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“Close to Devils pool Vic falls”

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Protea Hotel Livingstone
Ranked #5 of 17 Hotels in Livingstone
Certificate of Excellence
Melbourne, Australia
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Close to Devils pool Vic falls”
Reviewed October 8, 2013

Me and my brother stay here 1 night just to swim the Devils Pool Vic Falls... Hotel is good for the price clean, beds are ok.. Hotel is great location for the Swim only 10min drive... The Devils pool is a must its amazing!!!! youtube it

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bundy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, October 10, 2013
Dear Sir/ madam,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

Your interest and concern are therefore extremely valuable to us and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
    90
    139
    25
    5
    1
See reviews for
40
77
20
51
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
newark, england
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 1, 2013

Pleasant hotel with nice outdoor restaurant area and very comfortable beds. Staff in the restaurant and at reception were very friendly and helpful to two travel -weary guests whose luggage had failed to be loaded at Joburg. They provided toothbrushes and toothpaste and a shaving kit and generally made us feel welcome so we didn't feel quite so shell-shocked.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newarkgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, October 2, 2013
Dear Sir/ madam,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally on, marketing@proteahotels.co.zm, for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel Livingstone and to hearing from you again.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 28, 2013 via mobile

Friendly staff. Great location. Close to livingstone town and about 10-15 minutes drive away from Victoria falls. Nice buffet breakfast - loved the scones. Try to avoid rooms facing the tracks. Free wifi with excellent speed. The hotel can't change currencies but there is a Barclays ATM at the mall next to it

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeffBasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, October 2, 2013
Dear Mr. Basel,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

Your interest and concern are therefore extremely valuable to us and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warner Robins, Georgia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 17, 2013

The lobby area is nice, the dining is decent but I was very disappointed with the room. Clean sheets but the shower floor felt so dirty I wore my flip flops, and everything was old. For the price point I was expecting much higher quality.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelista1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, September 19, 2013
Dear Sir/ Madam,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We wish to assure you that your feedback about your service experience is viewed in a serious light. Please be assured that your comments regarding the shower floor have been addressed in detail with the relevant management and STAFF.

I can assure you, should you stay at Protea Hotel Livingstone again, that every effort will be made to ensure that you enjoy our true hospitality. Please do not hesitate to contact me personally on, marketing@proteahotels.co.zm, for any assistance you may require from our side in future. Your interest and concern are extremely valuable to us and we hope that you will be staying with us again soon.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cardiff
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 1, 2013

Great standard hotel, very clean and well presented. Staff very friendly and helpful, a number of nationals using the hotel. Rooms de-bugged everyday so no problems with insects. Restaurant was open to outside terrace so did have problems with insects there. Food was reasonably priced and good choice, although limiting if staying for a while. Good walking distance from local supermarket but too far for walking to town or falls. Rooms good size and well presented, lovely landscaped gardens and outdoor pool a welcome relief from heat. Only negative was the train line behind which were very loud and the trips offered at the hotel were expensive and didn't include trips to a local village which we arranged with a local guide and was far more rewarding. The falls you can do yourself and a visit to Royal Livingstone Hotel is a must as the setting is amazing

Room Tip: Rooms at the front overlooking gardens have a nice view but none are quieter due to the trains.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hexter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, September 3, 2013
Dear Sir,

GUESTS perceptions of the service they receive whilst staying at Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. We would therefore like to thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We can assure you that your comments will be used constructively to maintain and improve where necessary our service levels and facilities.

It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally on, marketing@proteahotels.co.zm, for any assistance you may require from our side in future. we look forward to welcoming you to Protea Hotel Livingstone and to hearing from you again.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 25, 2013

With kids everything is a little bit more shifty but the hotel is quite clean and "user friendly". The staff was helpful and the restaurant was ok but on the seriously slow side... especially for a north European who is accustomed to getting what you want when you want it and not 15 minutes later. The pool area is ok but not very special... oh, and the corridors and therefore rooms were full of mossies, so bring some repellent!

Helpful?
Thank AndyLA76
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, August 26, 2013
Dear Mr. Andy,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

We can assure you that your comments regarding the service in the restaurant have been taken to heart and addressed with the people concerned and that corrective action has been taken.

Your interest and concern are therefore extremely valuable to us and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Zurich, Switzerland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 7, 2013

We stayed three nights at Protea Hotel in Livingstone. The hotel is a bit outside the town, but close to good Restaurants. The garden with bar, restaurant and pool is nice. The rooms are small (don't know why there have two doublebeds in this small rooms), have no balconies and no style. The service was nice and friendly, lunch and breakfast were good as well.

Stayed August 2013, traveled as a couple
Helpful?
Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, August 8, 2013
Dear Mr. Alex,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

Thank you for your words of appreciation regarding the service and the meals, we have also taken note of your comments regarding the rooms.

Your interest and concern are therefore truly valuable to us and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Protea Hotel Livingstone

Property: Protea Hotel Livingstone
Address: Mosi-O-Tunya Road, Livingstone 10101, Zambia
Phone Number:
Location: Zambia > Southern Province > Livingstone
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Livingstone
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Protea Hotel Livingstone 3*
Number of rooms: 80
Official Description (provided by the hotel):
Protea Hotel by Marriott Livingstone is a Livingstone hotel located on the outskirts of the city, the tourism capital of Zambia. We sit adjacent to the Falls Park shopping and entertainment complex, so there is never a shortage of things to do around. Protea Hotel by Marriott Livingstone offers deluxe rooms with air-conditioning, tea/coffee making facilities, electronic safes, electronic door locks, telephone and DSTV. There is an in-house restaurant, bar, swimming pool and two conferencing facilities. The famous Victoria Falls is a mere 10kms from the hotel, making Protea Hotel by Marriott Livingstone the perfect venue for sight-seeing and more. Nearby leisure activities include bungee jumping, white water rafting, fishing, helicopter rides, golf, game viewing, gorge swing, a crocodile park and many more. ... more   less 
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