We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Correct hotel”
Review of Holiday Inn Mutare

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Mutare
Ranked #2 of 4 Hotels in Mutare
Certificate of Excellence
Tarragona, Spain
Level 5 Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Correct hotel”
Reviewed August 29, 2013

Not big chOices in Mutare for hotels. This one is a safe opcion, nothing special but clean, confortable and safe. Off course expesive in the price quality/ratio, but ....Other option (Leopard) were extremely expensive

Stayed August 2013, traveled on business
Helpful?
1 Thank JoanTgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

138 reviews from our community

Traveler rating
    42
    65
    26
    5
    0
See reviews for
9
9
1
112
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Zimbabwe
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 7, 2013

We stay at this hotel, often, on business. Since changing from the Holiday Inn brand I have noticed a great effort to not only update the rooms but also to bring a modern twist to the hotel in general. Although we did not use the facility, it was nice to see the new coffee bar.

Only problem with hotel can be the noise level from parties that can go on late into the night and also the problem with prostitution, one frightful stay (over a year ago) some were found dressing in the corridors as we were preparing to leave before dawn. We have found that the first floor seems to be the worst for this, seems these will be the "cheaper" quality rooms that is why we now opt to pay slightly more for the executive rooms and have, to date, not experienced this again.

The staff are more than welcoming, special mention must be made of Keith who certainly knows of to please his guests and goes above and beyond.

Parking can be a problem since they stopped cars from parking "under" the hotel.

Hotel is conveniently situated, in town, meaning working late is easier to do without having to face the vumba road at night.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank IOANOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harare
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 6, 2013

Had difficulties finding parking as the parking lot was not well lit. The menu quite extensive although the quantity and presenation could improve. Clean rooms with crisp white bed linen and a good view of the streets. Excellent room service!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richmanHarare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 21, 2012

The staff at Amber is very helpful and tries to make you feel welcome and comfortable. Breakfast is excellent and offers a wide variety of dishes that even change from day to day. The rooms are ok. Wi-fi is free and reasonably fast but works unfortunately only in the reception area.

Room Tip: It seems that some rooms have wi-fi, maybe worth asking if that is a concern.
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paseka_CPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 7, 2012

Very friendly staff at reception. Wide variety of cuisine with a rich authentic African flavour.
Food presentation excellent.

Room service and waiters polite and efficient.

Nice cold drinks at the bar.
Would definately recommend and visit again.

Room Tip: Front facing room
See more room tips
  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Scox M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level 6 Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 4, 2011

I visited this hotel between 12-17 Sept'11 and this being my first visit to the country, I was lookin forward to my stay in this hotel. Apparently, realised that its a SHAM !! The name - Holiday Inn was only namesake; the staff was rude & the service was terrible. Food was poor in quality, mostly room service arrived quite late and the worst part, it came COLD.
When we complained about it, we were told, we apologise but we are actually over booked and hence the issues !!!!!!!!!!!!!!!
WHich hotel ever mentions that because they are over booked, they cant afford to serve u well??? Never again to this hotel.
But if you ever visit Mutare, you must visit the Nyanga

Room Tip: View from the Road side rooms was awesome.
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HemlataC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level 6 Contributor
277 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed November 2, 2011

Probably the best hotel in Mutare but at 149 USD overpriced. The hotel surely must have seen better days. The air-condition in the rooms is permamently out of order, probably since a long time an electric fan must do the job. The tissue box was empty, they better remove it because the staff does not have tissues for refill. The breakfast was sufficient, they even had cereals. Another positive item: Free and fast internet.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kilovolt500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Mutare
14.9 mi away
Musangano Lodge
Musangano Lodge
#1 of 10 in Mutare
171 reviews
8.7 mi away
Eden Lodge Vumba
Eden Lodge Vumba
#2 of 6 in Mutare
10 reviews
0.0 mi away
Rhodes Nyanga Hotel
Rhodes Nyanga Hotel
#3 of 4 in Nyanga
34 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
The Homestead Guesthouse
Show Prices

Been to Holiday Inn Mutare? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Mutare

Property: Holiday Inn Mutare
Address: Centre of Aerodrome Road & 3rd Street, Mutare, Zimbabwe (Formerly African Sun Amber Hotel Mutare)
Phone Number:
Location: Zimbabwe > Manicaland Province > Mutare
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Mutare
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Mutare 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The hotel is situated in the heart of the most picturesque city in Zimbabwe, Mutare. It is the ideal place for holiday and business visitors wishing to explore the misty Vumba and Nyanga Mountains in plush luxery. The hotel offers access to a wide range of attractions and beautifully decorated facilities, providing guests with comfort and convenience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Agoda, Travelocity, Booking.com, TripOnline SA, Priceline, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Holiday Inn Mutare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Mutare Zimbabwe

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing