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“Great value for money and excellent service!”

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Hai Au Boutique hotel and spa
Ranked #61 of 158 Hotels in Hoi An
Certificate of Excellence
Reviewed October 8, 2013 via mobile

We stayed at this hotel for 2 nights. Walked in off the street after seeing it on trip advisor and were very impressed. The rooms were large and clean, it had a pool, and was within easy walking distance of ancient town. They organized our next flights for us and our tour with Jack Tran Eco-tours (must-do!!) as well as lending us bikes for the day, doing our laundry and making the best restaurant recommendation (Ba Le Well). We would definitely stay here again and recommend anyone else to do so!

  • Stayed: October 2013
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Thank Becz08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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624 - 630 of 1,534 reviews

Reviewed October 6, 2013

We spend just one night in Hoi An but we couldn't choose a better hotel. We felt like home, because the staff was great, helpful and kind. Even made us a honey moon cake as a gift for us!
May be hotel is not good situated, because you have to walk around 10 minutes to reach de center, but this give you a more peace.

  • Stayed: September 2013, traveled as a couple
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Thank dserarols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

This is a lovely hotel about a 10-15min walk to the beginning of Old Town (the market). The girls at the front desk are lovely and friendly, they all know your name by the second day and are very helpful. As others have said the included bfast is great; the pool is ok, it doesn't get much sun and isn't anything special to look at, but it does the job after exploring all day. The rooms are clean, the balconies are abit narrow to be any use, but good to dry your bathing suits etc. The bikes are great to explore the rural areas or ride to the beach (15min). There's a book exchange and computers to use in the foyer. The dress shop they are affiliated with across the street is abit pushy, but that's pretty normal. The on-call doctor was great, spoke perfect English and trained in France. Great amenities, location and staff, would stay again.

Room Tip: It was closed for renovations when we were there, but you might want to make sure your room doesn...
  • Stayed: September 2013, traveled as a couple
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Thank IslandGirl715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

We ended up staying here for 7 days and had a ground floor room, the room was huge and the bed was massive - not sure how I'm going to go back to a regular sized bed now. The staff are many and they are friendly and a bit cheeky, the girls in the restaurant are so sweet especially when you order a strange cocktail and they gather to confer and giggle about making it. The pool was lovely on hot days, and the fruit platter on arrival was a life saver. Breakfast is good and Vietnamese ice coffees (I miss them!) It is quite loud being on the ground floor, but only from about 8am till about 9pm and it's mostly singing, giggling, chattering and cleaning which I enjoy and it made me feel like I was part of the action. (not for everyone - get a higher room is that's an issue) It's a bit of a walk to town but borrow a bike and you'll get there in no time. If you run into Ms Mihn in the alley next to the hotel say hi from us she is a character. We both really enjoyed our time at this hotel.

  • Stayed: September 2013, traveled as a couple
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Thank kitty r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

This is a 2 star hotel where guests are treated like VIP's. You are warmly greeted on a first-name basis during your entire stay. The rooms are comfortable but beginning to show their age. Wonderful breakfast - the best we had in Vietnam - though a dinner we had was bland and uninteresting. Our room had a computer and wireless Internet. Unfortunately the wireless data speed is woeful and the PC had a very corrupted version of XP - due to the fact that anyone can log on and make any changes they like. Hoi An is a very pleasant town and this hotel serves its younger tourists - particularly backpackers - very well.

  • Stayed: September 2013, traveled as a couple
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Thank EverythingElse2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

Very helpful and friendly staff. They tried to make our staying unforgettable with very kind details. In fact, we were celebrating our anniversary and they prepared to us a marvellous cake and the bed was decorated with flowers and towels in swan shape. the food at the restaurant was absolutely delicious and good value for money. Very good location. Clean and new. EXCELLENT!!

  • Stayed: September 2013, traveled as a couple
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Thank Ignacio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

I still can't quite believe how good this hotel was considering what an incredible bargain it was. The room was clean, the shower in the bathroom was powerful with a constant temperature and the air con was very effective (thankfully). We arrived late at night as our flight had been delayed but, as we had phoned ahead, they had arranged for a car to meet us. The breakfast was buffet style with a plentiful variety of choices and was included in the price. The staff were incredibly friendly and remembered our names from day 1. It was only a short walk into the main area of the town where there are a wide variety of shops and restaurants. I would recommend a visit to the silk worm factory on Le Loi, although if you want some clothes made for you, you can get good quality for around half the price.

  • Stayed: September 2013, traveled as a couple
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Thank Angiek999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#37 Spa Hotel in Hoi An
Price Range: $25 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Official Description (provided by the hotel):
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 
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Also Known As:
Hotel Hai Au
Hai Au Hoi An

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