We stayed here as a large group for 4nights and used the meeting facilities.
The meeting facility is great, meeting rooms and breaks with coffee and tea was while timed. Only thing was that the choices of food - out of the 6 teabreak items offered 5 of it had mango, and the juice - you guessed it if you said mango juice.
I had a higher expectation of the Hyatt chain and for the price of the rooms we paid ($200USD/night)
We had a group of 20+ pax checking in.The challenges started from check in. Here are some notes to how things work there:
- Reception was not prepared even though they were aware of our arrival. We had to wait around for around 30min for our room to be assigned
- Rooms were beautiful! But there are no shelters to the rooms so beware of the blistering sun and stormy rain
- Housekeeping not intuitive - we needed to call them to top up shampoos and soaps
- Room service portions are small
- Hotel while beautiful, does not have a convenience store - so place to buy a spare battery, sun screen or fever tablets.
- Beach is beautiful but absolutely no shelter or beach umbrellas or beach chairs
- Pools - there are many pools - most only reach your chest, and very hard to get attention to get staff to take orders for drinks or food
- while we were there, there were black outs several times a night.
- There are 3 restaurants in the property, but only 2 serves lunch.
- You may buy Dong from them with your USD, but you cannot buy back your USD with your DONG
- 90% of staffs have 40% of understanding of English. Hospitality do not come naturally.
- Since we travelled in May, the temperature was very blistering from morning 5am - 3pm, and storm and wind were so strong that the beach huts were ripped apart.
This is a big property - come back in 2years after the staffs are properly trained and the hotel learns more intuitive and step up the facilities and offerings to resorts guests.
- Official Description (provided by the hotel):
- Poised on a tranquil stretch of white sand beach between the Marble Mountains and the beachscape of the renowned Nuoc Non, is Hyatt’s newest property in Vietnam, Hyatt Regency Danang Resort & Spa. Our resort has ushered in a new era for contemporary design with elegant Asian touches. The resort feels secluded, yet is just 15 minutes from Danang International Airport and only moments away from the UNESCO World Heritage Town of Hoi An and two international championship golf courses. Its favourable location and accessibility provides the ideal environment for both a relaxing holiday and group events. ... more less
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- Also Known As:
- Hyatt Regency Danang Hotel Da Nang
- Hyatt Regency Danang Resort And Spa