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“Great location but not a great hotel”
Review of Ha An Hotel

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Ha An Hotel
Ranked #46 of 159 Hotels in Hoi An
Certificate of Excellence
Reviewed June 21, 2014

We arrived via a car transfer from Hue. This was booked via our Hue hotel as it was was quite a bit cheaper than the quoted price by the Ha An Hotel.
Complimentary fruit and juice were given on arrival which was nice and check in went as it should.
Our Garden View Balcony Room was tiny and cramped. It felt like a disappointing let down after the fantastic hotel we just left in Hue.
To further displease, the shower area was dirty with mould/scum and tired looking. One of the down lights in the bathroom was detached from the roof (for the entire 4 night stay). Not a signal of quality.
As a plus the twice daily supply of huge bath towels was a nice touch in the humid weather.
The bed was rock hard but consistent with all of Vietnam. The wifi internet in the room worked well.
The hotel exterior and gardens are lovely and it is well situated to the town centre (the main reason I booked it). I booked knowing there was no pool so that was not an issue.
The in room air con was effective.
The included breakfast was ok but pastries did not taste fresh every single day and the pre cooked pancakes are cold. The fruit juices were very nice. We did not try and lunch or evening meals.
The staff were always pleasant but not nearly as engaging and interactive as the preceding Vietnam hotels we stayed in.
There were problems with the bill on check out (additional item added) which were sorted upon being pointed out and refunded but only because I was vigilant
All up pleasant enough hotel in some ways but more negatives for me make it not worthy of the price and would stay elsewhere.

  • Stayed: April 2014, traveled as a couple
    • Value
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1  Thank Grux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 16, 2014 via mobile

Spent 2 nights 3 days in Hoi An and was immediately happy with choice of hotel. Having arrived by motorbike the hotel were obliging in allowing an early check in so we could freshen up. Welcome drinks and complimentary fruit platter was a good touch. Rooms were well appointed and staff were excellent. Breakfast included was one of the best I had on my travels. The thing that most impressed us was the location which couldn't have been better, combined with the complimentary push bikes it was in easy reach of the shopping areas, old town and the beach was only a 15 min bike away! Overall brilliant hotel made better by such helpful and professional staff!

Stayed: June 2014, traveled with friends
3  Thank Halcyon_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2014

We ended our Vietnam holiday with 4 days at the quaint Ha An hotel. The hotel is in a great location near the old town, river & markets. The room was clean & comfortable but certainly not luxurious. It was very hot & the fan & air conditioning worked well. The staff were friendly, welcoming but not gushy. The restaurant overlooks a pretty garden & offers an undercover outside area. The breakfast was extensive & the freshly made juices, omlettes & pancakes were delicious. We didn't eat an evening meal at the hotel but can vouch for the lunches. In fact the spring rolls were the best we ate during our trip & the local specialities of white rose & ca lau were delicious. We were concerned that there was no pool but for the few days we stayed it was not an issue. If travelling with children it may cause a meltdown! We believe the hotel nearby offers the use of their pool for a small fee. Overall we were delighted with our choice of hotel & would both recommend & return.

Stayed: June 2014, traveled as a couple
3  Thank Jane20031952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2014

I stayed here for 5 nights. The staff are very friendly and helpful and the rooms are gorgeous. The WiFi works well, and there are free bikes to borrow for exploring the city. It's a short walk to the old town, and everything else you'll want to see whilst in Hoi An. The manager explained me the way around the city and recommended 3 different tailors and shoemakers in case I wanted clothes made.
What keeps me from giving 5 stars is the spa. It felt unclean and unprofessional. However, if you avoid that, you'll be more than satisfied with this place!

  • Stayed: May 2014, traveled solo
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Thank NinaIH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2014

We stayed here for a couple of nights and loved the place. Sure, it might be rather on the expensive side, especially for Vietnam. Nevertheless, you get value for your money. We loved the garden with the restaurant, the lounge and the hammocks. The beer is reasonably priced (around $ 1 ;-)) and breakfast was great, with excellent choices. The location is awesome, right on the edge of the center, and the hotel provides bicycles for free! The only "negative" thing to mention is that the management should probably think of replacing some of the old furniture. When we arrived (the hotel organized a late pick up in Da Nang - and also a very early transfer after check out, by the way) the room was lovely decorated, though. Finally: The tailor right across the street did a fabulous job!

Room Tip: We had a room upstairs with a nice balcony.
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  • Stayed: April 2014, traveled as a couple
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1  Thank AndreasB_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2014

We stayed here for 4 nights and hope to come back soon for a longer stay! The location of the hotel is perfect either for a stroll through the town or only a short distance by bicycle or taxi to the beach. After a long day out ist's very relaxing stepping into the beautiful courtyard and having a drink there or on the balcony. the rooms are fairly small but very clean. The staff is friendly and we enjoyed having breakfast with a good variety of food in the garden!

  • Stayed: June 2014, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Karin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2014 via mobile

That's how I would describe my initial reactions to stepping into the courtyard of this amazing oasis of calm. My room was not yet ready (my bad - I had arrived early) but they didn't miss a beat. I was offered a cool quiet place to sit in the cafe courtyard and given a complimentary freshly squeezed juice with a fruit plate. The room when I got there was also amazingly comfortable with a small balcony overlooking the garden courtyard below. Definitely worth the spend.

Stayed: June 2014, traveled solo
1  Thank Bradley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ha An Hotel

Address: 6-8 Phan Boi Chau Street, Hoi An 051038, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#10 Romantic Hotel in Hoi An
#18 Family Hotel in Hoi An
#30 Spa Hotel in Hoi An
Price Range: $49 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ha An Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Tucked away on the oldest road that is the only vestige from French colonial period, Ha An Hotel is probably a special nostalgic destination not only for antique Faifo people but also for travelers who are wishing to explore the serene beauty of Hoi An. A harmonious blench of exquisite Indochina architecture and sophisticated Europe chic, Ha An Hotel seems to be a separated romance of the bygone era right in the heart of old town where inherently overwhelms of artworks. Two of many specialties in Ha An are the Babylon garden and outdoor swimming pool located right in the premises of the hotel. Unwind yourself with a glass of cocktail at the swimming pool while experience the green space with endless wind and birdsong, Ha An is an exclusive miniature paradise for tourists who are into nature. ... more   less 
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Also Known As:
Ha An Hoi
Hotel Ha An

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