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Review of Brilliant Hotel

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Brilliant Hotel
Ranked #16 of 286 Hotels in Da Nang
Certificate of Excellence
Reviewed May 11, 2013

Booked into this hotel for 3 nights. The rooms are however tiny and have the size of a broom cupboard. I understand that square meters are a big commodity in Danang but the room is very small indeed. What really makes up for this is the location next to the river with plentiful restaurants and bars around. The staff is extremely friendly and helpful. The breakfast buffet is great with a huge variety of dishes, continental or local, plus a good selection of high quality food. The hotel can definitely be recommended but next time I would spend the extra for a larger room.

Room Tip: Don't go for the standard room as they are very small. Recommend to spend the extra for a higher...
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  • Stayed: May 2013, traveled as a couple
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Thank caol_isla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded November 1, 2015

Dear valued guest,
Firstly, thank you so much for choosing our Brilliant Hotel while visiting Danang City.
We appreaciate your valued comments on our services, which will help us understand our guests and our services.
We hope to welcome you back soon.

Best Regards,
Phan Thi Thanh Hương (Mrs.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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478 - 484 of 803 reviews

Reviewed May 10, 2013

++ location (Next to river, easy to find, in center, close to airport)
++ view (stunning riverside view from 15th Floor)
++ personnel (pleasantly polity, generally English speaking quiet well)
++ flexibilty (1 hour later check out was possible)
++ decor (lobby and setting are very nice)
++ High quality breakfast
+ facilities (e.g. robes, flip-flops, hd-TV)
+ (little) pool

- Room could have been a little bigger
- Just a shower
- Flushing toilet not smoothly

Room Tip: Pick a top-floor room at east (or else north or south) for a stunning view over the river
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  • Stayed: May 2013, traveled with family
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Thank HaraldvanderWeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded November 1, 2015

Dear valued guest,
Firstly, thank you so much for choosing our Brilliant Hotel while visiting Danang City.
We appreaciate your valued comments on our services, which will help us understand our guests and our services.
We hope to welcome you back soon.

Best Regards,
Phan Thi Thanh Hương (Mrs.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

We only stayed here one night enroute to Hanoi but had a very pleasant experience.Welcome drink and cool towel on arrival,very friendly staff .We were on the ninth floor non smoking with a good view of the river.The room we had was a superior suite and although a little on the small size had everything we needed as well as complimentary fruit in room..We arrived in the afternoon and they managed to do a huge pile of laundry in 2.5 hours and the price was very reasonable. Breakfast was good. good selection of fresh fruit and also pho and other Vietnamese dishes as well as the regular cereal toast eggs etc.Good location with a couple of restaurants next door,try the Waterfront happy hour 5.30-6.30. All in all for $72 usd this wasa great deal.Also
close to airport if you have to catch a flight.

Room Tip: Try to get a river view and ask for a non smoking room
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  • Stayed: May 2013, traveled as a couple
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Thank Don F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded November 1, 2015

Dear valued guest,
Firstly, thank you so much for choosing our Brilliant Hotel while visiting Danang City.
We appreaciate your valued comments on our services, which will help us understand our guests and our services.
We hope to welcome you back soon.

Best Regards,
Phan Thi Thanh Hương (Mrs.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013

Excellent hotel. After being in Ha Noi (never going back) this hotel was a breath of fresh air. Great river views of the dragon bridge and close to the city life. Going 1 block off the hotel's street puts you in the local part of town, away from tourist traps. The shower design is a FAIL but we are not holding that against the hotel, just expect a wet floor. Super nice compared to inner city hotels. The price is just right too around $70 USD. Breakfast is very good. Construction is pretty much complete so previous posts might be taken with a grain of salt. Staff are friendly and we definitely will recommend this place to friends.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
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1  Thank GBO-1271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded November 1, 2015

Dear valued guest,
Firstly, thank you so much for choosing our Brilliant Hotel while visiting Danang City.
We appreaciate your valued comments on our services, which will help us understand our guests and our services.
We hope to welcome you back soon.

