We stayed for four nights at this property & did not find that it was good value for money, in fairness this may have been due to the timing of our stay which coincided with the anniversary celebrations for the re-unification of South & North Vietnam & subsequently saw the hotel overbooked with family groups of Vietnamese. This meant that the staff were stretched & couldn't really be bothered with us, with the exception of the front of house staff & the guest service manager, who was excellent.
We arrived fairly late at around 20:00 hours, due to delays with our internal flight, but were met at the airport by an extremely nice & enthusiastic driver, from the hotel & check i was quite easy & straight forward & we were told that we could order a meal from the bar, which overlooks the grounds.
This was not as easy as it sounded & we had great difficulty ordering a Coca Cola & a fruit juice that matched the one that we were given upon arrival, after a couple of attempts I received a coca cola & my wife a very nice fruit juice. The staff seemed more interested in looking after the visiting Vietnamese guests, who we found to be quite rude & abrupt & very untypical of the Vietnamese people that we encountered during our all too short tour, who were always lovely, open & welcoming.
The meals that we ordered were both good & bad, my wife ordered a fish pie, which was excellent, whilst the chicken that I ordered was terrible & poor value as I found it inedible, we were later to find an excellent restaurant, named Murphys, just across the road where we ate on the remaining evenings!
The actual hotel itself is very nice with very good rooms, a fab swimming pool & a good beach, although there are only five or six sunshades, on the beach & they could also do with a repair, it wasn't a problem getting one of them, as the other guests seemed to stay in there rooms most of the day.
There is a very good, free, shuttle bus that runs into Hoi An, which we took advantage of, & once again the driver, whose name was An, was excellent.
We had a slight problem of being woken up at around 6 o'clock in the morning, by children running up & down the corridor & knocking on our door, but in fairness we should have mentioned this to the management, but did not.
The breakfast buffet was extensive & mostly good, although we had a problem getting yogurt on one occasion & as this forms a large part of our diet, in the mornings, we found it annoying, as we did the fact that the staff told us that they were too busy to get us a cup of tea on 3 of the mornings, that we breakfasted.
Then on the 4th morning, when the guests that had been staying for the celebrations had departed, the hotel seemed to be suddenly transformed into the kind of hotel that we thought that we had booked, everything was hunky dory, the staff seemed happy we were offered tea at our table, unfortunately, for us, we were leaving at 09:30 hours.
In fairness to this hotel, I think that had we arrived before or after the aforementioned celebrations I would have been writing a completely different review of this hotel, just as other guests have.
So, in conclusion, I would think that our experience was not atypical & so I would not want to put anyone off of staying here, just make sure that you do not stay when there is a National holiday
- Official Description (provided by the hotel):
- Located on the stunning white sands of Bac My An Beach, the stylish Pullman Danang Beach Resort is an oasis of activities and facilities for the modern traveller. With an idyllic setting on the silver shores of Central Vietnam, this luxury resort is perfect for a family holiday or romantic beach getaway. And with extensive function facilities, Pullman Danang also provides the perfect location for your next incentive getaway or event. ... more less
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- Also Known As:
- Lifestyle Resort Da Nang Hotel Da Nang