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“Very helpful staff”

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Protea Hotel Livingstone
Ranked #5 of 17 Hotels in Livingstone
Certificate of Excellence
Adelaide, South Australia, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very helpful staff”
Reviewed November 27, 2012

Very helpful staff. I emailed them before we left and they organized a taxi to pick us up. They have several trusted drivers.
Clean rooms, great dinners in the restaurant, not too far from the Falls (10 minutes) and the airport (15 minutes).

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sebastien H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, December 4, 2012
Dear Sebastian,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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262 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Cape Town
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 22, 2012

I was very impressed with the value for money that this hotel offers compared to the Royal Livinstone. Rooms were very clean and the staff at the resturant were excellent both at supper time and breakfast. Very freindly General Manager who enquired as to whether we were happy staying at the hotel. I will definitely stay here again.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Capetownjulia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, November 27, 2012
Dear Sir/ Madam,

Thank you for your words of appreciation regarding your recent stay at Protea Hotel Livingstone. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel Livingstone and to hearing from you again.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 5 Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 13, 2012

The Protea is only a few minutes taxi drive from the falls. The facility was very well kept, the rooms clean and quiet, staff friendly and helpful, and the breakfast buffet respectable. Just stayed one night, but it was a nice visit.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TomF732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, November 19, 2012
Dear Sir,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atyrau, Kazakhstan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2012

The Protea is wonderful option to (the much pricier) Royal Livingstone when you’re in Zambia to visit Victoria Falls. This property has everything going for it except for a view. The location is very convenient to both the airport and the Falls, but it is sandwiched between the main road (behind a high wall) and the train tracks. There is not much you can walk to once at the hotel.

Still, once you’re inside the hotel you’re transported from the often-gritty reality of Africa to a peaceful and serene rest stop. The reception, restaurant and bar areas all open to the interior of the property where bubbling, flowing water features infuse a relaxing ambiance. The water also adds a white-noise element – I never heard the street sounds despite the proximity and only rarely the train.

The rooms are located off of well-covered exterior corridors with a wide double staircases leading to the second floor. The entire property is very well kept and the staff are extremely helpful. The look is very modern with nice use of tile and stone balanced with warm dark wood in the bar and restaurant areas. We booked our excursions right in the reception area of the hotel and were very pleased with each of them.

One comment about the rooms - overall very nicely laid out, clean and a good amount of space, however the shower could be a bit claustrophobic for some. It was a tiled cylinder about a meter in diameter with a single "rain style" shower head suspended from the ceiling. I found it a little strange.

On a trip that took us to more than a dozen cities on the African Continent, I can very confidently say that this was one of the top two or three hotels I stayed in and price-wise it fell right in the middle of the group. Enjoy!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ALowFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, November 7, 2012
Dear Sir,

Thank you for your words of appreciation regarding your recent stay at Protea Hotel Livingstone. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel Livingstone and to hearing from you again.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dar es Salaam, Tanzania
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 2, 2012

Protea was a great and very dependable hotel. Great pool, food, and close proximity to Vic Falls. Only downsides are no room service or gym. Staff incredibly friendly and helpful. Allowed for late check-out, and they kept my bags all day while I went sight-seeing

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmarona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, September 12, 2012
Dear Sir/ Madam,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

Your interest and concern are therefore extremely valuable to us and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Level 5 Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 28, 2012

Fater our room and experience at Chobe Safari Lodge this was like coming into absolute luxary. The rooms are well appointed, with all modern amenities. It is close to a train track but this was never a problem during sleeping hours. The fact that have no room service is not a problem. There is a "mall" (I use the term loosely) across the road with a money machine so very handy and also a service station for the snacks. The staff are very friendly and they were very helpful organising all the tours we wanted to do. The bar area is very nice and relaxing. The food is average but pleanty of it. The hotel is well designed and well fitted out, the lobby is very stunning for small hotel. Would comeback and stay here

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JaffaNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, September 12, 2012
Dear Sir/ Madam,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We were delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel Livingstone and to hearing from you again.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 28, 2012

We flew in for a quick, one night stop and found the Protea Livingstone perfect!

The hotel is in Zambia about a 5-10 minute taxi from the Falls (roughly 10-15 from Livingstone Airport). The hotel staff were very helpful arranging reliable, friendly taxis, and everything went smoothly. Although its hard to find a bargain in the area, the Protea had everything we needed: very comfortable beds, free breakfast, nice rooms, great staff, a very nice outdoor bar & seating area, and delicious restaurant, and it didn't break the bank.

The one thing I'll offer as a caution: we stayed in Aug (the dry season for the Falls and what appeared to be lower tourist season), and we didn't see many other guests. For us, this meant personalized service and no noise, but others may prefer hotels with more guests. I don't know how this compares to other hotels or whether you'd find more people in-season, either, so this may have been the same everywhere and/or with more people another month.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Incoherent1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Livingstone, responded to this review, September 12, 2012
Dear Sir/ Madam,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Livingstone. We were delighted to receive your commendations about the impressive service offered. Please be assured that i will congratulate our TEAM for doing a great job.

Thank you for choosing to stay at Protea Hotel Livingstone and we look forward to welcoming you again soon. Please do not hesitate to contact me personally for any further assistance you may require in future.

Kind regards,

Khetiwe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Protea Hotel Livingstone

Property: Protea Hotel Livingstone
Address: Mosi-O-Tunya Road, Livingstone 10101, Zambia
Phone Number:
Location: Zambia > Southern Province > Livingstone
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Livingstone
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Protea Hotel Livingstone 3*
Number of rooms: 80
Official Description (provided by the hotel):
Protea Hotel by Marriott Livingstone is a Livingstone hotel located on the outskirts of the city, the tourism capital of Zambia. We sit adjacent to the Falls Park shopping and entertainment complex, so there is never a shortage of things to do around. Protea Hotel by Marriott Livingstone offers deluxe rooms with air-conditioning, tea/coffee making facilities, electronic safes, electronic door locks, telephone and DSTV. There is an in-house restaurant, bar, swimming pool and two conferencing facilities. The famous Victoria Falls is a mere 10kms from the hotel, making Protea Hotel by Marriott Livingstone the perfect venue for sight-seeing and more. Nearby leisure activities include bungee jumping, white water rafting, fishing, helicopter rides, golf, game viewing, gorge swing, a crocodile park and many more. ... more   less 
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