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“great dining experience”

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Crowne Plaza Danang
Ranked #78 of 255 Hotels in Da Nang
Lausanne, Switzerland
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“great dining experience”
Reviewed April 4, 2014

WOW! my first time at CPD. What a meal experience!
and I get to meet the Executive chef in person, William Thong. He is such a healthy looking happy go eating guy. I asked him for some recommendation and guess what? All went well. From Japanese to Fresh restaurant...great value. Thank you William!

The service was excellent and the food was great.

Highly recommended

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank eddie_is_lim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
Hanoi, Vietnam
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 4, 2014

this resort is full of chinese. Chinese peole come there to gamble. Every staff speaks chinese and no western people there. The beach is amazing. just wanna spend whole day lying on the beach. Breakfast buffet has a large variety but most chinese food. Chinese peole are so noisy and untidy

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mai M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australind, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 25, 2014

The hotel lobby was fantastic and huge. The rooms size are good and could easily accommodate 4 guests. The beach was beautiful and the pool very generously sparse. This hotel is huge and you really have to walk and explore the outlets.
The breakfast was a little chaotic as there were many tourist form China - there is a big casino patronized by the Chinese tourist.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank melblake07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Danang, responded to this review, April 9, 2014
Dear melblake07,

Thank you for taking the time to post a review of the hotel. We are happy to see your compliments of our guest rooms and hotel lobby. However, we regret your stay was negatively impacted by the breakfast experience. We appreciate the feedback you have provided which will help us as we continually enhance the product and service we offer our guests.

Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you would give us a chance in the future to show you how great our hotel is.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Da Nang, Vietnam
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 19, 2014

We have always loved the idea of having an outdoor wedding, and Da Nang is famous for its beautiful sandy beach. We realized that we were very fortunate to have the opportunity to create our dream wedding here. We began our search by visiting pretty much every beach resort in Da Nang to check for availability, banquet space, décor, cost... We even went to several in-land upscale hotels and wedding restaurants to compare food menus, quality of service… After an extensive search that took weeks, we decided to choose Crown Plaza as the destination for our wedding. We gave Crown Plaza five stars on the comparison chart based on these criteria:

Menu: We found the BBQ seafood buffet menu to be an excellent choice given the premium meat and wide selection of both Vietnamese and Western cuisine. The package cost was very competitive and fit well in our price point. We were provided an elaborate tasting dinner for 6 and thoroughly enjoyed sampling the menu. On our wedding day, the amount of food was generous and served fresh from the grill. Our guests were busy shopping for their plates and had a great time.

Service: It could not have gone better. We worked with Phuc, the event manager on duty at that time. She was our single point of contact who provided us with the initial consultation and followed all the way through. We liked the fact that Crown Plaza offered a full wedding package which included the venue, food, cake, floral arrangements, decoration, reception table, picture stand and best yet, a beautiful honeymoon suite with all of the bells and whistles. Phuc helped us with picking out all of the details and assisted us with other services such as transportation on the wedding day. More importantly, Phuc was actually 8 months pregnant at the time, yet she was always vibrant, energetic, professional, and attentive. When it got close to our wedding day, we were concerned whether or not she would be able to supervise the event as she was near delivery. But she showed up, with such a good spirit and made sure everything went well for us. We were very grateful.

Location and ambience: To us, Crown Plaza stands out from other beach resorts with several dominant features. The front of the resort is built on the high ground with a very grand and elaborated architecture. Our wedding guests were very impressed with the entrance, the interior décor and lighting. We shot some amazing wedding photos here as well (in the infinity pool, on the beach, around the resort…) The outdoor area that we set up the banquet was between the fine dining restaurant on the ground floor and the pools, looking out to the ocean just right behind the lines of gorgeous palm trees. We started the wedding at 4pm, and as the sun set, the candles and lanterns were lit up, sprinkling little lights onto the dining tables set in classy white.

All in all, we and our wedding guests had a great time. It was an amazing experience and we would not have wanted it any other way. We sincerely thank Crown Plaza for making it happen for us and we hope many other lucky couples would be able to have their once in a life time memories here.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Khanh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
1 review
Reviewed February 18, 2014

Its my 2nd time staying at the hotel. The followings are my personal opinions to this hotel, 'goods' and 'bads'!

