Our first time in Vietnam and a not good start at Saigon airport where we found airport staff unfriendly and unhelpful so with some reservation we made it to Hoi An and Vinh Hung Riverside.
What a revelation at this hotel. Within 2 days we were on first name terms from management down to cleaners and gardeners. All of the staff made us feel special, so much so that we were given a better room on the ground floor because the manager (Mr C) did not want us climbing 2 flights of stairs, offered complimentary dinner at the restaurant, and complimentary taxi to Da Nang airport for our onward travel! We explained to Mr C that we already had a taxi arranged and without hesitation he said then you must take a river cruise on the Thu Bon river for 2hrs instead! It was my wifes birthday while at the hotel and in the afternoon we were lazing around the pool when a member of staff arrived with a birthday cake. We have stayed at many hotels around the world but never have we been treated so royally as this. We did think at one point that the management may have confused us with someone else but no on speaking to several other guests they also had received similar treatment and also many guests are repeat customers. In conclusion We 100% recommend this hotel and also it is probably the best located in Hoi An. So to Mr C and everyone at Vinh Hung riverside a very big thank you from the Bird family.
- Official Description (provided by the hotel):
- Total 17 keys. All rooms have either private balcony or veranda or terrace with the view of garden, lotus pond, pastoral scenery, or paddy fields. All rooms are non-smoking. ... more less
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- Also Known As:
- Vinh Hung Hotel Hoi An
- Vinh Hung Hoi An