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“Buffalo Hotel Stay” 5 of 5 bubbles
Review of Homewood Suites by Hilton Buffalo-Amherst

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Homewood Suites by Hilton Buffalo-Amherst
Ranked #2 of 16 Hotels in Amherst
Certificate of Excellence
A TripAdvisor Member
“Buffalo Hotel Stay”
5 of 5 bubbles Reviewed May 1, 2013

Great hotel and location when visiting kids at SUNY Buffalo. Although we didn't use the facilities, the gym and pool looked very inviting. Plenty of parking. Nice breakfast. I would definately stay here again.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, May 28, 2013
Thank you for the 5 Star Rating! We apperciate you recomending us to fellow travelers visting the University of Buffalo. We appreciate you choosing us and look forward to seeing your next trip to Buffalo. Thanks again for the kind words.

Melisa Syro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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558 reviews from our community

Traveler rating
    365
    140
    31
    13
    9
See reviews for
294
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Ballston Spa, United States
1 review
5 of 5 bubbles Reviewed April 28, 2013

This hotel is great for business travel. The overall quality and cleanliness is excellent, breakfast is good, and all services are very good. Staff at hotel is excellent. It is easy to get on/off the 290 highway, which makes it very convenient as well.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Audrey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, May 7, 2013
Thank You for nice review! I am glad you enjoyed all the services we have to offer! We strive to offer excellent customer service so I am pleased to read we exceeded your expectations. Please come back and visit us on your next trip to Buffalo. Thanks again for the kind review.

Sincerely,
Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 26, 2013

The rooms were clean and the beds vere VERY comfy! Having the extra room that the suite provided -- kitchenette, living area etc. was so nice. The staff were super friendly and the lobby area was a great place to meet with people and just hang out. There was complimentary food, and beverages for breakfast and dinner available in the lobby. The location was close to everything you might need - stores, restaurants, gas, etc. Plus, it was an easy drive into Buffalo from there. I would stay there again without hesitation.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, April 29, 2013
Dear Sally S,

Thank You for taking a moment to share your experience at the Homewood Suites Amherst. I am glad to hear you found the rooms to be comfy. We do strive to make you feel at "Home." I hope you will visit us again on your next trip to Buffalo. Thanks again for the kind words.

Melisa Syro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watford, Canada
1 review
5 of 5 bubbles Reviewed April 15, 2013

This was a great Hotel. I would definitely recommend it. I did not mind paying a little extra because they a had great breakfast daily and also served dinner (although most pasta dishes) Monday through Thursday evenings.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Debra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, April 19, 2013
Thank You for the great review! We are thrilled that you enjoyed the breakfast and dinner. Our menu does change on the dinner but we always welcome suggestions! Please feel free to let us know what you would like to see served. Thanks again for the comments and please come back and see us again!

Sincerely,
Melisa Syro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

This was a substitute hotel, with our approval, as a replacement for our existing reservation at their sister location. We were given an upgraded room for our relocation inconvenience but, apart from that, this hotel was great. In and out this hotel is very clean, right down to the parking lot. The staff were very accommodating and helpful. The continental breakfast area is like a fine dining restaurant with ceramic plates and stainless cutlery. The breakfast selection gave every variety of hot and cold choices. The hotel is right off an exit for I-290 and easy to reach. There are a variety of shopping choices right down the street. We had a 2 room suite and if that's what you like, it was comparable to a cozy condo with everything you need.

Room Tip: I would say all room are OK as we were on the street side and heard nothing when in the room.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rbbourne1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, April 10, 2013
Thank You for the excellent review on TripAdvisor. I am glad to hear you enjoyed the hotel and that the staff took good care of you! We do strive to provide the best customer service. Thanks again for you comments and I hope you will stay with us again on your next trip to Buffalo.

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Szhely
Level Contributor
3 reviews
5 of 5 bubbles Reviewed March 29, 2013

Everything is 100% perfect. Pefect room with appropriate furniture, housekeeping was excellent, the room was always clean, even if I did cook something or just used to room as my office. The pool - especially the whirlpool - is perfect, water is clear... even if a bit dried my skin... Fitness Room is right enough, business room is more than enough... :-)

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MacikaFly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, April 1, 2013
Thank you for the excellent review! We like hearing that you enjoyed everything the hotel has to offer. We appreciate you sharing your experience with everyone on TripAdvisor. Please come back and see us on your next trip to Buffalo.

Happy Travels,

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Springs, Florida
Level Contributor
186 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed March 24, 2013

This is a really nice, really clean, really comfortable hotel. We were here for 2 nights for business and had a conference room for 2 days. It started when we checked in with the very friendly and helpful Amber and Joelle. I had no transportation and really wanted authentic Buffalo Wings. They gave me a menu for Duff's (you have to have these wings) and when I ordered, they even drove me to pick them up. They accommodated our every request happily. Breakfast was hectic ( there were 2 kids hockey teams there) but they handled it well and it was delish. Joanna was very helpful all day as we greeted clients in the lobby 4x each day. Then Rae took over and was helpful as well. The sleeping rooms are great and the facilities (gym, pool etc) were all nice as well. I hope to come back here again.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review, March 27, 2013
Dear Ron D,

Thank You for the great review and all the kind words. I am glad to hear that you had a great stay with us. I do agree with you- We do have a pretty awesome staff at this hotel! They all appreciate being mentioned by name in your review. Plese be sure to visit us again if your travels bring you back our way!

Thanks Again,

Melisa Syro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Buffalo-Amherst

Property: Homewood Suites by Hilton Buffalo-Amherst
Address: 1138 Millersport Highway, Amherst, NY 14226
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Amherst
#1 Business Hotel in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Buffalo-Amherst 3*
Number of rooms: 93
Official Description (provided by the hotel):
Our hotel is perfectly situated in the quiet Buffalo suburb of Amherst, NY. The Homewood Suites by Hilton Buffalo/Amherst is located just one mile from the University of Buffalo and a quick 15 minutes drive from downtown Buffalo. Our all-suites hotel is perfect for families, business travelers, and extended stay guests. For your comfort and convenience we provide each guest with a complimentary breakfast every morning, complimentary dinner Monday through Thursday evenings as well. If you are in town for business take advantage of the business center and complimentary internet access. Each suite has a fully equipped kitchen with two-burner stove, microwave, and refrigerator. On your next visit to the Buffalo area be sure to consider the Homewood Suites Buffalo/Amherst. ... more   less 
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Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Homewood Suites
Amherst Hilton

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