FACT.....If you don't have a great time at this hotel then you may as well give up on travelling, stayed at some truly top end hotels and this beats them all.
Accommodation, service and attention to detail is impeccable, you are made to feel truly special by everyone from the top to the bottom.
We stayed over Tet which due to our ignorance didn't realise so this made the hotel busier with Asian families than I imagine it normally would be as this is a big family time for them. We ended up with a family next to us which made it a little noisy around our private pool at times, mentioned this to one of the staff in general conversation at breakfast and half hour later we were packed and moved to another room. Nothing is too much hassle and in fact the same young lad Jack who had kindly arranged this for us also sent a cake, arranged breakfast on the beach and a romantic flower bath for our anniversary that we a barely mentioned a week earlier in a brief conversation. He's only been here a week himself so God knows how good he'll be when without doubt we come back next year.
I don't often use spa's but my wife frequently uses them when we're on holiday and she rates this one as the best. The professionalism of all the staff is amazing and truly unexpected from what can still be considered an emerging nation when it comes to tourism. I found myself in there more than my wife having wraps, massages and even facials (although I'll keep that one on the down low from my mates). All the therapists are wonderful and I guarantee you won't have a bad treatment, some did stand out however...Ms Sang, Ms Bey and Ms chau were absolutely exceptional.
The restaurant staff are also fantastic, I don't know if it's the recruitment process, the training or the Vietnamese people in general but I haven't had better or more polite service anywhere in the world. We were looked after by Ms Van during our two week stay and she was fantastic, super professional, very friendly and nothing was too much effort. We had Ms Mai on a few occasions and she too was exceptional. I've only mentioned a few staff that we mainly interacted with but everyone we dealt with was great.
Get this hotel on your bucket list, visit Vietnam before it gets too commercialised, spend more than a couple of days here to exploit the lovely empty beaches and surrounding mountains as well as Hoi An.
One slight improvement would maybe be too accommodate the families on one side of the hotel and couples on the other where possible, this hotel does promote peace, relaxation and tranquillity and I feel this would help.
- Official Description (provided by the hotel):
- Offering a stunning beachfront location and a range of elegant private pool villas, plus Fusion’s unique “all-spa inclusive” and “breakfast anywhere, anytime” services, Fusion Maia Da Nang is, we think, the sort of place to lose yourself and find yourself, all at the same time. For unforgettable cultural encounters, we’re also situated within easy reach of three UNESCO World Heritage Sites. Ideal for couples, honeymooners, solo travellers, or families, the art of relaxation is available to all. Blending healthy living with understated luxury, Fusion Maia Da Nang is more than a resort - it’s a way of life. For us, it’s also the cornerstone of the entire Fusion family. With an emphasis on wellness, sensibility, and refreshingly original concepts, our core values can be found in everything we do here. And if you’re not saying “Wow!”, we’re not doing it right. You see, at Fusion Maia Da Nang, we’re not like other resorts. We’re different. For a start, we think that shaking off the distractions of the modern world is one of the most important parts of any vacation. That’s why we’ve developed our unique “all-spa inclusive” concept. Yes, that’s right. For each night stayed at a Fusion Resort, our extensive spa menu and wellness programme including activities such as yoga, meditation and tai chi, are all at your disposal, and at no extra cost. ... more less
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- Also Known As:
- Fusion Maia Hotel Da Nang