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Brilliant Hotel
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Reviews (980)
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All reviewsrooftop barhan riverthe dragonjunior suitelives up to its nameriver viewthe bell boyindoor pooltour deskshower headbathroom floorrestaurants and barsnice bathroombreakfast spreadhotel roomhigh floorhighly recommend this hotel
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496 - 501 of 980 reviews
Reviewed April 15, 2014

We stay there as the family with 2 kids, very happy with the hotel; staffs are friendly and helpful, only the room is a bit small, but it worths the money. The laundry can be quite pricy.But the breakfast is nice. Overall we are very happy with Da Nang and our first choice of hotel.

  • Stayed: April 2014
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Thank NgaTeune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded April 24, 2014

Dear NgaTeune,

Thank you for sharing nice experience of your recent stay at Brilliant Hotel with other travelers on TripAdvisor. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. The feedback we receive from our valued guests, like you, makes us very proud and motivates us to continue providing superior quality and personalized hospitality to our guests.

We are also very happy you love Danang, our homeland. In the year 2013, the City as a whole and tourist businesses received many prestigious awards. Danang was voted as Asian’s top 10 attractive destinations by Smart Travel Asia and won the 2013 Asian Townscape Award given by UN-Habitat Regional Office in Asia. Yes, Danang, what a lovely city !

Once again, thank you very much for your kind words. We look forward to welcoming you again soon at Brilliant Hotel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service.

Bests Regards,
Phan Thi Thanh Huong
Deputy Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

Spent there 3 nights for business trip mainly and make sure will come back at the next trip. I sent about 85 usd for Deluxe room with Dragon Bridge View. Believe me, it's really fantastic to overlook the river and bridge at night. The room is European sized, cozy and spotless. The best surprise is that you could over view the Danang City from the top floor. The staff goes out of their way to make sure you are comfortable. You can walk to many bars and restaurant around, like Water Front, Apsara.

Room Tip: High Floor
  • Stayed: April 2014, traveled on business
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1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded April 24, 2014

Dear John S,
Thank you for your review and kind comments. We are delighted that you enjoyed your stay with us. I agree with you, our location is superb, our room design is unique, the staffs always show their professionalism. Thank you for recommending the Brilliant Hotel to other travelers and we are looking forward to welcoming you back in the near future!
Sincerely yours,
Phan Thi Thanh Huong
Deputy Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

I can highly recommend this hotel (except for the fitness room). We stayed for four nights, booked the airport pickup which worked well. Greetings at the hotel was very friendly and we received a refreshing juice. Our room (junior suite) had amazing views over the river and the dragon bridge. Hotel room is well equipped and spacious.

Breakfast buffet offers a wide range of Vietnamese and continental breakfast choices. Just make sure you are on time - the breakfast buffet closes sharp.

We had a massage which was brilliant as well. The only thing I was disappointed of is the “fitness room”: it is really just 4 or 5 fitness machines cramped into a small area in the hallway on the way from the spa to the pool. It is not even an own room!

Checkout was also very swift and friendly. Overall, staff is very friendly and attentive.

Additionally: we always felt safe in the hotel (two females travelling) and walking around the hotel as well. The location is great for exploring the city by foot/taxi and walking along the river.

  • Stayed: March 2014, traveled with friends
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Thank barca02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded April 24, 2014

Dear barca02,

Thank you for taking the time to share your experience following your stay at the Brilliant Hotel. We are delighted to know that you enjoyed the Hotel room design, staff's professionalism, hotel security, our very central location and the different amenities we offer. We have shared your compliments to our colleagues and they would be very pleased and motivated to provide even better services.

Our goal is to always exceed our guests’ expectation and we look forward to welcoming you back to experience the full services from Brilliant Hotel.

Sincerely yours,
Phan Thi Thanh Huong
Deputy Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

We stayed at the hotel during the final leg of our trip around Vietnam.
Booked a Junior Suite for 2 nights. The room was amazing. Very spacious with a comfortable bed and a very nice bathroom with a shower and bath tub. Panoramic views of the Han river and the dragon Bridge. Staff were all very polite
and helpful. Turn down service a very nice touch with toiletries and complementary water being replenished in the evening. Breakfast was adequate.
This was probably one of the best hotels we stayed in during our trip in Vietnam in terms of quality an value.

  • Stayed: April 2014
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Thank Docta_hu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded April 15, 2014

Dear valued guest,

Thank you for your nice review. I have shared your kind words with our staffs. I am so happy you enjoyed your time with us and prove this with a high score. We hope you get to make it back to see us sometime soon.

Best Regards,
Phan Thi Thanh Huong (Mrs.)
Deputy Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

Discovering that DaNang isnt a "tourist location" surprised us quite a lot because of how much we enjoyed this area. This hotel was one of our "splurge" nights, as we were back packing and often not spending more than $10 a night, but booked on-line and were treated just like any other guests by the front desk ladies even with our huge packs and muddy travelling shoes. The room was beautiful, roof top bar had a nice view of the city, location was central, and the service really was wonderful.

  • Stayed: March 2014, traveled as a couple
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Thank ScarletteBegonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded April 15, 2014

Dear valued guest,

Thank you so much for your kind review. We are very glad that you have had a wonderful stay at Brilliant Hotel and that you were especially pleased with the friendliness, attention and service of our staff. It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back to our hotel.

Best Regards,
Phan Thi Thanh Huong (Mrs.)
Deputy Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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