This is one fo those places you see on these restaurant revival shows. The owners have gotten tired of being there and it shows. It's been steadily going downhill and has reached the bottom.
When you go in now, the layout of booths and tables appears to have been designed by someone who's never eaten in a restaurant before. The booths are down the center of the dining area, and the tables are against the wall - all touching each other like a cafeteria in high school. So when the booths are full, which is the normal preferrence, you have to sit at the tables with strangers. The booths take up the entire length of the restaurant, so if you're stuck at the table, you have to walk 75' in either direction to get around the booths. The stupidest layout I've ever seen. This was not like this previously. Staff said it was "Pam's" idea. Way to go Pam!
The food - the soup was some dried out crap at the bottom of the pot, ,there was no lid on it, and it was never replaced or refilled my entire time there. Disgusting.
The pizza was dried out, and finally after about 20 minutes there, they started replacing some of the dried out pizzas with fresh ones, but taking the dried out slices and placing them on top of the fresh pies.
The sauce, which you can add to pasta and such is now watered down.
The breaded chicken and fries, like the pizza and soup, were quasi-petrified.
The salad appeared fresh, but the salad-nazi keeping the salad bar looking good was literally hitting into customers' hands while they were trying to get salad as she was tidying up. Why wouldn't she just wait a minute? Zero staff training and zero concern for the business.
They also had 1/3 of the restaurant blocked off with chairs and sign saying section closed. There are several booths in that section, which would've been welcome instead of sitting and eating with a bunch of strangers at the table.
As a previous reviewer mentioned, the flooring is horrible, as is the restroom.
Hopefully someone at the restaurant will read this and realize how pathetic they've become and either close up, sell it to someone who cares, or make an effort to provide good food and service.
All they need is a CiCi's to open in the area and this place will be closed in a week.
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