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“Absolute Best Hotel I ever stayed at.......”

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Staybridge Suites Buffalo-Amherst
Ranked #4 of 16 Hotels in Amherst
Certificate of Excellence
Getzville, New York
1 review
“Absolute Best Hotel I ever stayed at.......”
5 of 5 bubbles Reviewed January 7, 2014

This hotel is beyond superb! It has everything you could ever ask for and more! We stayed 5 weeks because our family was building a home and we needed something until it was finished.
I feel so lucky that we ended up here. I have six children so we were comfortably in a two bedroom, two bathroom suite. It was spacious, clean and comfortable--truly a home away from home.
I actually missed it when we left and want to come back every year for a getaway. The staff--Shannon, Sarah, Nick, Lisa, Jenn, Tiffany, Gerry, Ken, and Moe --ALL were so FRIENDLY and accomodating with your every need. We stayed through christmas time and they made it so special for my little ones--even gave us a little tree to put our presents under!
A fabulous breakfast every morning. a delicious light dinner three nights a week with complimentary beverages, cleaning service daily, complimentary laundry service, a work-out room, an indoor pool and hot tub--what more can you possibly ask for? Oh-I almost forgot--fresh baked cookies every day at the front desk! They also have a lounge area with games, videos and books. I can't say enough about this hotel. I am not even sure if excellent is a high enough rating for it.
I absolutely LOVED this hotel and everybody and everything with it! I would highly recommend anybody to come here and stay! Believe me you will not be dissappointed!!!!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo-Amherst, responded to this review, January 26, 2014
Thank you for your Five (5) Star review of our new Staybridge Suites Buffalo Amherst.

Your kind words are sincerely appreciated and I will be sure to share them with our entire team. The best endorsement we can receive is the endorsement of our guests that have stayed with us. We strive for perfection and its nice to hear when we have succeeded.

We hope to see you again soon.

Sincerely,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

189 reviews from our community

Traveler rating
    135
    43
    6
    2
    3
See reviews for
80
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Hyattsville, Maryland
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed January 6, 2014

Just returned from a 5 night stay at this hotel. The few reviews that existed (between 3-5) at the time of making my selection, led me to choosing THIS Staybridge. Location, location, location.... within the complex there is a newly opened Tavern and Mighty Tacos for persons who are walking. Closeby within 3-5 minutes of driving there is all you can ask for! From supermarkets, fast food, restaurants, shopping etc. Staff was all welcoming, accommodating, courteous and attentive. Entire hotel is well kept and it seemed cleaning was always going on. What was interesting was everyone appeared to "chip in" wherever needed. Management was mopping, sweeping, wiping, serving. Kitchen personnel helped out behind the front desk, in the laundry etc. Seemed as a strong community. We truly enjoyed our stay there. The concept of the Great Room and Den gives a feeling of comfort and home. The DVD lending library is pretty cool too! Breakfast was different every morning with items as: cheese omelets, scrambled eggs, bacon, sausage patties, waffles, variety of breads/pastries, fresh and canned fruit, yogurt etc. They even had cottage cheese for the fruit! Evening social was always a pleasant surprise. Nothing was too hard or a bother for staff in the dining area. Hotel was quiet although it was the holidays and many families spent New Year's eve there. Sitting in front of the fireplace and playing traditional board games with my family created pleasant memories at the Staybridge. Not sure if all the Staybridge Suites are like this one....but I will definitely be back when next in Buffalo.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ccm1319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo-Amherst, responded to this review, January 12, 2014
Thank you for your kind words regarding your TripAdvisor review of the newest Amherst Extended Stay Hotel, Staybridge Suites located adjacent to The State University of New York at Buffalo.

Your review is so complimentary that it reads like advertising copy and we are sincerely thankful. I will be sure to share your review with our entire team,

We appreciate your review and your business.

Thanks Again,

Best Wishes,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, New York
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed December 31, 2013

Rooms are very very nice. Clean, well kept, and a very studio looking room. Rooms are very spacious, cups/ glasses provided along with a fridge, microwave, and dishwasher. Laundry is free, and so if breakfast. Pool is small, but still very nice. Location is great, and newar many stores and local shops.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashleycolpoys9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo-Amherst, responded to this review, January 5, 2014
Thank you for staying at the new Staybridge Suites Buffalo Amherst and sharing your experience on TripAdvisor.

We sincerely appreciate your comments and I will be sure to share them with our entire team.

We look forward to seeing you again soon.

Sincerely,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Valley, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 22, 2013

Stayed 3 nights within first of opening and recomend highly. Excellent customer service attitude Thank you Nick for the banana and Shanon who does a great job with breakfast buffet. As long as the location stays competitive with pricing I will be a repeat customer.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo-Amherst, responded to this review, December 24, 2013
Thank you for staying at the Staybridge Suites Buffalo/Amherst and sharing your kind words on TripAdvisor.

