We were 2 families staying here for 3 nights. Rooms were not as booked and there seemed to be little help from reception staff until we asked to see the manager and that we wanted a refund. We were then given 3 rooms that were much more suitable for our needs. The rooms were large and comfortable. The hotel seemed a bit dated but still pleasant. Breakfast was included in our rate but the choice was fairly limited. Used the spa facilities which were reasonably good but not sure why you would need to pay extra to use sauna . Pool was large but was not heated and weather was that great anyway. Free shuttle provided to take you in to town or you could taxi or hire bikes. Free wi fi. One side of the hotel is quite loud with dogs barking and roosters waking you up early.
If you want laundry doing - go see Mrs Van directly across from the hotel. Cheap and washing was returned the next day. She was a lovely lady.
- Official Description (provided by the hotel):
- The Hoi An Trails Countryside Resort provides a new approach of taking care of the requirements of guests. Whatever you want or need, we are there to ensure that everything is taken care of right down to the smallest details. Hoi An Trails Resort brings you to the local culture, the natural environment and particularly the normal life of Hoi An people, that you can feel in every facet of service. ... more less
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- Also Known As:
- Hoi An Trails Hotel Hoi An