Best Regards,
Phan Thi Thanh Hương (Mrs.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

We stayed here overnight, great view, good location, best restaurant next door.
However, the tiling around the pool is marble and when wet is extremely dangerous! My 5 year old girl slipped twice and landed on her bottom, just getting out of the pool!! Could have been so much worse, she has a very sore and bruised bottom & tail bone and can hardly sit down. Be very aware when using, was inside and fairly cold, not big but enough to cool off.
Also double twins are like 2 king singles, not big enough for 2 adults and 2 small kids.

Room Tip: Small beds
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  • Stayed: April 2013, traveled on business
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Thank Lejon4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded October 31, 2015

Dear valued guest,

Thank you very much for choosing Brilliant Hotel Danang as your address of luxury in Central Vietnam. We were happy to learn that we met and exceeded your expectations and provided you with an unforgettable stay.

Once again, thank you for your visit and we are looking forward to welcoming you back here at Brilliant Hotel Danang.

Best Regards,
Phan Thi Thanh Huong (Mrs.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2013 via mobile

Location is excellent , next to promenade where locals stroll and dance in the evening. Great view of lagoon, fishing boats and amazing new dragon bridge. New hotel, it feels luxurious. Pool is small but nice and we both had excellent massages. Very friendly and kind staff.
Only one gripe: the price of the htel pick up fom airport is far too much. A 10 minute ride cost 200000 dong.also the prices quoted by hotel for car and driver were rip off. Shame they let themselves down on this.

  • Stayed: April 2013
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2  Thank Redshank6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded November 1, 2015

Dear valued guest,
Firstly, thank you so much for choosing our Brilliant Hotel while visiting Danang City.
We appreaciate your valued comments on our services, which will help us understand our guests and our services.
We hope to welcome you back soon.

Best Regards,
Phan Thi Thanh Hương (Mrs.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

I booked a superior room, yet i was upgraded to a deluxe room when i checked in, the deluxe room comes with an unarguably sweeping view of the Han river and the bridges! The room is incredibly big, clean and very comfortable, bathroom also equipped with bath tub.

The location is hard to beat, just across from the Han river, which is very lively during the evening, watching the local people and tourists strolling along. There are also couple of bar/pub/lounge next to the hotel, the Rachel and the Waterfront bar where mostly patronized by both expats and tourists!

  • Stayed: March 2013, traveled solo
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    • Service
Thank Liandy_Vu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrilliantHotelDanang, Deputy Director at Brilliant Hotel, responded to this reviewResponded November 1, 2015

Dear valued guest,
Firstly, thank you so much for choosing our Brilliant Hotel while visiting Danang City.
We appreaciate your valued comments on our services, which will help us understand our guests and our services.
We hope to welcome you back soon.

Best Regards,
Phan Thi Thanh Hương (Mrs.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brilliant Hotel

Address: 162 Bach Dang Street, Da Nang, Vietnam
Location: Vietnam > Quang Nam Province > Da Nang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #16 of 286 Hotels in Da Nang
Price Range: $68 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brilliant Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
The Brilliant Hotel is located at a prime location on Bach Dang Street, one of the most beautiful ones in the heart of Danang city, overlooking the scenic Han River with its famous bridges and a fantastic view of the beach city. Just 10 minutes-drive from the international airport, the hotel is ideal for travellers to explore the charm of historic and modern city with points of interest such as Da Nang's new Administrative Centre, Con Ga Church, the Cham Museum, Han market, shopping malls, restaurants and bars. Combining luxury and elegance in contemporary European and Asian architecture with Vietnamese hospitality, Brilliant Hotel is a truly home for both business and travelers in Danang. The hotel is tastefully designed to provide space and comfort with top of guest amenities in the international standards of a four-star hotel as well as brings fully comprehensive services to meet all guests' need. Brilliant Hotel aims to become one of the most favourite hotels in Danang. ... more   less 
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