Our newly constructed extended stay Staybridge Suites Buffalo Amherst offers 102 suites with full kitchens to accommodate business or leisure travelers. Our location across the street from State University of New York Buffalo is ideal for travelers visiting Amherst, Clarence, Tonawanda, Buffalo, Williamsville, Lockport, North Tonawanda, Cheektowaga or Getzville.

Our indoor pool, spa, free breakfast, free wi-fi, business center, fitness center and complimentary meal with beer, wine and soft drinks Tues. Wed. and Thursday make us the ideal home away from home. Our Studio suites offer King Size beds (360 sq. ft.) and we also have One Bedroom Suites (477 sq.ft) and Two Bedroom/Two Bathroom Suites (765 sq.ft). Our value is second to none regardless if you are staying one night or one year or more.

Again, Thank You.

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guelph, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 2, 2013 via mobile

Wow just checked in and walked around! Mo was a great receptionist friendly and personable! I am in love with this hotel looking forward to the two night stay the complimentary breakfast and social reception tomorrow night! Let the fun continue! Room is 614 it is huge! And very energy efficient with lights that are set up to be on only when you step in and make movement! It is a beautiful new hotel! I can't stop raving about this place to my friends! I will be back!

Stayed December 2013, traveled with friends
Helpful?
Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo-Amherst, responded to this review, December 15, 2013
Thank you for such a raving review of our brand new Staybridge Suites Buffalo-Amherst.

I am glad to hear that the energy efficient steps we have taken to be "Planet Friendly" are as important to you as they are us. I do hope that you were able to take advantage of our free breakfast, light dinner (Tues. Wed. Thurs) that includes complimentary beer, wine and soft drinks. Our indoor pool, spa, fitness center and free guest laundry are also becoming very popular with our guests.

Again, thank you for your review and your business.

Yours In Hospitality,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed November 21, 2013

My wife and I stayed at this hotel on November 15, 2013 for 2 nights about 1 week after it opened.

This hotel is typical of most Staybridge Suites.

We had the 1 bedroom King Suite.

It was quite large and well decorated.

The kitchen was really nice with stainless appliances.

The Bathroom had a very large shower with no tub, (which was fine with us).

The mattress on the bed was very comfortable and I had no trouble in adjusting to this bed.

The hotel has a Wi-Fi that is good for general browsing but a little slow for video streaming.

Not horribly slow but more band width would be nice.

The included breakfast was pretty good.

The staff at the Hotel were very friendly and helpful.

We needed an early check-in and got it with no hassle.

Also received a late check-out with no hassle.

The hotel is near Niagara Falls Blvd., Boulevard Mall and tons of restaurants in the vicinity.

I will use this property as my 1st choice hotel on future visits to the area.

It was a perfect experience.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo-Amherst, responded to this review, November 28, 2013
Thank you for staying at the brand new Staybridge Suites Buffalo Amherst and sharing your Five (5) Star experience on the world's largest travel review site, TripAdvisor.

Our brand new all suite extended stay hotel with 102 suites offers easy access to the State University of New York at Buffalo, indoor pool, hot tub, fitness center, free breakfast, outdoor grills, barbecue pit, managers reception (Tues, Wed and Thurs) featuring a complimentary light dinner, beer, wine, soft drinks and free to guest laundry facilities. In addition our suites are ideal for extended stay and Studio Suites feature King Size Beds, One bedroom suites include either two double beds or one King Bed, we also have 17 Two Bedroom/Two Full bathroom Suites which feature One King Bed and Two Double Beds. All suites also have a pull-out sleeper sofa. Our suites come with fully stocked kitchen, stainless steel appliances and dishwashers. Just bring your clothes and your toothbrush as we have everything else covered.

We are convenient to Geico Insurance, General Motors, Dupont, Dunlop, First Niagara Bank Training Center, The Chapel at Crosspoint Getzville, Walden Galleria Mall, Boulevard Mall, Kistler Instruments, Praxair, Citigroup, Johnson Controls, Ingram micro, Bank of America, Tops, Rich Products, Ralph Wilson Stadium, First Niagara Center, Coca-Cola Field, Daemen College and Medaille College.

Again, Thank You for your kind words and we hope to see you again soon.

Yours In Hospitality,

Kevin Verrall
Vice President & General Manager-Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Buffalo-Amherst

Property: Staybridge Suites Buffalo-Amherst
Address: 1290 Sweet Home Road, Amherst, NY 14228
Phone Number:
Location: United States > New York > Amherst
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #4 of 16 Hotels in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Buffalo-Amherst 3*
Number of rooms: 102
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