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Pho Hoi Riverside Resort
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Savings alert! 22% below average rates

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Savings alert! 19% below average rates

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Reviews (494)
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All reviewsacross the bridgethe riverold townshort walk over the bridgenice resortstayed here for nightsnice poolcooking classmarkethuebustlelanterns
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Reviewed April 13, 2013

had a villa room for 8 days,location is very good,just across the bridge.the staff were very friendly,swimming pool a blessing in the heat.yes maybe it could do with updating but found it to be a charming oasis from the hustle and bustle of hoi an.

Room Tip: villa rooms have view over the river
  • Stayed: March 2013, traveled as a couple
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Thank dannyc28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

This place enjoys a great location in a peaceful garden across the bridge from busy ancient Hoi An. Our spacious room was in the main building with views over gardens and river. The rooms were furnished in tradtional Vietnamese style, some of the furniture was so oldfashioned , it was almost cool! The bed was very,very hard, too hard (and we do like firm beds), and had only a top sheet, no blanket or duvet! We had expected a safe in the room, after arguing a bit with the reception , three men brought and installed a safe! There was adequate wardrobe and drawer space, we had access to a small balcony, and the TV had BBC world,but an electric socket was lose, almost coming off the wall. The bathroom had a very good hot water supply, with excellent pressure, good for showers, but the wash basin drained extremely slowly, there was sometimes a bad smell from the drains, and the shower curtain was very grubby. Wifi was almost non existent in the room, you had to go into the lobby for a decent connection!
The resort is located in a big tropical garden right by the river. There is no gym, but there is a nice, sparkling, clean pool, which looked very inviting- alas, we didn't have time to use it during our four night stay.
Staff generally spoke little English, were mostly very sweet and tried to make you welcome, both at the front desk, and in the restaurant. We weren#t too impressed with the breakfast. The Vietnamese selection was much better in other hotels, the fruit was sometimes of mediocre quality, and juice and coffee were watered down/ very weak. They did cook eggs to order, they had some cheese and ham, and several homemade, very runny jams, but sometimes the toaster did not work, and then the baguette was like chewing on cardboard!
Overall we had a quite good stay at the hotel.,If only they could improve and upgrade a few things it would be a pleasure to stay there, they have such an enviable riverside setting, and should make the most of it!

  • Stayed: February 2013, traveled as a couple
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1  Thank ullabee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2013

The Pho Hoi Riverside Resort is located across the bridge from the market in Hoi An’s Old Town - a mere 5-minute stroll and you are in the glorious old centre of Hoi An. Some people say that Hoi An with its beautifully restored old buildings and its colourful lanterns everywhere has turned into a kind of Indochine à la Disneyland, but so what - it is still very charming. The hotel itself has different kinds of accommodation, we were in the main bulding in one of the budget rooms, but on the top floor with a fine view of the river and the hotel gardens. Our room was large and bright with windows on two sides. We also had a small balcony to sit and enjoy a cool drink and watch the river go by. The setting is luxuriant and tropical - palms and flowers everywhere with small boats passing by on the river. The pool looks directly onto the river and it was clean and inviting, but the water unfortunately was too hot to stay in it for very long. The staff were friendly and efficient. The buffet breakfast was a wide selection of almost everything you could imagine people would like to eat for breakfast - both western and far eastern. The only negative point for me was the dirty shower curtain in the bathroom and the stained and dirty matresses on the sun loungers round the pool - a shame as everything else was gorgeous!

Room Tip: The top floor budget rooms in the main building are excellent value for money with great views of the river and Hoi An. The bungalows in the garden are more upmarket.
  • Stayed: April 2013, traveled as a couple
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Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2013

On checking out of this hotel my husband and I were told that there was a laundry bag 'missing' from the room. After explaining that we had not used it let alone taken it we were told we would be charged US$5 for it followed by numerous accusations that the cleaner had said it was there so it must have been there. Basically ending in us being told we were lying and that they would search our luggage to recover it! Obviously this was not expected so we requested to speak to the manager who promptly arrived with 3 security guards!

The manager was nothing but rude and insisted that they would search our luggage & that we had taken this so called laundry bag (which mind you, would have cost no more than 10cents) because he was sure it was there when we arrived in the room.

On refusal to allow for our personal belongings to be 'searched' for something we did not have we removed our bags from the hotel and were followed by the manager who told us he had called the police. So very bizarre & rude.

Ironically we had sent our washing to the in house washing service 2 days before in a plastic bag in which it was returned, clean!

I have never been so offended or treated with the disrespect this manager showed us so much so I felt the need to leave this review. I strongly recommend that you sve yourself the chance of this happening and stay away from this hotel. It was overpriced for what it offered. The location was great but the staff were really only friendly when they thought they could sell you something. The restaurant was extremely overpriced and average also. I have travelled the world and stayed in hotels in all sorts of countries and never witnessed anything quite as shocking as what I did at this one.

  • Stayed: April 2013, traveled as a couple
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Thank 214KimD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2013

The location of this hotel is excellent, located at riverside and just 5 minutes walk to the main event in Hoi An. The downward was the room boy who guided me top my room was very rude and lack of smile, he even slammed the door hardly while i was still dropping my luggage off! The room looks old and tired, they really need a touch of refurbishment. The bed is hard, but it's fine for me.
Breakfast served at the edge of the riverside, quite a view in the morning while sipping the famous Vietnamese coffee.

  • Stayed: March 2013, traveled solo
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Thank Liandy_Vu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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