We had a 2 night stay in this hotel & from the moment you walk into the grand reception foyer, you are impressed by the scale of this hotel. Check-in was painless & we were shown to our room by a porter whose English was poor so couldn't really explain much about the facilities. The room was large & very impressive, lacking for nothing. The grounds & pool are marvellous & a real highlight of this hotel.
Ordering room service was an interesting experience since the phone service operator had surprisingly poor English considering she was the main conduit for communication with guests. This experience was shared by others in our group. Perhaps her Mandarin was better than her English since as others have commented, many guests seemed to be Chinese. She did get the room service people to call us back immediately so all was fine in the end & our late night snacks were delivered promptly & were fresh & hot. Once of our group wasn't so lucky in ordering room service but the next day they received a huge bowl of fresh fruit with a personal note of apology from the manager who followed this up to ensure everything was now OK - a nice touch.
The dining experience in Fresh was great although since it was hot during our stay & this area is covered but open, it was a little too warm for comfort. The restaurant staff were delightful. There was a seafood buffet the night we dined there with a daunting array of fresh seafood, much of which required cooking at the table & we have no idea how to prepare this. The staff were terrific in assisting us to make our selection then helping us to get it cooked & served creating a fantastic dining experience. We had a lot of fun & they shared many laughs with our tour group as we enjoyed a very Vietnamese dining experience. They also kept the (included) cold beer flowing which quickly overcame any concern about the heat. Breakfast the next day was just as wonderful & we were greeted by many of the same staff who had served us the night before & their friendly smiles were a great way to start the day.
Checkout was quick & efficient.
- Official Description (provided by the hotel):
- Crowne Plaza Danang is the only international upscale hotel that offers the most variety of pools including he largest free-form infinity pool and full range o f dining options that families and friends can come together and connect with each other. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotwire, Hotel.de, Travelocity, Agoda, Ctrip TA, Hotels.com, TripOnline SA, Priceline, Cancelon and HotelQuickly so you can book your Crowne Plaza Danang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Danang Hotel Da Nang