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“Big smiles all around”

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Hai Au Boutique hotel and spa
Ranked #54 of 141 Hotels in Hoi An
Certificate of Excellence
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1,468 reviews from our community

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5
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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sydney
1 review
5 of 5 bubbles Reviewed August 5, 2008

Hoi An – in central coastal Vietnam

Hoi An is a great historical village about 30 kms south of Da Nang, almost half way between Hanoi and Ho Chi Minh City. Heaps of shopping, things to see and unbelievably cheap, brilliant food and one of the nicest, cutest beaches I’ve even been to in Southern Asia. But the hotels are the thing – you can’t enjoy stuff, if the hotel is lousy.

Just come back from my second time in Hoi An – it’s just one of those places you could fall in love with very easily. I can really recommend the Hai Au (high aw) hotel, which is on the main drag leading to Cua Dua beach 2 kms away. I visited the hotel the first time I came to Hoi An but it was booked out – I took one look and wanted to stay there simply because of the service and the staff. I got to know them reasonably well.

Heaps of rooms, decent prices for both the rooms and food and around the two or three star quality mark. Try to get a balcony room if you can – the views are pretty good. The rooms are definitely a cut above others in that same quality bracket as their pretty roomy, TV, fridge, beds etc but most importantly, really clean and modern bathrooms. Dvd
-players, motorcycles and bikes can be organised right outside the door and the swimming pool out the back is small but really handy at the end of a long sweaty day!

The foyer is a killer – all old Vietnamese and Chinese style furniture and walls. The Internet is free depending on the price of the room and the buffet style breakfast is pretty good and included in most room prices. Ms Kim has recently opened a restaurant extending off the breakfast area towards the street, serving grilled meats and the usual yummy Vietnamese dishes – pretty cute with overhead lamps and the beginnings of a overhead vineyard canopy.

The position of the hotel is cool also – half way to the beach and the old Town and easy to find after dark. You can easily walk back there after a night in the old town which is less than five minutes down the road without having to take a over-priced motorcycle taxi.

But the service is just amazing – nobody’s in a rush, they’re always patient, know all the places, the prices etc and they give you a decent map of the town! It’s one of the few hotels I’ve stayed at in Vietnam where they have enough English and attitude to be helpful and friendly. Most of the staff are young and always joking and they seem to be genuinely interested in what we are doing and are we enjoying it.

Check it out. There’s pics

cheers
stivi

  • Liked — simply the staff
  • Disliked — There is no lift
  • Stayed June 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank stiviinbondi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falun
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 30, 2008

I have stayed at many hotels in Vietnam but this is one of the best even if it only have two stars. This very much due to the friendly and serviceminded staff. Always with a smile and ready to serve you with advices, solve a problem or book tickets/tours. The hotel has clean and very well maintained rooms incl a small but tasty breakfast. It also have a swimmingpool in the backyard. About 15 min stroll to the old center and about 4 km to the beach. Outside the hotel is a frienly lady vendor stationed with cheap drinks and snacks but also service such as rent of a bicycle. I have stayed many times at the hotel and keep coming back

  • Liked — The staff
  • Stayed December 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank roadguide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hai Au Boutique hotel and spa

Property: Hai Au Boutique hotel and spa
Address: 576 Cua Dai Street, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#34 Spa Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Official Description (provided by the hotel):
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 
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Also Known As:
Hotel Hai Au
Hai Au Hoi An

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