Goods:
-both of the external and internal design and decorations are excellent
-i especially love the bathroom because the bath tub is nice
-very suitable for FAMILY staying because there is a children pool and loads of water sports can be chosen, also, there are many hermit crab on the beach if you look carefully.
-I did the pool-side massage, it was my 1st time doing this in open-air without wearing tops. The staff is skilful and i fell asleep under the warm sunshine
-do a little gambling at night when u are bored at room, also the restaurant near the casino as i remember its 24/7 and i tried the vietnam pho there, it fulfilled my night
-the buffet is wide-range and the newly opened North Korean restaurant is surprisingly good especially their services. They performed when we were having our dinner, the way they walk and sing are very traditional, probably because they come from North Korea.

Bads:
-Some of their staff cant speak fluent English and this causes some communication problems
-The room service is not efficient enough because I waited for like 30 mins to get an extra towel

Room Tip: better to choose a bedroom with sea view and bring USD when u are around the hotel because u cant pa...
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katrina w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 14, 2014 via mobile

To begin with...the lobby is not A/c because it is open air and there was always a lovely breeze. Stunning in its design it is massive. When I went to check in I found out that my reservation had been accidentally made for a month earlier and since it was a reward points stay they had taken the points because they did not get a cancel notice. The most wonderful thing happened...the clerk sent us to the bar for a free beverage while she sorted it out. Since it was my error I was ready to pay any price to stay because it was awesome, but, when she came back she told me she had retrieved the points, put them toward this stay and then put us on the club level. GREAT SERVICE ABOVE AND BEYOND!
Our room had fresh flowers, a beautiful fruit platter and every amenity I could have imagined, refreshed every day. The club level has access to a private dining area for breakfast and evening buffet, including top shelf alcohol. there was also a private pool by the dining area and we could stay there all day and all beverages and food were complimentary. Although the resort was full there was never anyone else in the dining area or private pool. I dont know why except that most guests preferred to be in the casino.
Just because it is included doesnt mean no tipping and since we are generous tippers we became friendly with the servers....(still on facebook with most of them).
White powdery sand beach with warm ocean water, an infinity pool to die for and best $20.00 massage I ever had.
STAY AT CROWNE PLAZA

Stayed April 2013, traveled as a couple
Helpful?
Thank travelswithmimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 15, 2013

We had a 2 night stay in this hotel & from the moment you walk into the grand reception foyer, you are impressed by the scale of this hotel. Check-in was painless & we were shown to our room by a porter whose English was poor so couldn't really explain much about the facilities. The room was large & very impressive, lacking for nothing. The grounds & pool are marvellous & a real highlight of this hotel.

Ordering room service was an interesting experience since the phone service operator had surprisingly poor English considering she was the main conduit for communication with guests. This experience was shared by others in our group. Perhaps her Mandarin was better than her English since as others have commented, many guests seemed to be Chinese. She did get the room service people to call us back immediately so all was fine in the end & our late night snacks were delivered promptly & were fresh & hot. Once of our group wasn't so lucky in ordering room service but the next day they received a huge bowl of fresh fruit with a personal note of apology from the manager who followed this up to ensure everything was now OK - a nice touch.

The dining experience in Fresh was great although since it was hot during our stay & this area is covered but open, it was a little too warm for comfort. The restaurant staff were delightful. There was a seafood buffet the night we dined there with a daunting array of fresh seafood, much of which required cooking at the table & we have no idea how to prepare this. The staff were terrific in assisting us to make our selection then helping us to get it cooked & served creating a fantastic dining experience. We had a lot of fun & they shared many laughs with our tour group as we enjoyed a very Vietnamese dining experience. They also kept the (included) cold beer flowing which quickly overcame any concern about the heat. Breakfast the next day was just as wonderful & we were greeted by many of the same staff who had served us the night before & their friendly smiles were a great way to start the day.

Checkout was quick & efficient.

Room Tip: Some rooms seem to have quite a hike to central areas like reception & restaurants/bars so if yo...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Danang

Property: Crowne Plaza Danang
Address: 8 Truong Sa Street | Khue My Ward, Ngu Hanh Son District, Da Nang, Vietnam
Location: Vietnam > Quang Nam Province > Da Nang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#31 Luxury Hotel in Da Nang
#44 On the Beach Hotel in Da Nang
#47 Spa Hotel in Da Nang
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Danang 4.5*
Number of rooms: 535
Official Description (provided by the hotel):
Crowne Plaza Danang is the only international upscale hotel that offers the most variety of pools including he largest free-form infinity pool and full range o f dining options that families and friends can come together and connect with each other. ... more   less 
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Also Known As:
Crowne Plaza Danang Hotel Da Nang

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