you. I will be sure to share your review with the breakfast team also. Thanks again for the great review and we look forward to seeing you again.

Melisa Syro
General Manager

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485 - 491 of 618 reviews

Reviewed June 5, 2013

Hotel is easily accessed from highway, clean modern nice rooms and a great staff. The location is convenient to restaurants and shopping. Wi-Fi and breakfast included in the price. I would stay there again.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Richard D W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded June 11, 2013

Thank You for the 5 star review! We appreciate receiving the highest score allowed! I am glad you enjoyed your stay and the staff was able to help you out. I hope you will stay with us on your next trip to Buffalo.

Melisa Syro
General Manager

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Reviewed June 5, 2013

The staff is helpful, and the rooms are comfortable. The breakfasts are good- but dinner leaves something to be desired. The overall quality of the hotel is nice, but the cost of staying is a bit overpriced.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Jessica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded June 11, 2013

Dear Jessica F,

Thank you for the honest review on Trip Advisor! I am glad you were comfortable in your room and enjoyed the breakfast. I am sorry to hear you were not pleased with the dinner. Our menu does change daily. Please reach out to me directly if you can offer any suggestions. I am always interested to hear feedback on how to improve our amenities. Thanks again for your comments. I hope to see you on a future trip to Buffalo-Amherst.

Sincerely,
Melisa Syro
General Manager

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A TripAdvisor Member
2
Reviewed June 1, 2013

We were in Tonawanda for a family birthday party and needed separate sleeping areas. Homewood Suites did a good job of giving us what we needed. The bathroom was clean and the room was clean. We used the sleep sofa in the living room area. The bed was comfortable and there were plenty of pillows. We had a refrigerator, dish washer, microwave, and stove top. All of them worked and we used most. We stayed a week and it was a very pleasant experiance

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded June 4, 2013

Thank You for the wonderful review! I am happy to hear that you were comfortable and was able to take advntage of all the offering our suites have. I hope you will choose to stay with us again when another party brings you to Tonawanda!

Sincerely,
Melisa Syro
General Manager

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Reviewed May 29, 2013

Suite was clean and quiet. Chose this hotel because of suite - had a 3rd person use sofa bed. It was a bit uncomfortable, but they usually are. The location was great - restaurants and Buffalo not too far away. Other family members shared a suite that had 2 queen beds and then sofa bed in living room area. It was especially spacious.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Elcoden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded May 31, 2013

Dear Elcoden,

Thank You for the kind review! I am glad to hear that you found the rooms to be spacious and that they met your needs. Thanks again for the nice review and we hope to see you on a future trip to Buffalo!

Sincerely,
Melisa Syro
General Manager

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A TripAdvisor Member
1
Reviewed May 1, 2013

Great hotel and location when visiting kids at SUNY Buffalo. Although we didn't use the facilities, the gym and pool looked very inviting. Plenty of parking. Nice breakfast. I would definately stay here again.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded May 28, 2013

Thank you for the 5 Star Rating! We apperciate you recomending us to fellow travelers visting the University of Buffalo. We appreciate you choosing us and look forward to seeing your next trip to Buffalo. Thanks again for the kind words.

Melisa Syro
General Manager

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Reviewed April 28, 2013

This hotel is great for business travel. The overall quality and cleanliness is excellent, breakfast is good, and all services are very good. Staff at hotel is excellent. It is easy to get on/off the 290 highway, which makes it very convenient as well.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Audrey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this reviewResponded May 7, 2013

Thank You for nice review! I am glad you enjoyed all the services we have to offer! We strive to offer excellent customer service so I am pleased to read we exceeded your expectations. Please come back and visit us on your next trip to Buffalo. Thanks again for the kind review.

Sincerely,
Melisa Syro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Buffalo-Amherst

Address: 1138 Millersport Hwy, Amherst, NY 14226-1721
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Amherst
#1 Family Hotel in Amherst
Price Range: $132 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Buffalo-Amherst 3*
Number of rooms: 93
Official Description (provided by the hotel):
Our hotel is perfectly situated in the quiet Buffalo suburb of Amherst, NY. The Homewood Suites by Hilton Buffalo/Amherst is located just one mile from the University of Buffalo and a quick 15 minutes drive from downtown Buffalo. Our all-suites hotel is perfect for families, business travelers, and extended stay guests. For your comfort and convenience we provide each guest with a complimentary breakfast every morning, complimentary dinner Monday through Thursday evenings as well. If you are in town for business take advantage of the business center and complimentary internet access. Each suite has a fully equipped kitchen with two-burner stove, microwave, and refrigerator. On your next visit to the Buffalo area be sure to consider the Homewood Suites Buffalo/Amherst. ... more   less 
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Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Hilton
Amherst Homewood Suites

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