We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beware Noisy Guests”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Hoi An Trails Resort
Ranked #62 of 153 Hotels in Hoi An
Certificate of Excellence
warwickshire
Level 6 Contributor
152 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Beware Noisy Guests”
Reviewed February 19, 2014

We had expected to stay at a different hotel but after our initial disappointment we found this hotel a more than adequate substitute. Maybe we were lucky with our room which overlooked the pool and faced away from the main road. Breakfast was a disappointment though

Room Tip: Make sure you overlook the pool
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WarwickshireTopcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this review, yesterday
Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,038 reviews from our community

Traveler rating
    514
    373
    94
    40
    17
See reviews for
226
436
57
6
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Traralgon, Australia
2 reviews
Reviewed February 18, 2014

I just got back from a holiday through Vietnam with my partner and while we were in Hoi An we were very happy to be staying at this hotel. We took advantage of the airport pick up (at an extra cost) and were taken straight from our terminal to reception. All of the staff that we came into contact with were lovely albeit sometimes there were slight communication difficulties but hey we were in a different country and can't expect everyone to speak perfect English. The room was fantastic, much larger than the photos lead me to believe actually. Our little balcony had a perfect view of the beautiful pool and the view from our side window looked over the rice paddies behind the hotel. Would happily return here.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maddie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this review, yesterday
Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weymouth, United Kingdom
Level 6 Contributor
277 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed February 16, 2014

We were booked in here as a 2nd choice from our original hotel and so were a little unhappy on arrival. BUT we were impressed with the room that we were given overlooking the pool which was spacious and comfortable. The staff were always most helpful and pleasant.

Downsides? To be fair, it was only the location which is a genuine 45 minute walk from Hoi An old town. The hotel offers a fairly frequent shuttle bus and local taxis are not expensive. Our original hotel booking had been only a few steps from the old town, hence the comment about this.

Upsides - apart from the good hotel room. Right opposite the hotel are a couple of small supermarkets, spa/massage establishments, laundry facilities - and close by 2-3 very good outside restaurants for evening meals.

Finally, only one 'complaint' was that the buffet breakfast could often disappear early on when there were a lot of overnight visitors. It seemed a bit of a problem to replenish the dishes on offer to those that came to eat a little later....

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterMac29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this review, yesterday
Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 10, 2014

What a refreshing and restorative stay we had at Hoi An Trails! After traveling for some weeks, it was just what my wife and I needed to continue anew. Extremely courteous and attentive staff clearly prioritizing our comfort. We strongly urge anyone traveling to Hoi An to consider this resort. I feel confident guaranteeing your satisfaction.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NWGeographer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this review, yesterday
Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level 6 Contributor
95 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed February 8, 2014

This hotel is good as offers free bikes or a shuttle bus to town. The rooms are huge (we got an upgrade) which was nice for our Christmas stay.

The buffet breakfast was ok, just recommend hotter drinks, though plenty of choice.

We spoke to the manager regarding the fitness centre as the pictures inline show shiny machines - this is not the case and most of the machines are broken. They are outside so have been weather damaged.

Great pool but was too cold for us to use in dec but very good service overall.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LittleBee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this review, yesterday
Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chislehurst
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 7, 2014

Stayed 2 nights in trials hotel, hotel shuttle bus into town centre, nice rooms with balcony. Secluded pool area.breakfast served in comfortable dining room.lots of places local to eat if you don't fancy the hotel, but food was good. We were lucky because we went at new year and the decorations in the hotel and town centre were amazing.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pauline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this review, yesterday
Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, Missouri
Level 6 Contributor
121 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed February 2, 2014 via mobile

We spent two nights in Hoi Ann and really enjoyed the town and the hotel. Rooms were nice and breakfast was fine but dinner at the hotel was just OK at best.

I would recommend looking at the Hoi Ann Bicycle Tour which you can find under attractions. I just completed a TA review on this tour.

Stayed January 2014, traveled with family
Helpful?
Thank Bob1600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van B, Tổng giám đốc at Hoi An Trails Resort, responded to this review, yesterday
Dear Our Guest,

On behalf of the staff and the management at Hoi An Trails Resort & Spa, we would like to thank you for your special time with us during your trip to Hoi An .

We very much appreciate your comment . We will keep our good work and try on our best to serve our guests better.
We already had a renovation recently and everything now is in the new good shape.

We look forward to welcoming you back to distinguish the difference and experience the fresh ambiance which is very “Trails”

All the best from our team,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hoi An hotels
0.6 mi away
Muca Hoi An Boutique Resort & Spa
0.9 mi away
Phu Thinh Boutique Resort & Spa
1.7 mi away
Hoi An Coco River Resort & Spa
Show Prices
Show Prices
Show Prices
2.2 mi away
Hoi An Silk Marina Resort & Spa
0.3 mi away
Lotus Hoi An Boutique Hotel & Spa
3.1 mi away
le belhamy resort & spa
le belhamy resort & spa
#84 of 153 in Hoi An
883 reviews
Show Prices
Show Prices
Show Prices

Been to Hoi An Trails Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hoi An Trails Resort

Property: Hoi An Trails Resort
Address: 276 Cua Dai Road, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#12 Top resorts Hotel in Hoi An
#20 On the Beach Hotel in Hoi An
#22 Family Hotel in Hoi An
#24 Romantic Hotel in Hoi An
#27 Luxury Hotel in Hoi An
#38 Spa Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hoi An Trails Resort 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Hoi An Trails Countryside Resort provides a new approach of taking care of the requirements of guests. Whatever you want or need, we are there to ensure that everything is taken care of right down to the smallest details. Hoi An Trails Resort brings you to the local culture, the natural environment and particularly the normal life of Hoi An people, that you can feel in every facet of service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Ctrip TA, Expedia, Fastbooking, Booking.com, Orbitz, Agoda, TripOnline SA, Travelocity, Cancelon, Cheap Tickets, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your Hoi An Trails Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hoi An Trails Hotel Hoi An

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing